Ester Masoapatali MBCS
Customer Success Manager Team Lead at Phos- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
0
/5.0 / Based on 0 ratingsFilter reviews by:
Experience
-
Phos
-
United Kingdom
-
1 - 100 Employee
-
Customer Success Manager Team Lead
-
Oct 2023 - Present
London, England, United Kingdom
-
-
-
Black Tech Sales Network
-
United Kingdom
-
Technology, Information and Internet
-
1 - 100 Employee
-
Member & Growth Lead
-
Jul 2020 - Present
-
-
-
RevGenius
-
United States
-
Think Tanks
-
500 - 600 Employee
-
Member
-
Nov 2020 - Present
-
-
-
Business & Dreams
-
Sweden
-
Computer Networking Products
-
1 - 100 Employee
-
Member
-
Jun 2022 - Present
-
-
-
CybSafe
-
United Kingdom
-
Software Development
-
1 - 100 Employee
-
Partnerships Manager
-
Aug 2022 - Jun 2023
London, England, United Kingdom • Secured a 6 figure three-year partnership with a global insurance leader. • Managed 60% of the partner ecosystem and nurtured relationships to ensure mutual success. • Established strategic relationships driving business growth and expansion including a leading Big Four firm.
-
-
Account Executive
-
Jun 2021 - Jul 2022
London, England, United Kingdom • Closed a $216K deal, delivered 2x ROI to the business within my first 6 months. • Achieved a $500K self generated pipeline in <120 days. • Accelerated allocated ramp up time by 50%.
-
-
-
DPOrganizer
-
Sweden
-
Software Development
-
1 - 100 Employee
-
Sales Executive
-
Mar 2020 - May 2021
London, England, United Kingdom • Collaborated cross departmentally, sourced and closed Enterprise deals including McAfee. • Created the Demo Blueprint I, II and worked on the Sales Playbook. • Won 100% referenceable new company logos.
-
-
Business Development Executive
-
Jan 2019 - Feb 2020
Stockholm, Sweden • Sourced the 1st UK won opportunity in Q1 2019. • Dialled over 8,000+ calls and scheduled 175 meetings: 70% outbound & 30% inbound. • Generated quality pipeline for Sales Executives, ensuring a steady flow of potential deals.
-
-
-
Kid Castle Educational Corporation
-
China
-
Education Administration Programs
-
100 - 200 Employee
-
Education Information Supervisor
-
Feb 2018 - Sep 2018
Taizhou, Jiangsu, China • Streamlined English instruction and curriculum development, enhanced language learning for diverse students aged 3-16. • Championed teaching process improvements, driving educational excellence and optimised learning outcomes. • Showcased cultural adaptability and multilingual proficiency in professional settings, actively participated in Mandarin-led weekly team meetings.
-
-
-
British Council
-
United Kingdom
-
Non-profit Organizations
-
700 & Above Employee
-
English Teacher (ELA)
-
Aug 2014 - Jun 2015
Suzhou, Jiangsu, China • Taught English to a diverse group of 600 year eight students, enhancing their language proficiency. • Managed 15 class schedules and teaching assistants to ensure effective learning. • Assessed student performance, providing feedback to support their progress.
-
-
-
Fresh Beginnings
-
United Kingdom
-
Professional Training and Coaching
-
1 - 100 Employee
-
Fundraising Lead & Project Development Officer
-
Jan 2014 - Jul 2014
Colchester, United Kingdom • Supported my team in securing £300,000 from the Home Office. • Orchestrated a digital transformation project, enhancing operational efficiency. • Managed the successful application and deployment of a £10,000 mobile IT suite award, bolstering the charity's client service capacity and amplifying its societal contribution.
-
-
-
Signpost Resource Centres
-
United Kingdom
-
Civic and Social Organizations
-
1 - 100 Employee
-
Fundraising Intern
-
Oct 2013 - Dec 2013
Colchester, United Kingdom • Successfully raised £23,750 from various sources, supporting the charity's financial needs. • Created bids, wrote proposals and attended events to secure funding. • Researched and developed fundraising opportunities.
-
-
-
University of Essex
-
United Kingdom
-
Higher Education
-
700 & Above Employee
-
Department Assistant
-
May 2011 - Sep 2012
Colchester, United Kingdom • Planned and managed student trips, both nationally and internationally. • Assisted in various departmental tasks, supporting the smooth operation of each office. • Worked in different satellite offices e.g. Alumni Relations, Communication & External Relations and Essex Pathways. Gained diverse administrative experience.
-
-
-
River Island
-
United Kingdom
-
Retail
-
700 & Above Employee
-
Sales Advisor | Christmas Temp
-
Nov 2010 - Jan 2011
Colchester, United Kingdom • Provided excellent customer service during the busy holiday season, enhancing customer satisfaction. • Managed inventory and maintained store aesthetics, ensuring a pleasant shopping environment. • Assisted customers in making purchase decisions, contributing to the store's sales.
-
-
Education
-
The Channel Institute
Certificate, Channel Management -
Soochow University (CN)
Language Study, Mandarin Chinese -
University of Essex
Bachelor of Arts - BA (Honours), Literature & Sociology