E-learning Content Director

• May 2023 - Present

- Drive, train and manage new hires in the content design team.- Diagnose, design, and deliver high-impact, scalable learning solutions utilizing needs analysis and instructional design skills.- Establish and deliver monthly key performance indicators (KPIs) focused on return on investment (ROI)- Define learning objectives for the courses to be developed.- Define thematic structures, content organization, and methodology based on defined learning objectives and materials provided by experts in various subjects.- Create instructional script, manual, academic materials, and course assessment. Show less

Instructional Designer

• Jun 2018 - Jul 2023

- Develop teaching/learning materials, including digital books, mobile games, classroom activities and lesson plans.- Carry out UX research in order to guide improvements and suggest design changes. This applies to both products (digital products, teaching materials) and services (classes and activities).- Review existing material and provide written recommendations on how those materials could be adapted and improved.- Generate reports summarizing needs, assessment and findings, including critical education and resource gaps, barriers, and facilitators as well as actionable recommendations to rapidly address needs- Organize and execute teacher training sessions as well as refreshers courses for teachers Show less

Psychologist - Telehealth provider

• Nov 2013 - Present

Pedagogic Coordinator

• Jan 2015 - Jul 2017

- Develop pedagogic projects for English learning. - Organize classes, timetable, payment record, students and class records as well as the school calendar. - Organize and execute teacher training sessions and refreshers courses for English teachers - Organize and execute the selective process for the recruitment of pedagogic staff. - Organize and engage students in social and cultural events and activities. - Perform administrative tasks - Assist students with enquiries and complaints. - Plan, prepare and deliver high quality English language teaching that meets the needs of different groups taking into account individual learning styles. - Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy. Show less

Pedagogic Coordinator

• Oct 2013 - Jan 2017

- Develop pedagogic projects for English learning. - Organize classes, timetable, payment record, students and class records as well as the school calendar- Organize and execute teacher training sessions and refreshers courses for English teachers- Organize and execute the selective process for the recruitment of pedagogic staff. - Organize and engage students in social and cultural events and activities. - Perform administrative tasks - Assist students with enquiries and complaints. - Plan, prepare and deliver high quality English language teaching that meets the needs of different groups taking into account individual learning styles.- Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy. Show less

Foreign language teacher (English and Spanish)

• Jan 2013 - Oct 2013

- Plan, prepare and deliver high quality English language teaching that meets the needs of different groups taking into account individual learning styles.- Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy.- Prepare and deliver English lessons for children and adults- Prepare and deliver business English lessons - Prepare and deliver English proficiency exam preparation courses (IELTS, TOEFL, TOEIC) Show less

Psychologist – Evaluation, Psychotherapy and group dynamics

• Aug 2012 - Aug 2013

- Psychological evaluations for court cases. - Psychodynamic psychotherapy for children and adults addressing a variety of psychological issues and specialized on sexual and reproductive health, and gender based violence. - Psychological evaluations for court cases. - Psychodynamic psychotherapy for children and adults addressing a variety of psychological issues and specialized on sexual and reproductive health, and gender based violence.

Exams Coordinator

• Sep 2010 - Jul 2011

- Manage the delivery of Institutional, Professional and School Examinations as well as University Exams. - Plan events and exam session on site and off site- Perform financial operations such as: : managing invoices and purchase orders, , invoices, checks, account statements, reports and preparing financial reconciliations for the exams department- Perform administrative tasks for the exams department- Be the IELTS Administrator for Venezuela and to assist in planning for future growth of IELTS and Educational Exams country-wide. -Assist in meeting British Council Regional and Country Objectives through the effective delivery of UK examinations, within budgets set and meeting income and candidate number targets. Show less

Exams Assistant

• Jan 2010 - Sep 2010

- Assist the delivery of Institutional, Professional and School Examinations as well as University Exams. - Assist and plan events and exam session on site and off site- Perform financial operations such as: managing invoices and purchase orders, , invoices, checks, account statements, reports and preparing financial reconciliations for the exams department- Perform administrative tasks for the exams department

Customer Service Advisor

• Jul 2009 - Jan 2010