Experience

Expedient Staffing Solutions, Inc

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Call Center Representative

  • Oct 2021 - Present

  • Assisting callers with Department of Finance and 311 services and inquiries. • Assist customers, provide options/resolutions in a time efficient manner. • Maintain service knowledge to better assist customers with information, comments, concerns and questions. • Train new employees with call handling, distressed customers and new technologies. • Follow communication guidelines, policies and procedures. • Update and cancel customer service requests. • Handle customer complaints and provide alternatives and/or solutions to ensure resolutions. • Assist customers in placing orders, canceling orders and making updates to Get Food NYC orders. Show less



Central Market

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jun 2018 - Sep 2021

  • Managing the cash register. • Assisting customers with exchanges and returns. • Stacking shelves, cleaning and organizing items. • Staying up to date with sales, discounts and promotions. • Managing the cash register. • Assisting customers with exchanges and returns. • Stacking shelves, cleaning and organizing items. • Staying up to date with sales, discounts and promotions.



United States Census Bureau - Jobs

• United States
• Government Administration
• 100 - 200 Employee

• Enumerator

  • Jul 2020 - Jan 2021

  • Field representative gathering information for the 2020 Census in the Harlem/Manhattan area. • Perform census, mapping exact locations with handheld GPS. • Reported all collected information, hours and miles to the U.S. Census Bureau Crew Leader. • Locate households and explain the purpose and importance of the census. • Conduct brief personal interviews with residents and record responses. • Developed and maintained detailed reports, including quality control results and expenditure outcomes. • Helped citizens complete their 2020 Census questionnaire and record responses on digital forms. Show less



Vector Marketing

• United States
• Manufacturing
• 700 & Above Employee

• Sales Representative

  • Jun 2016 - Aug 2017

  • Door to door selling of Cutco Cutlery. • Assisting customers with decision making when purchasing. • Sharing in financial decisions. • Door to door selling of Cutco Cutlery. • Assisting customers with decision making when purchasing. • Sharing in financial decisions.



Dowling College

• United States
• Higher Education
• 200 - 300 Employee

• Library Clerk

  • Aug 2015 - May 2016

  • Checking books in and out. • Organizing events. • Test proctor. • Checking books in and out. • Organizing events. • Test proctor.



Museum of Arts and Design

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Paid Intern

  • Jun 2013 - Aug 2014

  • Supervised by museum curators. • Giving tours around the museum. • Making suggestions for new art installations. • Working in human resources, assisting patrons. • Supervised by museum curators. • Giving tours around the museum. • Making suggestions for new art installations. • Working in human resources, assisting patrons.