Essam Aqil Al Rafie
Director – Shared Services Department at Dubai Taxi Corporation- Claim this Profile
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Arabic Native or bilingual proficiency
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English Full professional proficiency
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Bio
Credentials
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Accounting Foundations: Managerial Accounting
LinkedInMay, 2021- Nov, 2024 -
Balanced Scorecard and Key Performance Indicators
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Building Resilience as a Leader
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Business Innovation Foundations
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Complete Confidence in Minutes: Weekly
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Driving Workplace Happiness
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Handling Workplace Change as an Employee
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Motivating and Engaging Employees
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Sustainability Strategies
LinkedInNov, 2020- Nov, 2024 -
Financial Modeling Foundations
LinkedInOct, 2020- Nov, 2024 -
Leading in Crisis
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Crisis Communication
LinkedInSep, 2020- Nov, 2024 -
Facilities Management: Social Distancing and PPE
LinkedInSep, 2020- Nov, 2024 -
Leadership Stories: 5-Minute Lessons in Leading People
LinkedInSep, 2020- Nov, 2024 -
Green Building Concepts Foundations
LinkedInAug, 2020- Nov, 2024 -
Building Business Relationships
LinkedInMay, 2020- Nov, 2024 -
Decoding Body Language
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Leading with Emotional Intelligence
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Lean Six Sigma: Define and Measure Tools
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Leading Effectively
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Technical Writing: Reports
LinkedInApr, 2020- Nov, 2024 -
Certificate of “Leading & Manageing Change” - London
GLOMACS TRAINING & CONSULTANCYDec, 2015- Nov, 2024 -
Certificate of “Managing Conflict : Power Through Infuluences.
Meirc Training & ConsultancyOct, 2013- Nov, 2024 -
Certificate of Supervisory skills and the roles of supervisor
Dubai Judicial Institute, Dubai GovernmentJun, 2010- Nov, 2024 -
Certificate of “High Business Performance Team – HBPT” - - England
Cranfield School of ManagementSep, 2014- Nov, 2024 -
General English Course and was awarded as one of the outstanding staff for my achievements
Zayed UniversityFeb, 2007- Nov, 2024 -
Certificate in Talking Presentations Motivators
8ack Motivating the MotivatorsJan, 2007- Nov, 2024 -
Certificate of Attendance at the Corner-Stone successfully attended and completed the training program of achieving selling excellence
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Certificate of completion the PMP Certification Workshop (exam not set)
Sukad FZ-LLCJan, 2006- Nov, 2024 -
Certificate for completion English Course
Latrobe Language Centre – AustraliaDec, 2005- Nov, 2024 -
Certificate in The Elite Performers Series
Sharma Leadership International, Inc.Jan, 2006- Nov, 2024
Experience
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Dubai Taxi Corporation
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United Arab Emirates
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Truck Transportation
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700 & Above Employee
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Director – Shared Services Department
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Nov 2020 - Present
- Direct control & managing the functionality of Finance, IT, Contracts & Procurement, Legal and Human Resources Sections within the Shared Services Department.- Developing a comprehensive strategy and setting action plan that enables the organization to achieve it’s financial and operational strategic goals.- Ensuring preparation of annual budget for the organization in coordination with Finance Section and secure the required financial resources to achieve the annual plans.- Management of books of accounts including balance sheet, cash flow management, liquidity forecasting, foreign exchange management, short term investments, working capital management and handling the organizations bank accounts.- Ensuring preparation of annual workforce plan for the organization in coordination with Human Resources Section and ensure that the plan attracts and appoints highly qualified, competent and performance driven workforce to the organization.- Establishment and control of a robust IT infrastructure, digital initiatives including management of Smart government data.- Contract management including procurement processes, contract renewal, supplier management and establishing mechanism for procuring goods and services based on the organizational objectives.- Ensuring that the organization is protected from all legal aspects including the provisions of legal advices, management of cases by and against Dubai Taxi Corporation.- Developing legal defense strategies, mitigating legal risks and period progression of management.- Designing and implementing a strong organization structure with appropriate job categories and grades supported by adequate workforce with high functional capabilities and competencies.- Performance management by conducting annual reviews of employee reviews against realistic and tangible targets and using electronic mediums and systems to monitor performance and regulate the overall performance of the employees individually. Show less
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Director, Assets Management Department
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Jul 2020 - Nov 2020
- Developing and implementing strategies for seamless vehicle supply & replacement plan to achieve optimal asset management targets.- Overviewing the process flow for vehicle registration process, physical appearance and vehicle modification as per RTA guidelines for taxi operation.- Management of policies and procedures for vehicle recovery amid daily operations of 5500 vehicles spread across various services offered by the organization.- Direct control and overview of the maintenance and accident repair service for the corporation’s fleet of vehicles.- Monitoring of the fuel operations, risk mitigation of assets through insurance including repair of vehicles through external maintenance channels.- Extensive utilization and disposal of organizations’ assets and facilities (owned or rented) for revenue generation.- Overviewing the overall security of the organization and asset facility.- Active involvement in the financial analysis of current and future asset investments and deployment.- Strategic planning and participation in service contract negotiations.- Monitor costing changes and develop analysis thresholds to provide reporting on potential changes to services. Show less
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Director, Bus Transpiration Department
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Feb 2018 - Jun 2020
