Experience

NetWolves

• United States
• Telecommunications
• 1 - 100 Employee

• • Aug 2022 - Present

  - Develops and maintains data pipelines and platforms by building API consumption applications using Python (Flask Framework) and SQL (MS SQL Server, PostgreSQL).- Develops data pipeline and data warehouse solutions for cybersecurity/information security platforms in Python and PostgreSQL.- Develops and maintains cyber security business intelligence reporting in Python, PostgreSQL, and PowerBI.- Develops and maintains revenue operations reporting in Python, T-SQL, and PowerBI.- Develops and maintains sales operations reporting in Python and PowerBI.- Works with Management and Executive staff to establish KPIs and balanced scorecards. - Develops machine learning models for predictive analytics using Python (regression analysis, ARIMA/SARIMA, classification, XGBoost).- Elicits requirements for business intelligence and data engineering projects. - Produces requirements documentation, product roadmaps, lifecycle development documentation, epics, and user stories.- Maintains issue backlog and epic roadmaps in Jira.- Creates data visualizations, dashboards, and reports in PowerBI for management and executive staff. Show less

• • Jun 2022 - Aug 2022

  - Developed and maintained quarterly sales reporting in PowerBI.- Maintained Sales Operations Analytics.- Built reports for wholesale and channel partners. - Created presentations for executive staff.

• • Apr 2021 - Jun 2022

  - Provided leadership, guidance, and mentorship to a department of quote analysts, contract analysts, and business analysts.- Created predictive models and analytical models for opportunity/lead tracking, tickets, sales forecasting, sales velocity, win probability, and sales reporting in Python, Excel, CRM, and PowerBI.- Created analytical models for operational performance matrices for the proposal development and contract management organizations.- Oversaw continual process improvements reducing turnaround time and errors.- Provided project oversight for system transitions department wide.- Automated monthly and quarterly sales reporting for executive leadership using CRM tools, Python, and PowerBI.- Strategized and delivered upon complex pricing models fueling organic revenue and margin growth.- Provided sales enablement through CRM oversight, automation of repetitive tasks, and establishing/promoting a winning culture.- Used data to drive decision making, increasing operational effectiveness. Show less



FIS

• United States
• Information Technology & Services
• 700 & Above Employee

• Project Manager

  • Apr 2020 - Apr 2021

  - Created project plans, timelines, risk assessments, internal and external kick-off presentations. - Worked alongside global teams of technology, call center, learning & development, HR, change management, and leadership teams. - Led the project of migrating all call center systems from Microsoft Server environments to new Citrix Environments with minimal interruption. - Implemented application support and call centers within Payments, Banking, and Retirement Services lines of businesses for Fortune 500 financial and banking services institutions. - Worked with clients to gather requirements for IVR/VRU setup. - Worked with clients and telecommunications to create toll free numbers. - Supported implementation for tokenization (Mobile Wallets), pre-paid debit, and lost/stolen support. Show less



NetWolves

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Analyst

  • Aug 2017 - Apr 2020

  - Developed competitive pricing models for new and existing products. - Researched markets rates and trends for radiology SaaS and on-prem (PACS, RIS, VNA) and telecom services (broadband, DIA, wireless, VSAT, etc). - Using CRM and 3rd party application data, created a formal process for monthly, quarterly, and annual reporting tracking sales and costs broken down by representatives, vendors, and products. - Researched and on-boarded several new vendors for product diversity in data backup, cloud PACS, and breast imaging modules. - Designed both standalone and full turn-key solutions for customers and reviewed the solutions via proposals with the customers to help them understand the enhanced value of the workflow improvements. - Created policy and procedures manual and training documents for new analysts. - Worked with a variety of PACS, RIS, hardware, and 3rd party software vendors to package solutions that align with the client's current systems, ensuring HL7 interfacing and/or integration was possible. Show less



A-C-T Environmental & Infrastructure, Inc.

• United States
• Environmental Services
• 1 - 100 Employee

• Special Projects Coordinator

  • Jan 2016 - Jul 2017

  - Worked with multiple teams to gather requirements for new customer portal and spill tracking application. - Led the design and development of company’s emergency response application: SpillTracc using PHP, JavaScript, Angular, SQL. - Led the design and development company’s intranet for increased communication between departments. - Managed small to medium sized technical service and compliance projects (2-8 member teams) - Developed reporting functions for Director of Compliance to enhance monitoring of waste streams. - Submitted local and state reports to maintain company certification and licensing. Show less



Environmental & Safety Partners of America

• Indianapolis, Indiana, United States

• Data Analyst

  • Jan 2014 - Jan 2016

  - Created MySQL database for storage of proprietary data related to non-hazardous and hazardous waste. - Built tracking queries for manifest data using SQL. - Built reporting templates and dashboard widgets for company's online training portal. - Analyzed data in SQL and Excel. - Gathered requirements from customers to architect processes for their waste streams. - Managed Projects related to hazardous and non hazardous waste workflow and management. - Analyzed waste data for compliance of RCRA regulations on a state and federal level. Show less