Project and Transformation Manager

• Jan 2020 - Present

Major Works Planning and Compliance Manager

• Feb 2019 - Jan 2020

Major Works Operations

• Apr 2017 - Feb 2019

Subsidiary of OTIS Elevator Co.

Major Works Planning Coordinator

• Aug 2016 - Apr 2017

Subsidiary of OTIS Elevator Co.

Major Works Support Officer

• Aug 2015 - Oct 2016

Subsidiary of OTIS Elevator Co. Providing multi-disciplined lift management services throughout the UK and Ireland. Our core business is the supply of lift maintenance, modernisation and new installation services to both the public and private sectors across.

Career Break

• Jan 2014 - Aug 2015

Recovery and rehabilitation from multiple injuries following an accident. Recovery and rehabilitation from multiple injuries following an accident.

Assistant Bars and Entertainments Manager

• Sep 2011 - Jan 2014

Operational responsibility for all aspects of the bars and entertainment offered at Reading University Students' Union and a lead role in all standards driven initiatives within the department. Management responsibility for the effective and efficient management of staff working in the bars ensuring staffing levels are appropriate to budgets and maximisation of commercial gain. - Act as part of the Duty Management team delivering a full programme of events to students and external customers. - Creating and developing new brands and concept ideas. - Ensure personnel practices are strictly adhered to. - Ensure that safe and secure systems of work are in place at all times. - Identify and monitor staff training and development needs. - Ensure stock, cash control procedures and stock display guidelines are adhered to at all times.

VIP Guest and Events Manager

• Jul 2011 - Aug 2012

Subsidiary of Sanctum Soho Hotel• Following promotion; leading a team of 12 and managing the backstage VIP Guest Area in Hyde Park for a number of high profile events including Wireless Festival, Hard Rock Calling and the London 2012 Olympics.• Reporting to the Event Director, liaising with clients such as LiveNation UK as well as other onsite contractors such as ShowSec UK.

Cocktail Bartender

• Jun 2011 - Jul 2011

• Working in the VIP and hospitality areas of major UK festivals such as Download, Hard Rock Calling, Wireless and Sonisphere.• Consistently a top-taking member of staff

Acting Deputy Bars and Events Manager

• Mar 2011 - Jun 2011

• Managing a large team of student workers and contracted door supervisors.• Responsible for the safety of all customers and staff in the venue ensuring all standards are met; venue opening and closing; stock ordering and control; cashing up the tills at the end of the night and accurately handling large quantities of money.• Ensuring that a high level of customer service is maintained.• Responsible for the social networking presence of The Academy and its events, maintaining a consistent social networking presence.• Creating and developing new brands as well as implementing new initiatives.• Networking and working with promoters.• Proofing and designing new artwork for events and the venue.• Involved in the planning and execution of major one off events such as St. Patrick’s Day, Graduation Ball, Wedding Crashers and Clash of the Titans.• Development of a “super club” night incorporating three venues each with their own identity and brand event, plus venue dressing within a set budget.• Management of even promotion: negotiating with promoters and venue owners/managers.• Developing the themes of each room and ensuring the venue is dressed accordingly within a set budget.

Promotions Team

• Oct 2010 - Feb 2011

• Working in a front facing position, maintaining a high quality of customer service at all times. I am entrusted with accurately handling large quantities of money as well as cashing up at the end of the night. • As part of the promotions team I also promote club nights through both below-the-line and above-the-line marketing strategies such as flyering and social networking platforms. • Ad-hoc administrative work.

Account Manager and Marketing Manager (Contract)

• Oct 2010 - Feb 2011

Account Manager managing a portfolio of 5 clients, spanning over 15 sites at a Content Management company. Managed a team of 4 content editors and writer internally, and key client stakeholders externally. Working in a busy environment with hundreds of updates to sites in a day. Key responsibilities and duties included: • Being the point of contact between client and company. • Content generation and approval and content editing • Daily status reports to key external stakeholders. • Client relationship management. • Advising client to help them achieve their goals and targets for their sites. • Motivate and help team members reach their individual and team goals each month. • Knowledge of a range of CMS platforms • Understanding of SEO and content marketing, as well as Google AdWords and other tools. • Keeping and up-to-date knowledge of emerging technology and platforms to benefit clients. • Knowledge of social media channels.

Student Union Receptionist

• Sep 2009 - Oct 2010

Part time position to fit around my studies. • Dealt with enquiries students, staff and general public by telephone, email and in person; ad hoc projects. Part time position to fit around my studies. • Dealt with enquiries students, staff and general public by telephone, email and in person; ad hoc projects.

Candidate Care and Advertising Executive

• Aug 2008 - Jul 2009

• Entering data and documents onto the recruitment system, daily correspondence with candidates, according to procedure- by email, telephone or letter. • Contact management system. Taking responsibility for content on the system, including indexing records, frequency of contacts and analysis of the database including search and segmentation of key disciplines. • Salary & Benefit Data- Gathering all key data on all candidates and on an ad hoc basis, production of benchmarking material. • Monitoring and reporting on the ways in which candidates intake changes over time and improving the way in which new candidates • Placing job advertising in various online sources, using relevant software and programming languages. • Researching and understanding the market and monitoring the advertising and providing reports of validation for different sources.