Experience

Validus-IVC Ltd

• Operational Risk Consultant

  • Mar 2012 - Present



Virgin Money

• United Kingdom
• Financial Services
• 700 & Above Employee

• Risk Analyst

  • Aug 2010 - Nov 2011

  Successfully delivered a high profile project to identify and document process risks, associated key controls and independent key control testing across the business. Key deliverables included; Developing a standard approach to operational risk management based on proactive risk identification, mitigation, monitoring and reportingCreating headline risks to support management self-certification of key risks and controls Development of the Control Risk Self Assessment process ensuring… Successfully delivered a high profile project to identify and document process risks, associated key controls and independent key control testing across the business. Key deliverables included; Developing a standard approach to operational risk management based on proactive risk identification, mitigation, monitoring and reportingCreating headline risks to support management self-certification of key risks and controls Development of the Control Risk Self Assessment process ensuring focus on key control effectiveness Leading risk based workshopsProviding risk overview with recommendations to improve control effectiveness Creating appropriate documentation and providing ongoing guidance and supportIn addition to this, I also supported the business by providing cover for fraud related issues, supporting the business with control related problems, taking responsibility for and streamlining the monthly controls reporting process and supporting the wider Risk Management team in Quarterly Self-Certification. Show more Show less



Royal Bank of Scotland

• Banking
• 1 - 100 Employee

• Senior Operational Risk Consultant

  • Jan 2002 - Aug 2010

  I supported the Intermediary & Direct Brands Channel which manages broker sales for the NatWest brand and customer mortgage sales across other RBS core brands within the mortgage market. My core focus was on identification, assessment, mitigation and monitoring of risks that may damage the business or hinder achieving objectives. The role required attention to detail, effective communication, persistence and the ability to develop and implement strategies and processes to deal with risk… I supported the Intermediary & Direct Brands Channel which manages broker sales for the NatWest brand and customer mortgage sales across other RBS core brands within the mortgage market. My core focus was on identification, assessment, mitigation and monitoring of risks that may damage the business or hinder achieving objectives. The role required attention to detail, effective communication, persistence and the ability to develop and implement strategies and processes to deal with risk scenarios. Key responsibilities included; Advising projects on process, risk and control issues Identifying operational control weaknesses and detailing solutions Implementing risk management frameworks including an electronic self-certification system ensuring key control effectivenessProviding assessments and advising on change initiatives to ensure controlled impact on existing systems, processes and customersReporting to and advising senior management on risk issues through the provision of both written reports as well as verbal updatesLeading workshops aimed at raising awareness of risk issues and controlsIncorporating corporate governance best practice and regulatory guidance into business controlsUndertaking independent, in depth process reviews in areas such as Key Facts data management, broker application processing, expenses usage, FSA compliance adherence and data accuracyProducing MI on the effectiveness of internal controls across the business channel using the RBS Group Risk Management databaseInvestigations relating to sensitive issues such as fraud and expenses abuseLiaising with other RBS Group risk functions Show more Show less



Virgin One Account

• Risk Consultant

  • Jun 1997 - Jan 2002

  Chosen as part of the initial team to help establish and build the One Account, I was directly exposed to many aspects of the business and so was able to develop in-depth knowledge of operational processes within the fledgling mortgage business.Moving on to management, including planning and delegation, of risk reviews on key controls and processes across the businessDeveloping and delivering enterprise risk methodologies including KRIs (Key Risk Indicators)Assessing… Chosen as part of the initial team to help establish and build the One Account, I was directly exposed to many aspects of the business and so was able to develop in-depth knowledge of operational processes within the fledgling mortgage business.Moving on to management, including planning and delegation, of risk reviews on key controls and processes across the businessDeveloping and delivering enterprise risk methodologies including KRIs (Key Risk Indicators)Assessing effectiveness of agreed actions (eg improved controls) against review recommendationsAnalysis of fraud related risks and collation/provision of related MIConsultative role and key contact in relation to fraud issuesEstablishing a Virtual Fraud Team following development of fraud strategies and identification of business requirementsPromotion of a risk aware culture through management of key working relationships Show more Show less