Esther Udegbunam

Brand Manager/ Strategist at IMS IMMERSION (Advertising & Events)
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

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Credentials

  • Integrated Brand Experience
    Orange Academy
    Dec, 2022
    - Nov, 2024
  • M&C SAATCHI OPEN HOUSE TRAINING
    M&C Saatchi London
    Oct, 2022
    - Nov, 2024
  • Growth Marketing Strategy
    Udemy Free Course
    Jun, 2021
    - Nov, 2024
  • Customer Service Skills
    Alison
    Apr, 2021
    - Nov, 2024
  • Sales Management
    e-learning
    Jan, 2021
    - Nov, 2024
  • Starting a Business
    e-learning
    Jan, 2021
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google
    Jan, 2021
    - Nov, 2024

Experience

    • Nigeria
    • Advertising Services
    • 1 - 100 Employee
    • Brand Manager/ Strategist
      • Oct 2022 - Present

    • Brand Strategy Intern
      • May 2022 - Jan 2023

    • Administrative Assistant
      • May 2021 - Apr 2022

    • Nigeria
    • Education Administration Programs
    • 1 - 100 Employee
    • Brand Management Intern
      • Mar 2022 - Oct 2022

    • France
    • Beverage Manufacturing
    • 700 & Above Employee
    • Brand Promoter
      • Sep 2020 - Feb 2021

      Brand Promoter, Seagram's Imperial blue whiskey. - Engaged an average of 30 customers per day - Consistently generated quality leads for the brand. - Accomplished daily targets and surpassed it by up to 40 percent. - Sent comprehensive reports highlighting opening stock, sales recorded and closing stock daily. Brand Promoter, Seagram's Imperial blue whiskey. - Engaged an average of 30 customers per day - Consistently generated quality leads for the brand. - Accomplished daily targets and surpassed it by up to 40 percent. - Sent comprehensive reports highlighting opening stock, sales recorded and closing stock daily.

  • Hepted Enterprises
    • Lagos Island, Lagos, Nigeria
    • Customer Service Representative
      • Jul 2020 - Nov 2020

      - I managed complaints, queries, orders and give information about company's products. - I maintained a positive and professional attitude towards customers, ensuring high service standards and customer's satisfaction. - I assisted with the development and implementation of service policies and maintaining documentation partaining to customers. - I managed complaints, queries, orders and give information about company's products. - I maintained a positive and professional attitude towards customers, ensuring high service standards and customer's satisfaction. - I assisted with the development and implementation of service policies and maintaining documentation partaining to customers.

  • Technotap Nigeria Limited
    • Port Harcourt, Rivers, Nigeria
    • Administrative/ Personal Assistant
      • Jun 2018 - Nov 2018

      - I scheduled team meetings, managed travel arrangements and organized office items while working directly with the CEO. - Also, created an effective avenue for customers to communicate their preferences as well as complaints. - I scheduled team meetings, managed travel arrangements and organized office items while working directly with the CEO. - Also, created an effective avenue for customers to communicate their preferences as well as complaints.

    • United Kingdom
    • Beverage Manufacturing
    • 700 & Above Employee
    • Brand Ambassador
      • Aug 2018 - Oct 2018

      - Promoted the Black and White whiskey brand. - Interacted with various types of consumers, bar owners and whiskey distributors. - Increased sales of the brand at designated outlets. - Sent daily reports highlighting consumers perception and their overall review of brand. - Follow up on prospects, ensuring that deals are closed successfully. - Promoted the Black and White whiskey brand. - Interacted with various types of consumers, bar owners and whiskey distributors. - Increased sales of the brand at designated outlets. - Sent daily reports highlighting consumers perception and their overall review of brand. - Follow up on prospects, ensuring that deals are closed successfully.

    • Sales Representative
      • Nov 2017 - Jan 2018

      - Educating customers on products range and usage. - Updating and filling of records of old and new customers and their transactions for safe keeping. - Issuance of sales receipt for transactions between customers and the company. Attending to customers complaint and feedback. - Educating customers on products range and usage. - Updating and filling of records of old and new customers and their transactions for safe keeping. - Issuance of sales receipt for transactions between customers and the company. Attending to customers complaint and feedback.

  • Mariam Nursery and Primary school
    • Lagos Mainland, Lagos, Nigeria
    • Class Teacher
      • Sep 2012 - Dec 2013

      - Organized teams for various inter school competitions. - Held intra class projects such as debate competitions and spelling B. - Organized extra curricula activities such as sports, drama, music and dance. - Successfully built a strong network of parents, teachers and their pupils. - Organized teams for various inter school competitions. - Held intra class projects such as debate competitions and spelling B. - Organized extra curricula activities such as sports, drama, music and dance. - Successfully built a strong network of parents, teachers and their pupils.

Education

  • University of Calabar
    Bsc. Chemistry, Chemistry
    2015 - 2019

Community

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