Esteban Franco

Technical Lead at auticon Italy
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency
  • Italian Native or bilingual proficiency
  • Portuguese Elementary proficiency

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Serge D.

I worked for Esteban for two extremely enjoyable, sometimes stressful and absolutely enlightening years. I arrived as a "green" Australian and he left me as a kind, considerate, astute multicultural, multlingual leader - characteristics I learnt from him. He coaxed out my strengths and ironed out my weaknesses, all with a corporate humanity often lacking in an increasingly mentor-less professional landscape. Very rarely can I say that I learned alot in a role professionally and personally but in this case I can, and this is due to the guidance I received from him.

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Experience

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Lead
      • Jan 2021 - Present

    • Consultant
      • May 2014 - Present

      I collaborate with Nunatac in business analysis and project management with focus on risk management and energy intelligence.Nunatac is an Italian company providing services on new forms for Business Intelligence, a concrete approach to the use of data to improve a quicken managerial decisions. I collaborate with Nunatac in business analysis and project management with focus on risk management and energy intelligence.Nunatac is an Italian company providing services on new forms for Business Intelligence, a concrete approach to the use of data to improve a quicken managerial decisions.

    • Entrepreneur
      • Aug 2009 - Present

      Finca Maius is a sustainable agricultural site focused on high quality production by implementing innovation in processes and technology. Finca Maius wants to be the leading sustainable practice in the area. We produce Malbec and Cabernet Franc grapes for premium based blend and almonds.As a result of an accurate business and process approach, very important innovations were undertaken in Finca Maius, on both operating processes and technology for a better use of resources. IoT & business intelligence technology for monitoring, control and decsioning is vital.The most significative achievements are related to efficency, cost saving, quality & production improvements and an impressive positive environmental sustainability impact.

    • Information Services
    • 700 & Above Employee
    • Operations Director Credit Services
      • Aug 2010 - Jun 2013

      I was responsible for a team of 50 people as well as the main budget expenses of the company (7mln exp/12mln rev), where data cost was the most relevant item. I was in charge of the full data acquisition process, data quality control and product delivery (the primary production-delivery chain within the organization). I was also in charge of Sales Operation and Customer Service areas which included customer contracts validation, registration, profiling, usage reporting and invoicing; all internal sales/revenue reporting and sales commission process management, post sales support and incoming calls. I participated in the strategy plan and company budget definition and review processes. I was also part of the M&A team on both acquisition evaluation and due diligence for the sale of the Business Information business line.Achievements• Significant process review obtaining strong automation improvement, execution time and costs reduction• Data acquisition costs reduction of 0,5 mln in one year

    • Project Management Consultant
      • Mar 2007 - Aug 2010

      I was the IT Temporary Manager at Payzone, a French company specialised in mobile phones, pre paid services, PIN delivery through the main retailers as sales channel. I also collaborated with Nunatac, a Business Intelligence company, on risk management data integration projects. I was the IT Temporary Manager at Payzone, a French company specialised in mobile phones, pre paid services, PIN delivery through the main retailers as sales channel. I also collaborated with Nunatac, a Business Intelligence company, on risk management data integration projects.

    • United States
    • Information Services
    • 700 & Above Employee
    • Operations & Technology Leader – Customer Engagement & Synergies Leader
      • Jul 1998 - Feb 2007

      I was the team leader of the Front End Solutions Team when I joined D&B, responsible for global and major account projects. Through my career path I was responsible for different activities in IT, Ops and Customer Engagement at European level. I managed the largest portion of the company budget (18mln exp/40mln rev), where the most costly items where represented by technology and data expenses. I was also responsible for Data Acquisition and Product Delivery chain as well as Customer Service team .Within the Customer Engagement team (CE) I was responsible for anticipating/identifying customer needs and to create and propose innovative solutions on Credit Risk Management for major and global accounts. The CE team was crucial in supporting both revenue protection and business development.Achievements• Data cost saving of 2 mln• Revenue protection and growth on global customers through customised solutions for more than 2 mln• Significant process re engineering

    • United States
    • Technology, Information and Media
    • 700 & Above Employee
    • Solution Designer / System Integrator
      • Jan 1991 - Jul 1998

      I was in charge of the Stats department LAN, followed by a move to the IT department for Process Engineering and finally to the Customer Engagement team under the Sales & Marketing organization. I was in charge of the Stats department LAN, followed by a move to the IT department for Process Engineering and finally to the Customer Engagement team under the Sales & Marketing organization.

    • Higher Education
    • 700 & Above Employee
    • Program Developer
      • Jun 1990 - Jan 1993

      Within the EU Delta project umbrella (sub-project EPOS European PTTs Open-learning Service), in collaboration with Milan University and Inferentia, I was part of the development team on the Multimedia Environment for remote teaching support. Within the EU Delta project umbrella (sub-project EPOS European PTTs Open-learning Service), in collaboration with Milan University and Inferentia, I was part of the development team on the Multimedia Environment for remote teaching support.

    • Data Centre Leader on Agricultural Census project
      • Mar 1988 - Apr 1990

      I was the responsible of the data input center. In charge of entering data contained in the questionnaires received from the field into the central system. My team was composed by 36 people. I was the responsible of the data input center. In charge of entering data contained in the questionnaires received from the field into the central system. My team was composed by 36 people.

Education

  • LUISS Business School
    Master's degree, Energy, Environment, and Natural Resources
    2012 - 2013
  • Universidad de Buenos Aires / UBA
    Alta Direccion en Turismo Rural, Turismo Rural
    2007 - 2008
  • Università degli Studi di Milano
    Dr. (ISCED 6), Scienze dell'Informazione
    1990 - 1991
  • Universidad Nacional de La Plata
    Bachelor(ISCED 5), Computer Science
    1982 - 1988

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