Essam Sayed
Quality Assurance Specialist at Digital Bridges- Claim this Profile
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English مستوى إجادة على المستوى المهني
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Arabic إجادة اللغة الأم أو إجادة تامة
Topline Score
Bio
Credentials
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Become a Business Intelligence Specialist
LinkedIn -
Become a Data Analyst
LinkedIn -
Become a Financial Analyst
LinkedIn -
Machine Learning with Python
Coursera -
Data Visualization with Python
Coursera -
Data Analysis with Python
Coursera -
Databases and SQL for Data Science
Coursera -
Evidence and Data Collection for Problem Solving
University of Leeds -
Python for Data Science and AI
Coursera -
Statistics 101
Cognitive Class -
Data Science Methodology
Coursera -
Finance Fundamentals: Financial Planning and Budgeting
The Open University -
Open Source Tools for Data Science
Coursera -
Open Source tools for Data Science
Coursera -
Python 101 for Data Science
Cognitive Class -
Digital Skills: Artificial Intelligence
Accenture -
Digital Skills: Web Analytics
Accenture -
Internet of Things - IoT
Edraak إدراك -
Introduction to artificial intelligence
Edraak إدراك -
What is Data Science?
Coursera -
Digital analysis
Edraak إدراك -
Data science and machine learning
Edraak إدراك -
Analyzing and Visualizing Data with Microsoft Excel
Microsoft -
Microsoft Excel for the Data Analyst
Next Technology Leaders (NTL) -
Introduction to Data Analysis using Excel
Microsoft -
Data Analyst Track
Udacity
Experience
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Digital Bridges
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Quality Assurance Specialist
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فبراير 2020 - - الحالي
Report results of internal audits to process improvement leads and determine non-conformity to make necessary correctionsEstablish, document and update quality assurance policies and procedures for integratedManagement systemDocument internal audits and other quality assurance activitiesReview the implementation and efficiency of quality and inspection systemsAnalyze data to identify areas for improvement in the quality systemInvestigate customer complaints issues Troubleshoots and resolves operations issuesEvaluate the adequacy of quality assurance standards
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Telecom Egypt
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Egypt
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Telecommunications
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700 & Above Employee
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Team Leader
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فبراير 2019 - فبراير 2020
ascertain what each customer wants or needs Maintain knowledge of current sales and promotions Maintain records related to sales Recommend, select, and help locate or obtain merchandise based on customer needs and desires Answer questions regarding the store and its services, Also support the team by meeting sales, service and process targets. ascertain what each customer wants or needs Maintain knowledge of current sales and promotions Maintain records related to sales Recommend, select, and help locate or obtain merchandise based on customer needs and desires Answer questions regarding the store and its services, Also support the team by meeting sales, service and process targets.
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Fawry Banking and Payment Technology Services
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Egypt
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IT Services and IT Consulting
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100 - 200 Employee
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Customer Service Representative
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ديسمبر 2017 - يناير 2019
Greet customers and ascertain what each customer wants or needs Maintain knowledge of current sales and promotions Maintain records related to sales Recommend, select, and help locate or obtain merchandise based on customer needs and desires Answer questions regarding the store and its services Greet customers and ascertain what each customer wants or needs Maintain knowledge of current sales and promotions Maintain records related to sales Recommend, select, and help locate or obtain merchandise based on customer needs and desires Answer questions regarding the store and its services
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Sales Associate
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أبريل 2017 - أغسطس 2017
Serving Customers on the shop floor.Understand customers needs and assist customers accordingly.Also support the team by meeting sales, service and process targets. Serving Customers on the shop floor.Understand customers needs and assist customers accordingly.Also support the team by meeting sales, service and process targets.
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ETISAL International Group
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Egypt
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service
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ديسمبر 2016 - مارس 2017
Handle customers inquiries Provide customers with accurate information. Handle customers inquiries Provide customers with accurate information.
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Trainee
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يناير 2017 - يناير 2017
The Basics of Photographs Conservation Workshop. The Basics of Photographs Conservation Workshop.
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Trainee
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أكتوبر 2016 - أكتوبر 2016
Training course about Modern scientific methods to detect the falsification of antiquities. Training course about Modern scientific methods to detect the falsification of antiquities.
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Trainee
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سبتمبر 2016 - أكتوبر 2016
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Trainee
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سبتمبر 2016 - سبتمبر 2016
- Training course about Environmental Archaeology in the archaeological documentation. - Training course about Environmental Archaeology in the archaeological documentation.
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Trainee
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سبتمبر 2016 - سبتمبر 2016
Training course about Preservation of Photographic Material. Training course about Preservation of Photographic Material.
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Egyptian Museum
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Germany
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Museums, Historical Sites, and Zoos
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Trainee
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يوليو 2016 - أغسطس 2016
- Training course about Preventive conservation for Monuments. - Training course about Preventive conservation for Monuments.
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KAMS
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Egypt
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Retail
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1 - 100 Employee
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sales
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يوليو 2014 - سبتمبر 2015
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Education
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2012 - 2016
Misr University for Science and Technology
Bachelor's degree, Restoration and Conservation of Monuments
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