Experience

Mubasher.Info معلومات مباشر

• Egypt
• Information Services
• 1 - 100 Employee

• Community Manager

  • Nov 2018 - Present

  Set and implement social media and communication campaigns to align with marketing strategies at GCC. Evaluating industry best practices and implementing them for the benefit of the clients (Generating Leads). Organize and participate in events to build community and boost brand awareness for Mubasher.info. Build relationships with customers, potential customers, industry professionals, and journalists. Coordinate with marketing, PR, and communications teams to ensure brand consistency. Delivering/serving the website client's premium campaigns (Traffic). Supporting our sister companies by generating qualified leads (Investors). Launch & optimize Social media campaigns (Facebook, Twitter, Google Ads, and LinkedIn). Working with the editorial team to develop and enhance the website content and engagement. Monitor the online updates & trends for the editorial team. Worked on Multi Markets (UAE, KSA, Kuwait, Oman, Bahrain, and Qatar) Users. Worked on the Stock Market and Financial Market Audience. Track & monitor Mubasher.info (Arabic, English, and Pulse Portals) traffic day over day. Measuring and reporting on the performance of all digital marketing campaigns. *Achievement: - Mubasher Info GCC traffic increased by 90% with a lower than dedicated budget. - Increased social media GCC ROI 300% and digital marketing lead generation by 200%. Show less



Masrawy

• Egypt
• Online Audio and Video Media
• 1 - 100 Employee

• Community Manager Consultant

  • Nov 2018 - Present

  Creating, managing, and growing the company’s presence through social media platforms strategically relevant online properties. Coordinate with marketing, PR, and communications teams to ensure brand consistency. Set and implement Social media and communication campaigns to align with marketing strategies. Manage and create ONA organization (Masrawy - Yallakora - El Consolto) social media campaigns.Working closely with business and marketing teams to enhance the traffic and the sold Ads, in order to serve and deliver the website premium campaigns. Show less

• Social Media Lead

  • Jul 2013 - Nov 2018

  Leads strategy development and tactical implementation of social media.Stay up to date on social media changes.Manage and create Masrawy’s social media campaigns.Manage social network for Masrawy (Facebook, Twitter and Google+).Devising strategies to drive on-line traffic to the company website.Compile report for management showing results.Monitor, listen and respond to users in a “Social” way.Set up and optimize Masrawy pages within each platform to increase the visibility of Masrawy’s social content.Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. Show less



OTVentures

• Egypt
• Telecommunications
• 1 - 100 Employee

• Social Media Specialist

  • Apr 2011 - Jul 2013

  Set up and optimize Masrawy pages within each platform to increase the visibility of Masrawy’s social content. Moderate all user-generated content in line with the moderation policy for each community. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. Generate, edit, publish and share daily content (original text, images or video) that builds meaningful connections and encourages community members to take action Collaborate with other departments. Show less



MehwartvChannel

• Advertising Services
• 1 - 100 Employee

• Preparation team

  • May 2012 - Oct 2012



LINKonline

• Egypt
• Online Audio and Video Media
• 1 - 100 Employee

• Multimedia Specialist

  • Jun 2010 - Apr 2011



Etisalat UAE

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Callcenter Agent

  • Jan 2010 - Jun 2010

  Handling customers’ requests and guide them to the current offers. Handle customer inquiries both telephonically and by email. Identify and escalate priority issues. Follow up customer calls where necessary. Document all call information according to standard operating procedures. Handling customers’ requests and guide them to the current offers. Handle customer inquiries both telephonically and by email. Identify and escalate priority issues. Follow up customer calls where necessary. Document all call information according to standard operating procedures.