Estella Wachira
Operations & Audit Manager at Access Afya- Claim this Profile
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English and Kiswahili -
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Bio
Credentials
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Six Sigma Green Belt Certification
Recours Four Kenya Consultants LimitedNov, 2020- Nov, 2024
Experience
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Access Afya
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Kenya
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Hospitals and Health Care
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1 - 100 Employee
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Operations & Audit Manager
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Aug 2019 - Present
Drive facility sustainability of all Access Afya and Curafa sites through: • Ensuring that cost of running facilities are kept at a min at all times• Ensuring that new partnerships are rolled out efficiently and effectively and that they contribute positively to facilities' bottom line. • New Program Support and implementation at the clinics and franchise level• Evaluation of new programs, services, and productsLead Access Afya Operations Audit and ensure compliance across several functions through: • Developing a checklist of all policies and protocols needed to efficiently run Access Afya Operations across all departments including at the facility level.• Establishing gaps in policies and protocols and working with different teams leads to improve processes • Ensuring all sites are compliant with Afya quality standards at all times thus assuring the quality of care and operations at the facility. • Developing an operations tracker for all regular Ops related activities that need regular follow up including, Facility and Equipment maintenance cycles, Facility and Staff License renewals cycles, Asset register updates, Performance Management cycles, IT Systems review cycles, Track and Work with different department leads to implement audit action plansLead, manage and coach a team of cluster managers to support the front line staff through: • Providing direction and motivation to cluster officers• Conducting regular (monthly) performance management reviews• Leave management• Issues Resolution supportProvide Support to Organizational Strategy through: • Participating and contributing to strategy meetings• Coordinating the Shared Service Center Strategy tracking and achievement Show less
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Clinic Cluster Manager
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Apr 2017 - Aug 2019
Management of Access Afya medical clinics and field operations. Provision of support for the everyday smooth running of clinics and field programs.Management of the implementation of clinic sustainability projects. Management of facilities, equipment, supplies, personnel, and resources in relation to cost containmentReinforcement of excellent customer experience through clinic processes and patient case management.Assuring Access Afya quality standards, regulatory, accreditation, and health standards are maintained and met at all stages of healthcare delivery.Staff Management and Performance Management of Healthcare workers Show less
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Savannah Informatics
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Kenya
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Hospitals and Health Care
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1 - 100 Employee
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Product Manager- Wellness
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Mar 2014 - Jan 2015
Program development and delivery of wellness programs. Reporting and validating the effectiveness of Wellness initiatives Participate and identify best practices related to health and wellness. Schedule and conduct meetings related to wellness program development and management. Coordinate writing content and developing custom communication pieces relating to health and wellness with health professionals. Oversee the implementation of Health Risk Assessments and health screenings. Show less
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Nairobi Place
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Nairobi
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Registered Nurse/ Manager
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Jul 2011 - Sep 2012
Registered Nurse/ Manager in Drug and Alcohol Rehabilitation Health Facility. Initiate and complete assessments and monitoring of psychiatric patients. Health Education, Life Skills talks on recovery from substance abuse and addictions. Treatment plan, assessments, medication administration and general nursing care of patients Detoxification and monitoring of patients with drug and or alcohol intoxication. Management and administrative duties within the center. Registered Nurse/ Manager in Drug and Alcohol Rehabilitation Health Facility. Initiate and complete assessments and monitoring of psychiatric patients. Health Education, Life Skills talks on recovery from substance abuse and addictions. Treatment plan, assessments, medication administration and general nursing care of patients Detoxification and monitoring of patients with drug and or alcohol intoxication. Management and administrative duties within the center.
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Harlem Hospital Center
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New York
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Registered Nurse
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Feb 2007 - Oct 2010
Certified Registered Rehabilitation Nurse: Management of nursing units: Staff assignments and ordering of medical supplies. Case by case management of patients in collaboration with interdisciplinary team. Rapid Response of critical incidents. Clinical nursing Skills. Head to toe assessments, implementation of care and evaluation of outcomes. Medication and vaccination administration. Certified Registered Rehabilitation Nurse: Management of nursing units: Staff assignments and ordering of medical supplies. Case by case management of patients in collaboration with interdisciplinary team. Rapid Response of critical incidents. Clinical nursing Skills. Head to toe assessments, implementation of care and evaluation of outcomes. Medication and vaccination administration.
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Education
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2000 - 2002
Saint Peters College Jersey City, New Jersey
Bachelor of Science, Psychology -
2003 - 2006
Union County College Elizabeth, New Jersey
Associates Degree, Registered Nursing -
1998 - 2000
Essex County College Newark, New Jersey
Applied Associates Degree, Human and Social Services Mental Health and Substance Abuse
Community
