Experience

United Overseas Bank Limited (UOB)
• Vice President

  • Jun 2015 - Present


DBS Bank

• Singapore
• Banking
• 700 & Above Employee

• Vice President

  • Mar 2010 - Aug 2014

   Project: IT Asset Management  Led a team to govern software license management to ensure software license compliance in Singapore and overseas branches  Managed the decommissioning of hardware inventory to recycle the use of software license for servers and desktops so as to reduce costs and eliminate wastage in terms of recycling unused or removing unwanted software licenses  Managed the software license gaps between deployed and procured quantities  Liaised with stakeholders on various resolutions to align software deployment to procurement numbers  Conducted annual wall-to-wall exercises and liaised with stakeholders to resolve gaps  Deployed utility software to scan software residing in desktops and servers  Project: DBS Development Centre (DDC)  Managed the infrastructure and operations of DDC with a team of outsourced vendors from IBM and implemented a framework of data centre governance structure of policies and procedures to ensure high service level and availability to the application developers and users  Automated rack keys management system and reduced turnaround time to access a rack by 60%  Developed, customized and aligned DDC processes to international quality standards and best practices such as BS15000, ITIL  Implemented power metering at each rack row to optimize power consumption  Optimized rack space with server virtualization and consolidated large population of servers from Shenton Way to DDC in Asia Hub  Led projects in the technology refresh of the infra servers, SAN storage and tape library Show less



NCS Group

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Services Manager

  • May 1982 - Sep 2009

  • Implemented a framework of data centre governance structure of DBS policies and procedures to ensure high service level and availability in 2011. • Planned, proposed, purchased and deployed NCS IT Service Management projects located in both Government and commercial infrastructures in 2006. • Deployed ITSM best practices and contributed to NCS becoming the first IT Company to achieve the BS15000 certification in Singapore in 2005. • Launched the first LabourNet project which connected all manpower agencies for electronic submission of employment pass or work permit for the Ministry of Manpower in 2003. • Implemented the first National large scale internet population survey for the Ministry of Trade & Industry in 2000. • Received the NCS Difference Quality award for outstanding contribution in customer satisfaction, work dedication and quality for ED21, 2001. • Received NCB award for special contribution to the Ministry of Education, 1987. Show less