Esteban Chaves

Account Director and Strategist at DM Agency - Disartmedia
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Contact Information
Location
Saavedra, Buenos Aires Province, Argentina, AR
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency
  • Alemán Limited working proficiency

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Credentials

  • Planning, Estrategia y Creatividad
    Brother Escuela de Creativos
    Dec, 2020
    - Sep, 2024

Experience

    • Account Director and Strategist
      • Aug 2020 - Present
    • Entertainment Providers
    • 1 - 100 Employee
    • Senior Regional Project Coordinator
      • Sep 2019 - Aug 2020

      Coordinating 12 staff team members within the GDS and working remotely for project coordination in US / India and EU. Oriented to web development apps and APIs integrations. Functional Design documents draft and revision . Account support for billing Accounts: Microsoft Coordinating 12 staff team members within the GDS and working remotely for project coordination in US / India and EU. Oriented to web development apps and APIs integrations. Functional Design documents draft and revision . Account support for billing Accounts: Microsoft

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Supervisor de cuentas / Account Supervisor
      • Mar 2019 - Sep 2019

      I have 3 Jr account managers under my supervision. On a day to day basis, I prioritize and distribute agency´s work, review, draft and negotiate SOWs, client´s strategies, briefing documents, producer relationships, review billing details, create and follow up with Google Adwords campaigns, coordinate freelance work, review reports and take ownership of client escalations if needed. Main projects related to websites WordPress developments, CMS developments, Mailing, design assets management, content strategies, production and reporting. Accounts: La Red Hispana – FELABAN (Federación Latinoamericana de Bancos) - Comité olímpico Puerto Rico – Nassau – Centro Armenio – Sala Siranush Show less

    • United States
    • IT Services and IT Consulting
    • Ejecutivo de Cuentas Sr. / Account Executive Sr.
      • Jun 2018 - Mar 2019

      Internal and external team coordination. SOW draft, review and billing tracking. Strategy presentations. UX testing, CMS management (adobe). SEM/SEO Main projects related to assets management for design, websites, emailing and banners developments. Accounts: P&G LATAM (Pampers, Gillete, Oldspice, Secret, Vick, Oral - B, Peptobismol), Mozarteum, Enel / Edesur, Montpellier, AAICI (Agencia Argentina de Inversiones y Comercio Internacional), Burt´s Bees, Nissan ARG and CL Internal and external team coordination. SOW draft, review and billing tracking. Strategy presentations. UX testing, CMS management (adobe). SEM/SEO Main projects related to assets management for design, websites, emailing and banners developments. Accounts: P&G LATAM (Pampers, Gillete, Oldspice, Secret, Vick, Oral - B, Peptobismol), Mozarteum, Enel / Edesur, Montpellier, AAICI (Agencia Argentina de Inversiones y Comercio Internacional), Burt´s Bees, Nissan ARG and CL

    • Argentina
    • Advertising Services
    • 1 - 100 Employee
    • Sr. Project Manager / Cuentas Digital
      • Apr 2017 - Jun 2018

      FCB Buenos Aires acted as a regional Hub for the different FCB´s offices around the world. I coordinate and track all assets management mainly for FCB Toronto and Chicago. Daily account management and billing tracking. Budgets proposal. Internal and external teams coordination. SOW and briefing documentation. Main projects related to banners production, design, websites developments and producer contacts. Accounts: Clorox (US y Argentina), FCA (Jeep, Chrysler, Fiat), Cox (US), Fargo, Navent, Nivea, Jardines del pilar Show less

    • Digital Manager
      • Aug 2016 - Apr 2017

      Responsible of agency´s digital project coordination, Internal and external team management. Project and producer budgets. SOW review. Event Planning. Social media strategies. Accounts: BIC (Consumo masivo) , Colgate LATAM, Chandon (Consumo Masivo), Hitachi, Coca - Cola, Responsible of agency´s digital project coordination, Internal and external team management. Project and producer budgets. SOW review. Event Planning. Social media strategies. Accounts: BIC (Consumo masivo) , Colgate LATAM, Chandon (Consumo Masivo), Hitachi, Coca - Cola,

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Jul 2013 - Aug 2016

      Managing resource assignment, tracking and closure of Enterprise Communication projects for business partners or direct customers. Review SOW and assign work packages to technical specialists. Ensure compliance to global processes. Coordinate and manage expectations with global project stake holders on project deliverables. Billing. Accounts: Bank Of America Managing resource assignment, tracking and closure of Enterprise Communication projects for business partners or direct customers. Review SOW and assign work packages to technical specialists. Ensure compliance to global processes. Coordinate and manage expectations with global project stake holders on project deliverables. Billing. Accounts: Bank Of America

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager
      • Sep 2012 - Jun 2013

      Project leadership from proposal submission to implementation. Activities coordination in the different production areas that make up the agency (Accounts, Technology, Social Media, Analytics, Creative, Editors, etc.). Responsible for the entire process of communication in social media. Relationship with suppliers and customers to optimize results, coverage expectations. Management of various resources. Project leadership from proposal submission to implementation. Activities coordination in the different production areas that make up the agency (Accounts, Technology, Social Media, Analytics, Creative, Editors, etc.). Responsible for the entire process of communication in social media. Relationship with suppliers and customers to optimize results, coverage expectations. Management of various resources.

    • Belgium
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • PMO
      • Dec 2010 - Dec 2011

      I acted as link between the company, software development partner and the final client. Public Relations Representative for corporate accounts. Corporate document translation Spanish / English - English / Spanish. Weekly reports conferences. Assembling English classes for area employees, coordination with HR and the Institute. Staff responsible for administrative and monitoring tasks. Development and monitoring projects, from proposal to implementation. Prepare Excel reports for tracking, monitoring contracts of each implementation. Accounts: Novartis / Sandoz Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Leader
      • May 2007 - Dec 2010

      I joined the company as a Call center representative for customer service and grew up to be one of the project leaders with 18 reps on my team directly under my supervision. Main responsibilities were analysis, study and advanced cases resolution with requirement management. Constant supervision prepare reports. Conducting training sessions and conferences. Database Management Siebel 7, NICE. Listen to calls with its corresponding coaching and monitoring I joined the company as a Call center representative for customer service and grew up to be one of the project leaders with 18 reps on my team directly under my supervision. Main responsibilities were analysis, study and advanced cases resolution with requirement management. Constant supervision prepare reports. Conducting training sessions and conferences. Database Management Siebel 7, NICE. Listen to calls with its corresponding coaching and monitoring

Education

  • Brother Escuela de Creativos
    Planning, Estrategia y Creatividad, Publicidad
    2020 - 2020
  • UADE
    Licenciatura en Relaciones Públicas e Institucionales, Communication and Media Studies
    2012 - 2018
  • Universidad de Buenos Aires
    Licenciado en Ciencia Política, Political Science and Government
    2006 - 2009

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