Estefanía García Lahuerta
Guest Experience - Hotel 5* at Hard Rock Hotel- Claim this Profile
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Español Native or bilingual proficiency
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Alemán Native or bilingual proficiency
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Inglés Full professional proficiency
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Francés Professional working proficiency
Topline Score
Bio
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Experience
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Hard Rock Hotel
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Animation and Post-production
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Guest Experience - Hotel 5*
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May 2018 - Present
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Ideal Education Group
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Spain
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Education Administration Programs
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1 - 100 Employee
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Business Developer - (Enforex – Don Quijote) - Group of leading companies in language education
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Mar 2013 - Oct 2017
Responsible for the DACH and Dutch market and support to other international markets (B2B). Preparation of annual marketing plan: offline and online campaigns. Group representation in fairs B2B (ICEF, Alphe, Fedele); B2C (Einstieg, Azubi, Youth Education) and workshops. Visits to new and potential clients (agencies, schools, universities). Monitoring and ongoing counseling for enhancing existing portfolio. Quotes of programs for groups and individuals. Management of scholarships for every federal state. Show less
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Mercedes-Benz
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India
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Retail Motor Vehicles
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1 - 100 Employee
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Marketing Executive – (EvoBus Ibérica S.A.: Bus and Coach Division)
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Oct 2010 - Dec 2012
Definition and implementation of the marketing and communication plan. Marketing campaign management. Market analysis and reports on competition. Internal and external communication: press clipping, newsletter, web content updates, press dossiers, press releases, mailings. Review and translation of press releases, articles. Event organization: IAA. Administrative tasks (SAP). Definition and implementation of the marketing and communication plan. Marketing campaign management. Market analysis and reports on competition. Internal and external communication: press clipping, newsletter, web content updates, press dossiers, press releases, mailings. Review and translation of press releases, articles. Event organization: IAA. Administrative tasks (SAP).
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Project Assistant – NGO focused on severely handicapped children
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May 2009 - Oct 2010
Active participation with the start-up of the foundation. Event management: Inauguration of the Foundation, Christmas Party, Street Party. Preparation of the official speeches of the events. Design and content development: web page, collaboration proposals, leaflets, invitations. Programming of the voluntary work. Active participation with the start-up of the foundation. Event management: Inauguration of the Foundation, Christmas Party, Street Party. Preparation of the official speeches of the events. Design and content development: web page, collaboration proposals, leaflets, invitations. Programming of the voluntary work.
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International Sales Executive – Stretch film manufacturing company
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May 2008 - Apr 2009
Planning of the production forecast and compilation of the weekly report, coordinating production and sales. Organization of marketing strategies to reach targets. Development of the communication strategy. Market the Easiwrap products internationally. Travels combining new product launch campaigns and its demonstration. Planning of the production forecast and compilation of the weekly report, coordinating production and sales. Organization of marketing strategies to reach targets. Development of the communication strategy. Market the Easiwrap products internationally. Travels combining new product launch campaigns and its demonstration.
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Ebi Idiomas
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Spain
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Education Administration Programs
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Jr. Business Developer – Language course organization agency
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Apr 2007 - Apr 2008
Selection of language centers and contracts settlement. Organization and price quotation of language programs. Files proceeding and its track. Interview and preparation of the group leaders as well as escorting students to and from the program destinations. Preparation of informative material: annual magazine, student guides. Selection of language centers and contracts settlement. Organization and price quotation of language programs. Files proceeding and its track. Interview and preparation of the group leaders as well as escorting students to and from the program destinations. Preparation of informative material: annual magazine, student guides.
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Catalonia Hotels & Resorts
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Spain
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Travel Arrangements
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700 & Above Employee
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Receptionist - Hotel Catalonia Las Cortes 4*
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Oct 2005 - Mar 2007
Customer service. Reservation management. Conference room management. Weekly liquidation. Claim of invoices. Complaint management. Creation of contracts (HotelO+ and SAP). Commission management. Customer service. Reservation management. Conference room management. Weekly liquidation. Claim of invoices. Complaint management. Creation of contracts (HotelO+ and SAP). Commission management.
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Education
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ESIC Business & Marketing School
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Escuela de Negocios y Dirección
Expert course in Community Management & Online Reputation (Online course) -
Escuela de Negocios y Dirección
Expert course in Online Marketing and Advertising Management (Online course) -
Fitzwilliam Institute, Dublín
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University of Applied Sciences Hochschule Bremen, Bremen
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Universidad Autónoma de Madrid, Madrid
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Colegio Alemán de Madrid, Madrid
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Landschulheim Schloss Ising Institute, Munich