Estefania Betancourt Vega
Practice Manager at Footscray Orthodontics- Claim this Profile
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Bio
Experience
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Footscray Orthodontics
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Australia
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Medical Practices
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1 - 100 Employee
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Practice Manager
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May 2017 - Present
• Planning and supporting the general administration and daily operation of a specialist dental clinic with around 3000 active patients. • Team Leader to staff of 15 professionals. • Providing customer service support, responding to all administrative enquiries, and delivering guidance on plans and expectations. • Reviewing and monitoring accounts receivable and payable, and providing monthly reports, supporting processes of payment collection from customers, payment to suppliers, banking reconciliation and bookkeeping. • Budget development and management. • Management of purchasing and inventory, as well as suppliers’ relationship, being the first point of contact with sales representatives for specialised equipment, supplies and technologies. • Planning and managing specialized equipment maintenance. • Human resource management, including recruitment processes, staff scheduling and payroll support. • Responsible for compliance with regulatory bodies’ requirements. • Design and development of work protocols and handbooks. • Point of contact with industry specialists and external stakeholders. • Website maintenance and social media management. Show less
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Bancoldex
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Colombia
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Financial Services
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300 - 400 Employee
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Project Analyst
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Feb 2014 - Aug 2016
• Supervision the planning and technical execution of projects for the development and improvement of processes of small and medium size businesses, financed by the Colombian government. • Collaborating with the analysis, monitoring, and control of the results of projects, based on knowledge of productive and industrial processes. • Maintaining deliverables documentation for project management, supervision, and auditing processes. • Preparing reports on the statistics, technical performance, and financial data of the execution of projects. • Approving the fulfillment of activities and deliverables. • Autonomous deployment to different locations along the country for opening, follow up and closure of projects. Show less
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Universidad Nacional de Colombia
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Colombia
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Higher Education
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700 & Above Employee
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Project Supervisor
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May 2012 - Jan 2014
• Supervision the planning and technical execution of projects for the development and improvement of processes of small and medium size businesses, financed by the Colombian government. • Collaborating with the analysis, monitoring, and control of the results of projects, based on knowledge of productive and industrial processes. • Maintaining deliverables documentation for project management, supervision, and auditing processes. • Preparing reports on the statistics, technical performance, and financial data of the execution of projects. • Approving the fulfillment of activities and deliverables. • Autonomous deployment to different locations along the country for opening, follow up and closure of projects. Show less
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Instrumentos y Controles S.A.
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Colombia
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Automation Machinery Manufacturing
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100 - 200 Employee
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Human Resources Analyst
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Sep 2010 - Jan 2012
• Managing recruitment processes within an engineering company, defining of personnel requirements and professional profiles, sourcing the candidates to allocate to different positions and projects. • Supporting payroll processes. • Design, development, and analysis of human resources performance evaluation, as well as communication of results. • Design and documentation of human management policies and procedures, organizational chart and job profiles, employee databases and human resources management KPI’s. Show less
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Education
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Universidad del Rosario
Posgraduate degree, Project Management -
Danford College Melbourne Australia
Advanced Diploma, Project Management -
Universidad Nacional de Colombia
Engineer's degree, Industrial Engineering -
Universidad Piloto de Colombia
Diploma of integrated management systems ISO9001: 2008, ISO14001: 2004 and OHSAS18001: 2007, Quality Control Technology/Technician -
AApoly
Diploma, Accounting