Experience

The Portland Clinic

• United States
• Medical Practices
• 100 - 200 Employee

• Patient Account Representative

  • Jan 2022 - Present



Parkside Chiropractic Clinic

• United States
• Medical Practices
• 1 - 100 Employee

• Front Desk Administrator

  • Aug 2020 - Sep 2021

  Responsible for managing the front desk Proficiency with Office Ally, MS Word, and Excel Opening and closing the clinic; daily protocols Invoicing and collecting past due payments Responsible for managing the front desk Proficiency with Office Ally, MS Word, and Excel Opening and closing the clinic; daily protocols Invoicing and collecting past due payments



Self-Employed

• El Ejido, Andalusia, Spain

• English Second Language Tutor

  • Oct 2019 - Jun 2020

  Planning lessons and implementing them in a classroom setting. Creating materials for private one on one learning. In home tutoring, school support, and exam prep. Evaluating individual learners and finding methods to match each unique learning style . Planning lessons and implementing them in a classroom setting. Creating materials for private one on one learning. In home tutoring, school support, and exam prep. Evaluating individual learners and finding methods to match each unique learning style .



Bastyr University

• United States
• Higher Education
• 200 - 300 Employee

• Patient Service Representative

  • Sep 2015 - Sep 2019

  Proficient in Epic medical system software. Extensive knowledge of the HIPAA Health Insurance Portability and Accountability Act. Responsible for patient scheduling and patient records management, including: Scheduling and confirming patient appointments, check-ups and physician referrals. Interviewing patients to accurately complete insurance and privacy forms. Compiling and recording medical charts, reports, and correspondence. Receiving insurance co-pay payments and post amounts paid to patient accounts. Resolving individual patient’s issues and approving exceptions to policy. Train new staff members and create development opportunities for experienced staff members. Manage staff by developing and assigning tasks and overseeing accurate completion. Other administrative tasks: answering and directing calls to appropriate staff, editing schedules for mistakes, providing recognition and constructive feedback throughout the shift as appropriate.



Artist & Craftsman Supply

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Outreach Coordinator/Sales Associate

  • Apr 2014 - Jun 2015

  Responsible for community outreach to organizations, schools, art galleries and businesses to connect with customers and grow the consumer base. Organized store participation in special events by coordinating with community groups. Events included:The Arts at Henson-Parks Inc. Drink and Draw classes, Sunnyside Gardens Park 2014 Oktoberfest, Sunnyside Garden Park Flicks and Art, and PS 11’s Health Fair. Managed social media accounts such as Facebook and Instagram by frequently updating accounts with features of store products to increase company recognition and store sales. Provided excellent customer service by actively engaging with customers to understand their needs and knowing which products to recommend to best meet those needs. Fully proficient in of R-pro point of sale system, able to create purchase orders for ordering store merchandise.



PCC Community Markets

• United States
• Retail Groceries
• 300 - 400 Employee

• Cashier

  • Mar 2007 - Feb 2014

  Exhibited complete competence when operating the cash register during peak businesses hours by carefully maintaining cash drawer and performing consistently accurate monetary transactions. Demonstrate sharp thinking skills and the ability to handle difficult customer service situations. Able to work in a self-directed manner as well as part of a team. Trained new staff to operate cash registers efficiently and effectively. Received store deliveries ensuring proper quantities and accurate inventory.