Estee N. Cheverez

Current student for Social Services field at Manchester Community College at Manchester Community College
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Contact Information
us****@****om
(386) 825-5501
Location
Hartford, Connecticut, United States, US

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Experience

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Current student for Social Services field at Manchester Community College
      • Jan 2017 - Present

    • Managing Director
      • May 2016 - Present

      Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Following are examples of the tasks required for a secretarial position. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Following are examples of the tasks required for a secretarial position.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Case Manager
      • 2021 - Feb 2023

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Completed student for body & soul therapist
      • Aug 2020 - Jun 2021

      completed a 900 hours course completed a 900 hours course

  • Stratus Equities LLC
    • Hartford, Connecticut Area
    • Leasing Consultant
      • Dec 2017 - Aug 2020

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Collection Specialist
      • Feb 2016 - Jan 2017

      Reviewing open accounts for collection efforts. Collecting calls and/or correspondence in a fast paced goal oriented collections department, providing customer service regarding collection issues pass due balances payment plans arrangements. Resolving customer billing problems and rescues accounts receivable delinquency, also applying goo customer service in a timely manner. Sending payment history statements and sending mail to update customer contact information. Reviewing open accounts for collection efforts. Collecting calls and/or correspondence in a fast paced goal oriented collections department, providing customer service regarding collection issues pass due balances payment plans arrangements. Resolving customer billing problems and rescues accounts receivable delinquency, also applying goo customer service in a timely manner. Sending payment history statements and sending mail to update customer contact information.

      • Apr 2015 - Feb 2016

      Office administrator, filling; telephone scheduling; record keeping; ability to work with minimum supervision; ability to manage and supervise 8 maintenance technicians, ability to schedule work orders and complete work orders. Dealings with other staff or visitors, on phone or in person; capability to meet deadlines and work under pressure; analyze customer section 8 agreements; assist with order management; communicate with section 8 department and other company payment programs; participate in process improvement projects and support other management directives as prescribed; assess with UN happy tenants and tenants that have complains. Ability to manage parking list and send in letters from parking, schedules, section 8 renewals etc. Show less

      • Oct 2010 - Apr 2015

      Office assistant, filling; telephone interview; record keeping; ability to work with minimum supervision; Discretion and understanding the need for confidentiality; Dealings with other staff or visitors, on phone or in person; capability to meet deadlines and work under pressure; analyze customer financial condition and authorize customer credit lines; assist with order management; communicate credit department and company payment policies; participate in process improvement projects and support other management directives as prescribed; assess credit risk and establish credit lines; maintain accurate credit files and collection files; knowledge in community services to help increase rental assistant to family in need. Show less

    • United States
    • Banking
    • 700 & Above Employee
    • TELLER
      • Oct 2009 - Jul 2010

      Receive and count working cash; identify customer’s needs; validate and cash checks; accept cash and checks for deposit and check accuracy of deposit slip; perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchanging foreign currency; person various service for customer; receive and verify loan payments, mortgage payments and utility bill payments; accurately and efficiently process and record routine transactions for bank customers; record all transactions promptly, balance currency, cash and checks, answer all inquiries; initiate and open new accounts, explain, advise on and promote bank products and services to customers. Show less

Education

  • Manchester Community College
    Associate's degree, Social Work
    2016 - 2019
  • Capital Community College
    Bachelor's degree, Social Work & Accounting
    2016 - 2017
  • Ashford University
    Bachelors degree, Social Worker
    2011 - 2012
  • Eastern Connecticut State University
    Bacherlors degree, Social Worker
    2007 - 2009
  • East Hartford High School
    4 year deploma, General Studies
    2004 - 2007
  • New Dimension Bible Institute May
    3 year certificate, Religion Theology
    2004 - 2006
  • Manchester Community College
    Social Services, Social
    2017 - 2019
  • Cortiva Institute
    Professional License Therapist, Body & Soul Massage Therapist
    2020 - 2021

Community

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