Banquet Executive

Event Organizer

• Mar 2012 - Aug 2021

• Coordinated events with clients, creating a long-term client base • Enhanced communication skills and public relations for companies • Managed financial activities and quotations • Setting-up of lights and systems for events • Organize Corporate events, D&D • Wedding and Birthday Event Planner / Coordinator • Well Recognized with Media Artist,Producers and Radio DJ • Coordinated events with clients, creating a long-term client base • Enhanced communication skills and public relations for companies • Managed financial activities and quotations • Setting-up of lights and systems for events • Organize Corporate events, D&D • Wedding and Birthday Event Planner / Coordinator • Well Recognized with Media Artist,Producers and Radio DJ

Customer Service Officer

• Oct 2015 - Feb 2020

• Checking in Premier Passengers • Handling of Passenger Baggage • Checking of Tickets Restrictions / Validity/Fare Basis/Terms and Conditions • Handling of Frequent Flyer Programme and Mileage Availability • Handling of Deportee / Immigration Case passengers • Handling of Special service eg. Wchr,Maas,UM • Handling of Departure / Arrival Flights • Ensure The Arrival and Departure Flow is Smooth at The Gates • Handling of delay flights, Misconnection and finding alternatives for passengers • Issue Hotel Stay and Meal Voucher For Layover Crew • Guide passenger on Self Kiosk Check-In Machines • Well Verse in Amadeus check in / Reservation system Show less

Customer Service & Passenger Relation Officer

• Jul 2008 - May 2015

Handling of Suites/First/Business Class Passengers in the Lounge • Handle SQ Solitaires / PPS/ VIP • Attending to Passenger Requirements • Handling of Inflight Sales / Available in Lounge • Escorting VIPs to and from SilverKris Lounge • Provide personalised service and assistance to our premium passenger at the lounge • Ensure Passengers to proceed for boarding • Handling of Trolley Service Breakfast / Tea / Supper • Ensure Housekeeping and food topup of the lounge • Handles and Resolve escalated Passenger Complaints • Mixing of Beverages / Bartender Skills • Well Verse in Krischeck,Kriscom, Amadeus check in / Reservation system • Checking in Passengers (Premier) Solitaire,Elite Gold & PPS • Handling of Passenger Baggage • Handling of VIP Flights • Checking in Of Passengers in SQ First Class Check in Lounge • Handling of delay flights, Misconnection and finding alternatives for passengers • Handling of Depature / Arrival Flights • Handling of Deportee / Immigration Case passengers • Handling of Special service eg. Wchr,Maas,UM • Calculation of Fare Difference • Checking of Tickets Restrictions / Validity/Fare Basis/Terms and Conditions • Handling of Frequent Flyer Programme and Mileage Availability • Well Verse in Krischeck,Kriscom, Amadeus check in / Reservation system Show less

CNC & Mould Maker

• Jan 2004 - Jul 2008

• Formulated programmes according to technical drawings using Auto-Cad • Basic maintenance of machine • Testing and Troubleshooting Moulds • Skilled in welding and polishing of moulds • Assembly and disassembly of moulds • QC Check on product before send to full production • Formulated programmes according to technical drawings using Auto-Cad • Basic maintenance of machine • Testing and Troubleshooting Moulds • Skilled in welding and polishing of moulds • Assembly and disassembly of moulds • QC Check on product before send to full production