Esther Charles

The Threat Within and NIST Framework at Alan B. Levan | NSU Broward Center of Innovation
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Location
Boynton Beach, Florida, United States, US

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Experience

    • United States
    • Think Tanks
    • 1 - 100 Employee
    • The Threat Within and NIST Framework
      • Oct 2023 - Present

      I am currently enrolled in the NIST Framework Apprenticeship program at Alan B Levan NSU Broward Center of Innovation.This program is designed to equip me with a essential skills and expertise in cybersecurity compliance and the NIST Cybersecurity Framework. During my apprenticeship, I have been actively involved in various aspects of the program, including: Collaborating with cybersecurity experts to assess and mitigate risks within the organization. Participating in the development… Show more I am currently enrolled in the NIST Framework Apprenticeship program at Alan B Levan NSU Broward Center of Innovation.This program is designed to equip me with a essential skills and expertise in cybersecurity compliance and the NIST Cybersecurity Framework. During my apprenticeship, I have been actively involved in various aspects of the program, including: Collaborating with cybersecurity experts to assess and mitigate risks within the organization. Participating in the development and implementation of security controls to enhance our cybersecurity posture. Assisting in incident response activities to address and resolve security incidents. Applying NIST Framework best practices to contribute to the overall resilience of the company's digital infrastructure. My ongoing apprenticeship has provided me with invaluable hands-on experience and a deep understanding of cybersecurity compliance. I am committed to continuing my growth in this role and contributing to the security of our digital environment Show less

    • Individual and Family Services
    • 700 & Above Employee
    • Service Coordinator | Social Work
      • Jan 2021 - Present

      As a Service Coordinator in my role, I function as a pivotal component of the organization's governance and risk management efforts. My primary responsibilities included conducting comprehensive assessments aimed at determining eligibility for services, focusing on the identification of developmental delay risk factors within the child and family ecosystem. Key GRC-Infused Responsibilities: Riske Assessment DAYC2 & Eligibility Determination, data driven decision making, comprehensive… Show more As a Service Coordinator in my role, I function as a pivotal component of the organization's governance and risk management efforts. My primary responsibilities included conducting comprehensive assessments aimed at determining eligibility for services, focusing on the identification of developmental delay risk factors within the child and family ecosystem. Key GRC-Infused Responsibilities: Riske Assessment DAYC2 & Eligibility Determination, data driven decision making, comprehensive evaluation, customized strategies, regulatory compliance & documentation, and alignment with organizational objectives. Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Life Health Insurance Agent
      • Sep 2022 - Present
    • Founder
      • Apr 2019 - Present

      Online

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Developmental Support Specialist
      • Jan 2018 - Jan 2021

      Lake Worth, Florida, United States Maintained regular contact with clients by calling and visiting clients' homes. • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients. • Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services. • Developed treatments and casework programs for average of 20 clients per month. • Provided social work services to low-risk groups, including psychosocial assessments… Show more Maintained regular contact with clients by calling and visiting clients' homes. • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients. • Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services. • Developed treatments and casework programs for average of 20 clients per month. • Provided social work services to low-risk groups, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals. • Utilized HBDS systems to document and record clients’ assessments and progress Show less

    • United States
    • Mental Health Care
    • 700 & Above Employee
    • Behavioral Therapist
      • Nov 2017 - Oct 2020

      West Palm Beach, Florida Area Delivered individualized, evidence-based psychotherapy for patients diagnosed with issues such as autism and speech disorders Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies. Implemented behavioral intervention plans created by clinical supervisors Contributed to treatment success by offering feedback and guiding patients through exercises. Collected session data to aid in treatment planning… Show more Delivered individualized, evidence-based psychotherapy for patients diagnosed with issues such as autism and speech disorders Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies. Implemented behavioral intervention plans created by clinical supervisors Contributed to treatment success by offering feedback and guiding patients through exercises. Collected session data to aid in treatment planning and assessment. Conducted Functional Behavior Assessments (FBAs) and Functional Analyses (FAs) and developed behavior intervention plans based on principles of applied behavior analysis. Helped teach important social, play and basic life skills such as personal hygiene management. Conferred with superiors to determine if non-progressing clients should continue to be counseled or referred to other specialists in such fields as medicine, psychiatry, or legal aid. Show less

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Customer Service Specialist
      • Jan 2015 - Sep 2017

      United States Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction. Conferred with customers about concerns with products or services to resolve problems and drive sales. Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. Maintained accurate and current customer account data with manual forms processing and digital information updates.

Education

  • Florida Atlantic University
    480 hr Cybersecurity Course work
    2023 - 2033
  • CourseCareers
    Tech Sales
    2023 - 2023
  • Florida International University
    Bachelor's degree, Industrial and Organizational Psychology
    2017 - 2019
  • Palm Beach State College
    Associate's degree, Business and Personal/Financial Services Marketing Operations
    2011 - 2018

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