Ester Egan
Administrative Officer at Mambourin- Claim this Profile
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Italian Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Essential Manual Handling
Premium Health - First Aid, Mental Health and Health Care TrainingSep, 2018- Oct, 2024 -
Chemical Safety
HunterDec, 2016- Oct, 2024 -
Sign Language
VicdeafSep, 2016- Oct, 2024 -
Ethical Response Training
Rod Catteral & AssociatesMar, 2016- Oct, 2024 -
Human Rights in Disability Services
National Disability ServicesJan, 2014- Oct, 2024 -
Management Systems Auditing
Gray Management Systems Pty LtdNov, 2011- Oct, 2024 -
Working With Children Check
Victorian GovernmentJul, 2019- Oct, 2024 -
Standard First Aid, CPR and AED
ABC Licence Training Pty LtdMar, 2019- Oct, 2024
Experience
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Mambourin
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Australia
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Individual and Family Services
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1 - 100 Employee
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Administrative Officer
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Jul 2013 - Present
Provide full administrative/reception duties including greeting participants, parents and carers with optimum courtesy and customer service which reflects the Organisation’s reputation in the disability sector. Provide efficient administrative support and organisation to the Site Manager, Team Leader and Team Members. Provide full administrative/reception duties including greeting participants, parents and carers with optimum courtesy and customer service which reflects the Organisation’s reputation in the disability sector. Provide efficient administrative support and organisation to the Site Manager, Team Leader and Team Members.
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Qenos
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Australia
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Plastics Manufacturing
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300 - 400 Employee
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Logistics Assistant
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2005 - 2013
Provided administration support to the International Trade processes and also back up support to the Distribution Co-ordinator. Responsible for the reconciling and payment of import and export freight costs. Communicated effectively with 2 major shipping lines in order to negotiate the outstanding invoice dispute. Ability to maintain good relations with suppliers, shipping lines, freight forwarders, transport companies and internal customers to identify and implement opportunities for improvement.Monitored customers whereby cost savings could be saved for the customer and Qenos.
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Customer Service Representative
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2004 - 2005
Provided administration support to the Customer Service Team in particular to Mobil Films, an imported specialty products business. Responsible for producing accurate Vendor Management Inventory reports to Exxon Mobil and Product Manager and Customers. Liaised with International Trade/Freight Forwarder and Logistics Service Provider to ensure imported materials delivered to customers on time and in full. Provided assistance to the import role and backed up during leave periods.
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Sales & Customer Service Administrative Assistant
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2002 - 2004
Provided administration support to the ExxonMobil Films Product Manager and Customer Service Team Leader. 50% of time spent at each department.
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Specialties Customer Service Representative
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2000 - 2002
Provided and ensured a high standard of administration support to the ExxonMobil Films Product Manager. Was required to learn the Mobil Films business quickly.
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Export Administrator
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1998 - 2000
Provided and co-ordinated the administration and logistics associated with the exporting of locally produced products. Liaised with the contract warehouse and distribution operation personnel on logistics issues. 12,000mtn of resin distributed throughout SE Asia and NZ at a cost of approx. A$22 million annually.
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Marketing & Planning/Logistics Administration Analyst
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1998 - 1998
Provided a high standard of data collection, analysis and administration support to the Marketing, Planning and Product Development teams.
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Sales and Logistics Administration Assistant
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1996 - 1998
Provided and ensured a high standard of administration support to the Specialty Polymers, Elastomers and Olefins sales team in order to achieve the smooth operation of the department.
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Import/Export Administration
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1992 - 1996
Managed the importing and exporting administration aspect of the business approximate A$50 million per annum. Liaised with 5 overseas principles located in 9 different countries.
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Order Entry Supply Clerk/Customer Service Assistant
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1990 - 1992
Accept and process customer orders on time in Australia and New Zealand. 350 customers, 90kt volume per annum 170 different grades, 10,000 orders per annum
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Marketing Administrative Assistant
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1989 - 1990
Provided secretarial and administration support to the Marketing Manager, two National Sales Managers and one Marketing Analyst.
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Bristol-Myers Squibb
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Executive Secretary
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Apr 1996 - Nov 1997
Provided secretarial and administration support to the Vice President, Director, and the Research and Development team (20). This was a temporary role whilst my husband was seconded to his US parent company for 18months Provided secretarial and administration support to the Vice President, Director, and the Research and Development team (20). This was a temporary role whilst my husband was seconded to his US parent company for 18months
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Administrative Officer
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1983 - 1988
This role was a ‘Girl Friday’ position which entailed all aspects of administration including reception, accounts, payroll and customer service. This role was a ‘Girl Friday’ position which entailed all aspects of administration including reception, accounts, payroll and customer service.
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Education
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1981 - 1982
Victoria University
Certificate, Business Studies - Secretarial
Community
