Key Account Manager

• Sep 2022 - Present

Yumminn es una plataforma de pago móvil que permite a los comensales pagar la cuenta de su mesa en segundos. • ¿Cómo funciona? 1. Escanea el código QR. 2. Revisa la cuenta en tiempo real. 3. Divide, deja propina y paga. • Todos ganan con Yumminn. ¿Cómo? 1. Comensales: ahorra tiempo al virtualmente eliminar el tiempo de espera al momento del pago y mejorando su experiencia comiendo fuera 2. Camareros: dedica más tiempo a actividades que mejoren el servicio e incrementen sus propinas. 3. Restaurantes: incrementa la rotación de mesas, ticket promedio, satisfacción de comensales y fidelidad. • Síguenos en tu red social favorita: - Instagram: @yumminnapp - Facebook: @yumminnapp - Twitter: @yumminnapp Show less

Key Account Manager Spain

• Mar 2022 - Aug 2022

My first start-up 🚀 experienceA unique journey inside the FinTech world. The best thing about it? Building and scaling relations with enterprise accounts & partners in the hospitality industry inside the Spanish market.After participating in the business operations side and working on the construction of best practices for the onboarding process funnel & POS integrations, I had the aim of deploying the biggest Enterprise Accounts in the country. Due to showing good results, I was asked to scale Customer Success & Loyalty programs for reaching OKRs company objectives suchs as adoption and GTV.I became an asset for top performers in-house teams, working for multiple projects across the company. Show less

Operations Specialist

• Jan 2022 - Aug 2022

Co-Founder & General Manager

• Oct 2015 - Apr 2021

Growing as an entrepreneur One of the most important achievements in my career was becoming Co-founder of a company inside the hospitality industry. I created 4 brands from scratch, and lead the operation of 9 venues & 50 people. Roadmap, business plans, budget allocation, forecasts, action plans, product development, Mkt & comms strategies, team building, workflows, analysis, pricing, margins, strategic joint ventures, shareholders reports and MUCH MORE, were part of my tasks in growing a successful business. * Budget allocation. * Business plan development. * Action plan development. * Market research. * Benchmarking. * Product development. * Food supply chain structure. * Marketing & communications plan. * Brand awareness construction. * Inbound & outbound marketing strategies * SEO analysis. * Social Media Ads. * Prospecting * Lead generation. * Sales funnels. * Salesforce * Customer success & loyalty programs * Team building & workflows construction. * Kpi’s analysis. * Strategic joint ventures. * Shareholders reports. * B2B F&B advisement. Show less

Project manager

• Dec 2014 - Dec 2015

Creativity is the use of imagination to create something We sorted communication, design & marketing needs. We connected the objectives of our clients with the needs of their users, delivering great 360º experiences & part of my job was managing all teams involved in every project. * Business Plan development. * Action Plan development. * Integral Brand Design. * Brand & Product Launch. * Front end development. * Social Media Ads. * Inbound & outbound strategies. * SEO analysis. * Email marketing campaigns. * POSM development * PR & events. * Account management Show less

Marketing Business Analyst

• Feb 2012 - Dec 2014

Working inside a marketing agency taught me what I needed in the industry. I played an amazing role and had the chance to work closely with all stakeholders involved in many B2C & B2B campaigns (both BTL & ATL), as well as becoming team lead for many huge projects for big brands such as Nespresso or Range Rover. Working closely with big corporations helped me develop many of the analytical skills I still use. The understanding of consumer behaviours has given me tools to trace successful customer journeys. * Team lead * Outbound Marketing campaigns development. * BTL campaigns development. * B2C campaigns design and development(DirectTv, Nespresso, Quilmes). * Product Launch (Nespresso, DirectTv) * Inbound & outbound strategies development. * Customer journey * communication: tofu, mofu, bofu. * CRM marketing tools * Brand identity development. * Brand awareness strategies. * Endomarketing. * Events. * Account management. Show less

Sales Business Analyst

• Apr 2010 - Jan 2012

Strategy + discipline is what this game is made of! Selling SaaS has been one of the biggest challenges in my career. During this period of time I was able to train my abilities in sales funnels & processes. I have executed best practices for successful cycles: Discovery & prospecting , storytellings for accurate playbooks, lead generation and cold calls were part of my daily basis. Doing a good follow - up or closing an inbound deal were my victories. Up - selling products and scaling relations with clients became my power. * Discovery * Prospecting * Pitch * Lead generation * Cold calls * Inbound sales * Follow-up * Closing * Pipeline * CRM * Account management * Up-sells * Events Show less

Trade Marketing

• Feb 2009 - Apr 2010

Into the road Working for a car racing company, travelling around the country, and learning top trade marketing principles & musts in the sports industry? Yes! that was me when I was 18 and used to fly with my creativity (still do it). Like playing a song for fun, I was playing as a trade marketer; brand design, brand playbook construction, brand awareness, brand event activation, point of sales materials development and production, suppliers, ROI/ROAS & more bla bla bla stuff around this incredible experience. Show less