Experience

Sectyr®
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Solution Consultant

  • Jan 2023 - Present


Overture Health Care

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Senior Director of Client Success

  • Feb 2019 - Aug 2022

  •Led the development of the implementation process to help client onboarding process •Developed a software program to document disease management visits on care manager secured web-based portal •Developed and managed a patient mobile app and member portal to view protected information securely and receive real time messaging •Created a training program for new hires •Spearheaded the implementation of a customer satisfaction survey •Oversaw day to day operations for customer services, implementations, and software development •Developed digital marketing for member and client communications •Managed and oversaw company marketing communications to potential clients •Presented annual financial reports and quarterly clinical reports to C-Level clients with customized recommendation for program expansion or growth Show less



RxStrategies Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Account Manager

  • Mar 2017 - May 2019

  •Tracked implementation items and client deliverables on Salesforce.com •Reviewed and prepared annual financial 340B hospital pricing reporting for clients •Tracked and audited 340B compliance for covered entities and pharmacies •Built relationships with clients and pharmacies to understand specific needs to satisfy those needs •Overhauled client onboarding process which improved client engagement •Was promoted to lead client contact for a large entity •Conducted regular meetings with customer to gain insight into their needs and expectations Show less



American Health Care

• Advertising Services
• 1 - 100 Employee

• Benefit Integration Manager

  • May 2013 - Mar 2017

  Oversee and manage the implementation process, I am the key contact through implementation of Pharmacy Benefits, 340B programs, and Population Health Management program. As a benefit integration manager I also coordinate weekly implementation calls, Create and distribution of client/member communication materials, and as needed Eligibility & DEA File Implementation Oversee and manage the implementation process, I am the key contact through implementation of Pharmacy Benefits, 340B programs, and Population Health Management program. As a benefit integration manager I also coordinate weekly implementation calls, Create and distribution of client/member communication materials, and as needed Eligibility & DEA File Implementation



American Health Care Administrative Services Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Care Manager Network Coordinator

  • Oct 2006 - May 2013

  Responsible for managing care managers that deliver face to face counseling session for a disease management program. Responsible for hiring, screening, and reviewing creditably for all care manager contracted for American Health Care. Oversee education that is administered to care managers. Meeting the clients needs. Responsible for managing care managers that deliver face to face counseling session for a disease management program. Responsible for hiring, screening, and reviewing creditably for all care manager contracted for American Health Care. Oversee education that is administered to care managers. Meeting the clients needs.