- Responsible for the Operations of fleet of Yellow School Bus for transportation of school students and White Commercial buses for transportation of staff.- Active involvement in the financial analysis of current and future contracts.- Liaise with Legal to solicit legal inputs on contract terms to ensure the protection of company's interests- Strategic planning and participation in service contract negotiations.- Approving cost analysis of data for preparation financial & technical tender bids.- Execution of RFPs for various procurement requirements of the organization and consolidation of data required to source proposal from suppliers. Show less
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Acting Director, Business Development Department
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Feb 2019 - Aug 2019
- Development of business volumes to generate additional revenue for the organization based on the directives of the senior management.- Negotiating, reviewing and formulation of commercial contracts, agreements and MOUs for DTC Bus Transportation clients, customers and vendors incorporating terms and conditions that are of commercial interest and gain for the organization. - Monitoring pricing tools and profitability models.- Forecasting margins to help the business understand the impact of promotional and seasonal pricing.- Monitor costing changes and develop analysis thresholds to provide reporting on potential changes to services.- Support the sales team on a day to day basis in all B2B transactions with regards to client meetings, relationship management and account handling. Show less
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Regulation & Supervision Bureau - Abu Dhabi Emirate
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United Arab Emirates
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Government Administration
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1 - 100 Employee
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Chairman Office Manager
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Sep 2016 - Jan 2018
- Ensuring smooth running of the Chairman’s office on a day to day basis including managing a team of administrative and support staff. - Functions including but not limited to organizing meetings, managing databases of corporation relationships, corporate booking of transportation and accommodation. - End to end management of company events, conventions and conferences. - Supervising and monitoring the work of administrative staff. - Managing office budgets. - Completing special projects by organizing and coordinating information and requirements; planning, arranging and meeting schedules; monitoring results. Show less
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Abu Dhabi Water & Electricity Authority
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Utilities
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1 - 100 Employee
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Director General Office Manager
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Mar 2015 - Aug 2016
- Guide, lead and maintain the business processes to ensure efficient and effective administrative procedures.- Active involvement in the strategic planning and implementation process with timely review and reporting to executive committee.- Overviewing the implementation of induction program for new employees.- Implementing and maintaining internal procedures and office administrative systems.- Assisting the organization’s HR function by keeping personnel records updated for the senior management team.- Providing historical references by defining procedures for retention, protection, retrieval, transfer and disposal of official records.- Achieving financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions and plans. Show less
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Acting Manager, Communication & Media Department
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Apr 2014 - Feb 2015
- Overview, direct and oversee the creation of informative and interesting press release, press kits, newsletters and related marketing materials.- Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.- Prepare detailed media activity reports.- Plan and manage the design, content, and production of all marketing materials.- Work with different marketing departments to generate new ideas and strategies.- Supervise projects to guarantee all content is publication-ready.- Create communication and marketing strategies for new products, launches, events, and promotions.- Lead the marketing and public relations staff.- Respond to communication-related issues in a timely manner. Show less
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Section Head, General Services Section
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Jul 2012 - Apr 2014
- Plan, direct, coordinate and administer the work of staff engaged in diverse and technical and administrative programs and activities.- Establish and maintain effective working relationships with the public, public officials, other departments and government agencies, boards, commissions and other interested parties.- Interpret and evaluate departmental policy and program practices, define problem areas, plan coordinate and initiate action to implement policy decisions.- Develop and implement short and long range departmental goals and objectives.- Coordinate departmental activities with other departments and agencies.- Prepare requests for proposals, evaluate proposals and negotiate contracts. Show less
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Dubai Media Incorporated
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United Arab Emirates
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Media Production
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700 & Above Employee
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Creative Section Head, Marketing Department
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Apr 2006 - Jul 2012
- Conceiving and implementing concepts, guidelines and strategies in various creative projects and overseeing them to completion - Collaborating with account executives to obtain knowledge of the clients’ requirements - Directing and motivating teams of art directors, illustrators, copywriters etc. to help them use their talents effectively - Lead brainstorming/creative sessions to generate ideas - Write and design unique and well-crafted copy that meet clients’ needs as well as our own - Revise content and presentations, approve/reject ideas, provide feedback to the team - Train and guide subordinates into accomplished professionals - Monitor results of team efforts and propose actions for the future - Achieve growth and hit sales targets by successfully managing the sales team - Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence - Own recruiting, objectives setting, coaching and performance monitoring of sales representatives - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Present sales, revenue and expenses reports and realistic forecasts to the management team - Identify emerging markets and market shifts while being fully aware of new products and competition status Show less
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Education
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2013 - 2015
Higher Colleges of Technology
Master's degree, Business Administration and Management, General -
2001 - 2005
Higher Colleges of Technology
Higher Diploma, Applied Electronics & Computer System
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