Esther Buahen

Freelance Content Writer at TheLatest.com, Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Randallstown, Maryland, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Career Wellness Nano Tips with Shadé Zahrai
    LinkedIn
    Dec, 2022
    - Nov, 2024

Experience

  • TheLatest.com, Inc.
    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Freelance Content Writer
      • Aug 2020 - Present

      • Conduct routine research on government policies and current events • Review editorials and news items to fact-check and verify sources of information• Perform qualitative and quantitative analysis on news stories• Revise and edit materials to meet editorial standards and to satisfy need of clients, publishers, and producers• Outline and organize material accordingly• Follow established procedures to obtain copyright requirements for completed work• Edit and format contents to prepare and submit for publication

  • Grassroots Team
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Public Relations Assistant
      • Jun 2016 - Dec 2020

      • Conducted public opinion research to determine potential for organizational success• Studied objectives or needs of organization to develop public relations strategies to influence public opinion or promote ideas and services• Developed briefing documents, press outreach materials and talking points for presentation and speeches• Implemented new campaign initiatives to the general public for the organization• Established and maintained effective working relationships with the media, civic, social and community organizations• Responded to request for general information; made public appearances and spoke before community and special interest groups• Managed communication strategies while working with NGOs and government agencies

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2014 - Jul 2018

      • Addressed customers courteously using suitable methods and problem-solving skills.• Updated and maintained database with accurate customer information and timely data entry. • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts. • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships. • Maintained logs and documentation to detail key information regarding incoming and outgoing calls. • Provided account information to customers and explained bill service policies and customer rights. • Responded to telephone inquiries and complaints following standard operating procedures. • Complied with corporate and regulatory policies regarding information confidentiality and privacy. • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.

Education

  • University of Maryland Global Campus
    Bachelor of Science - BS, Political Science and Government / Minor Communication Studies
    2020 - 2022
  • Prince George's Community College
    Associate of Arts - AA, General Studies
    2017 - 2021

Community

You need to have a working account to view this content. Click here to join now