Esther Hayden
International Sales Coordinator at Ortho Technology- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
-
Ortho Assist Insurance Certificate
Ortho TechnologyApr, 2019- Nov, 2024 -
Ortho Assist Treatment Coordinator Certificate
Ortho TechnologyApr, 2019- Nov, 2024 -
Ortho Assist Clinical Certificate
Ortho TechnologyMar, 2019- Nov, 2024 -
Ortho Assist Staff Certificate
Ortho TechnologyMar, 2019- Nov, 2024 -
Certificate in Customer Experience Management- Tampa, Florida
Ortho TechnologyJun, 2013- Nov, 2024 -
Certificate in Business Administration-Tampa, Florida
Ortho TechnologyJun, 2012- Nov, 2024
Experience
-
Ortho Technology
-
United States
-
Medical Equipment Manufacturing
-
1 - 100 Employee
-
International Sales Coordinator
-
Jun 2007 - Present
Develop customer relationships with existing as well as new customers Answer and process incoming sales calls and orders from international doctors and vendorsAssist Export Manager with the processing of orders and shipments along with correspondence, communications and promotionsCoordinate promotions with assigned international distributors Use sales order building techniques such as up-selling, cross-selling and suggesting add-ons with each distributor order based on the promotions being offered for that quarterCommunicate with distributors to acknowledge orders, resolve and answer questions Meet shipping deadlines established. coordinate payment and delivery information with customer internal departments (i.e. finance, distribution) Process orders, customer complaints and shipments along with correspondence and communication with international dealers and doctorsNotify manager of all customer marketing requests and potential regulatory needs such as registration documentation, CFG’s Etc Develop reports and schedules as requested by management Process required export documentation for all orders Report off standard conditions to management Follow up on payments to ensure orders are released within defined standardsPerform follow up calls and emails to customers in reference to order processing, pricing and new productsAttending trade show events to engage with current and future prospects
-
-
Territoy Sales Representative
-
May 2018 - Present
Initiated and received telephone calls to/from customers to generate sales and follow up on sales leads Increased product sales within assigned territories in accordance with monthly/quarterly/yearly sales goals assigned by company managementGenerated 33% of total sales through direct outbound effortsAnswered and processed incoming sales calls from assigned territory
-
-
Education
-
1986 - 1989
Universidad Catolica Santo Domingo
Graphic Design
Community
