Ester Robson
Telephone Interviewer at Market Solutions - Social and Market Researchers- Claim this Profile
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English Native or bilingual proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Experience
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Market Solutions - Social and Market Researchers
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Australia
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Market Research
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1 - 100 Employee
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Telephone Interviewer
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May 2015 - Present
- Contacting members of the public to conduct telephone surveys for Market and Social Research - Operating CATI systems to conduct surveys and record data - Contacting members of the public to conduct telephone surveys for Market and Social Research - Operating CATI systems to conduct surveys and record data
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Niseko Alpine Developments NISADE
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Japan
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Leasing Real Estate
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1 - 100 Employee
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Duty Manager
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Dec 2013 - Apr 2014
- Supervision of up to six staff members per shift- Responsible for training all staff and for staff inductions- Achieved the successful training of multiple wait staff that had never previously worked in hospitality- Responsible for providing exemplary customer service to VIPs- Responsible for counting and balancing tills- Facilitating communication between staff and managers- Meeting with upper-management to discuss methods of improving productivity and customer satisfaction- Ordering stock and stock control- Ensuring customer satisfaction, dealing with all issues or complaints
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GRM International
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International Trade and Development
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1 - 100 Employee
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Intern
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Jul 2013 - Dec 2013
- Support Business Development team in business intelligence gathering and analysis- Gather information on upcoming tenders from various international donors including AusAID- Prepare summaries of research to present to Business Development Team- Support Project Managers and Human Resources teams as required - Support Business Development team in business intelligence gathering and analysis- Gather information on upcoming tenders from various international donors including AusAID- Prepare summaries of research to present to Business Development Team- Support Project Managers and Human Resources teams as required
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St. Vincent de Paul Society
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Sri Lanka
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Education Administration Programs
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1 - 100 Employee
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Volunteer Tutor with VoRTCS
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Jan 2012 - Dec 2012
Tutoring refugee families in their homes as part of a volunteer team. Providing English language support, support with homework and support with settling into life in Australia such as arranging appointments and communicating with Centrelink. Tutoring refugee families in their homes as part of a volunteer team. Providing English language support, support with homework and support with settling into life in Australia such as arranging appointments and communicating with Centrelink.
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Education
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The University of Queensland
Bachelor of Social Science, Development Economics and International Development -
The University of Queensland
Bachelor of Arts (BA), Political Science and International Relations