Esther Maylinda Riani Yoku

Internal auditor and management system at PT Graha Elektrindo Perkasa
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Contact Information
us****@****om
(386) 825-5501
Location
Banten, Indonesia, ID
Languages
  • English -
  • Bahasa Indonesia -

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Credentials

  • EFSET Quick English Check - Score: Intermediate / Upper Intermediate (CEFR B1/B2)
    EF Education First

Experience

  • PT Graha Elektrindo Perkasa
    • Indonesia
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Internal auditor and management system
      • Jan 2020 - Present

  • PT. Sumber Alfaria Trijaya, Tbk
    • Indonesia
    • Retail
    • 700 & Above Employee
    • Complaint Handling Officer
      • Jan 2018 - May 2019

      Menerima data keluhan pelanggan dari agent call centerMelakukan follow up ke tim toko atau bagian terkait atas keluhan dari pelangganMonthly reporting atas keluhan pelanggan

    • Customer Service
      • Sep 2014 - Jan 2018

      inbound keluhan dengan source : phone, email, sosial mediaoutbound survey kepuasan pelangganmerekap data keluhan dan mengirimkan ke bagian complain handling officer

Education

  • Universitas Muhammadiyah Tangerang
    2014 - 2018

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