Estefania Betancourt Vega

Practice Manager at Footscray Orthodontics
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Experience

    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • Practice Manager
      • May 2017 - Present

      • Planning and supporting the general administration and daily operation of a specialist dental clinic with around 3000 active patients. • Team Leader to staff of 15 professionals. • Providing customer service support, responding to all administrative enquiries, and delivering guidance on plans and expectations. • Reviewing and monitoring accounts receivable and payable, and providing monthly reports, supporting processes of payment collection from customers, payment to suppliers, banking reconciliation and bookkeeping. • Budget development and management. • Management of purchasing and inventory, as well as suppliers’ relationship, being the first point of contact with sales representatives for specialised equipment, supplies and technologies. • Planning and managing specialized equipment maintenance. • Human resource management, including recruitment processes, staff scheduling and payroll support. • Responsible for compliance with regulatory bodies’ requirements. • Design and development of work protocols and handbooks. • Point of contact with industry specialists and external stakeholders. • Website maintenance and social media management. Show less

    • Colombia
    • Financial Services
    • 300 - 400 Employee
    • Project Analyst
      • Feb 2014 - Aug 2016

      • Supervision the planning and technical execution of projects for the development and improvement of processes of small and medium size businesses, financed by the Colombian government. • Collaborating with the analysis, monitoring, and control of the results of projects, based on knowledge of productive and industrial processes. • Maintaining deliverables documentation for project management, supervision, and auditing processes. • Preparing reports on the statistics, technical performance, and financial data of the execution of projects. • Approving the fulfillment of activities and deliverables. • Autonomous deployment to different locations along the country for opening, follow up and closure of projects. Show less

    • Colombia
    • Higher Education
    • 700 & Above Employee
    • Project Supervisor
      • May 2012 - Jan 2014

      • Supervision the planning and technical execution of projects for the development and improvement of processes of small and medium size businesses, financed by the Colombian government. • Collaborating with the analysis, monitoring, and control of the results of projects, based on knowledge of productive and industrial processes. • Maintaining deliverables documentation for project management, supervision, and auditing processes. • Preparing reports on the statistics, technical performance, and financial data of the execution of projects. • Approving the fulfillment of activities and deliverables. • Autonomous deployment to different locations along the country for opening, follow up and closure of projects. Show less

    • Colombia
    • Automation Machinery Manufacturing
    • 100 - 200 Employee
    • Human Resources Analyst
      • Sep 2010 - Jan 2012

      • Managing recruitment processes within an engineering company, defining of personnel requirements and professional profiles, sourcing the candidates to allocate to different positions and projects. • Supporting payroll processes. • Design, development, and analysis of human resources performance evaluation, as well as communication of results. • Design and documentation of human management policies and procedures, organizational chart and job profiles, employee databases and human resources management KPI’s. Show less

Education

  • Universidad del Rosario
    Posgraduate degree, Project Management
    2013 - 2015
  • Danford College Melbourne Australia
    Advanced Diploma, Project Management
    2017 - 2019
  • Universidad Nacional de Colombia
    Engineer's degree, Industrial Engineering
    2005 - 2010
  • Universidad Piloto de Colombia
    Diploma of integrated management systems ISO9001: 2008, ISO14001: 2004 and OHSAS18001: 2007, Quality Control Technology/Technician
    2013 - 2013
  • AApoly
    Diploma, Accounting
    2021 - 2023

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