Esther Um

Administrative Consultant at CJAM Consulting LLC
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Administrative Consultant
      • Jul 2021 - Present

      • Managed phone and email correspondence and handled incoming and outgoing mail and faxes. • Assisted in monitoring and evaluating workflow processes to identify and recommend process improvements. • Assisted coworkers and staff members with special tasks on daily basis. • Managed filing system, entered data and completed other clerical tasks. • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency. Show less

    • E-Learning Providers
    • 1 - 100 Employee
    • Academic Mentor
      • Jan 2021 - Present

      Assisting students with the college application process through video calls, 1-on-1 chats, and essay evaluation. Assisting students with the college application process through video calls, 1-on-1 chats, and essay evaluation.

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Film Festival Consultant
      • Jan 2023 - Aug 2023

      • Interacting with coordinators of different film festivals to advocate for content produced by company as well as external clients • Building and maintaining excellent client relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. • Extensive research and consulting to help clients find the festivals their work is best suited for • Interacting with coordinators of different film festivals to advocate for content produced by company as well as external clients • Building and maintaining excellent client relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. • Extensive research and consulting to help clients find the festivals their work is best suited for

  • IENKI Media
    • Seoul, South Korea
    • Media Content Translator
      • Jul 2022 - Jan 2023

      • Stayed current on new expressions and cultural changes impacting language translation. • Worked flexible hours; night, weekend, and holiday shifts. • Maintained message content, tone and emotion as closely as possible. • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another. • Stayed current on new expressions and cultural changes impacting language translation. • Worked flexible hours; night, weekend, and holiday shifts. • Maintained message content, tone and emotion as closely as possible. • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

    • Translator
      • Jun 2021 - Jan 2022

      Translating Webnovels from Korean to English. Translating Webnovels from Korean to English.

  • Magical Melting Pot
    • New York, United States
    • Social Media Intern
      • Jan 2021 - May 2021

      -Editing digital media content for the Magical Melting Pot's social media accounts, including IGTV. -Editing video content using Final Cut Pro -Creating promotional graphics using Krita -Editing digital media content for the Magical Melting Pot's social media accounts, including IGTV. -Editing video content using Final Cut Pro -Creating promotional graphics using Krita

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Media Intern
      • Jan 2021 - May 2021

      -Editing media content such as videos and podcasts -Creating graphics using Krita -Editing media content such as videos and podcasts -Creating graphics using Krita

    • United States
    • Media Production
    • 1 - 100 Employee
    • Remote Intern Reporter
      • Jan 2021 - May 2021

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Playwright
      • Sep 2020 - Jan 2021

      -Writing for ALL WORK NO PLAY Play festival-New play NAME GAME to be performed as a virtual staged reading in 2021

    • Theater Director
      • Oct 2020 - Oct 2020

      -Co-Director of the play "BAD BLOOD" for ALL WORK NO PLAY 2 Play festival.

    • Graphic Design
    • 700 & Above Employee
    • Visual Artist
      • May 2020 - May 2020

      -Designed mascot for Invisible Disco Theatre Company, to be used on promotional content and merchandise -Created and sold prints of artwork -Created prints on commission -Designed mascot for Invisible Disco Theatre Company, to be used on promotional content and merchandise -Created and sold prints of artwork -Created prints on commission

    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Aug 2019 - Mar 2020

      - Handling Sensitive Documents- Cataloguing and sorting mail and packages-Answering phone calls and responding to emails- Responding to needs and concerns of residents -Leading check-in/check-out processes

    • Resident Assistant
      • May 2019 - Aug 2019

      -Handling Sensitive Documents according to FERPA Regulations -Attending to needs and concerns of residents -Answering emails and phone calls on behalf of the residence hall-Shifts at main desk in the resource center -Cataloguing and sorting mail and packages

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Summer Camp Counselor
      • Jul 2018 - Aug 2018

      -Organizing daily events and activities for students -Communication, counseling, and leadership experience -Kept track of the progress, wellbeing, and attendance of 16 first graders -Chaperoned during trips -Organizing daily events and activities for students -Communication, counseling, and leadership experience -Kept track of the progress, wellbeing, and attendance of 16 first graders -Chaperoned during trips

Education

  • Emerson College
    Master of Arts - MA, Marketing
    2023 - 2024
  • New York University
    Bachelors of Fine Arts, Acting
    2017 - 2021
  • New York University
    Bachelor's degree, History
    2020 - 2021
  • Pace University
    Summer Pre-College High School Program, Theatre/Theater
    2015 - 2015

Community

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