Experience

RYDER LAST MILE, INC.

• United States
• 1 - 100 Employee

• Business Coordinator Dispatcher

  • Dec 2017 - Present

  Search and find loads from brokers/contractors / customers. -Receive orders from brokers/ contractors/ customers. -Communicate this information to drivers. -Continue updating on the progress of the load completion. -Communicating with both the driver and the broker. -Receive emergency and non-emergency calls and record significant information. -Address problems and requests by transmitting information or providing solutions. -Prioritize calls according to urgency and importance. -Use phone or computer to send crews, vehicles or other field units to appropriate locations. -Monitor the route and status of field units to coordinate and prioritize their schedule. -Provide field units with information about orders, obstacles and requirements. -Enter data in computer system and maintain logs and records of calls, activities and other information give drivers directions.



EASY PICKINS

• United States
• 1 - 100 Employee

• Business development assistant

  • Jun 2015 - Dec 2017

  -Act as a mentor to your team of sales experts to help them grow and develop. -Deliver an outstanding customer experience that promotes customer loyalty and strengthens the Store. -Assist the manager Hire, Schedule, and Supervise your team. -Meet or exceed sales and customer satisfaction goals. -Maintain an outgoing personality to ensure friendliness and positivity in the workplace. -Act as a mentor to your team of sales experts to help them grow and develop. -Deliver an outstanding customer experience that promotes customer loyalty and strengthens the Store. -Assist the manager Hire, Schedule, and Supervise your team. -Meet or exceed sales and customer satisfaction goals. -Maintain an outgoing personality to ensure friendliness and positivity in the workplace.



Raymour & Flanigan Furniture and Mattresses

• Retail
• 700 & Above Employee

• Customer Service / Recruiter

  • Oct 2016 - Feb 2017

  -Listen attentively to customer needs and concerns; demonstrate empathy. -Clarify customer requirements; probe for and confirm understanding of needs. -Meet customer requirements by providing personalized solutions. -Confirm customer understanding of the solution and provide additional customer education as needed. -Prepare complete and accurate work on the customer file. -Listen attentively to customer needs and concerns; demonstrate empathy. -Clarify customer requirements; probe for and confirm understanding of needs. -Meet customer requirements by providing personalized solutions. -Confirm customer understanding of the solution and provide additional customer education as needed. -Prepare complete and accurate work on the customer file.