Experience

IFDS FINANCIAL SERVICES LIMITED

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Custmer Service Coordinator

  • Aug 2013 - Present



Learning Enrichment Foundation

• Accounts Clerk

  • Jun 2009 - Feb 2011

  Served as first point of contact for students, faculty and staff visiting the administrative officeHighly skilled using meridian multi-line telephone system Managed both accounts receivable and accounts payable effectivelyExtensive hands-on experience in billing and collection activitiesAssisted with month-end reconciliations such as general ledger, bank statement and corporate credit cards Served as first point of contact for students, faculty and staff visiting the administrative officeHighly skilled using meridian multi-line telephone system Managed both accounts receivable and accounts payable effectivelyExtensive hands-on experience in billing and collection activitiesAssisted with month-end reconciliations such as general ledger, bank statement and corporate credit cards



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Customer Support Supervisor

  • Jul 1998 - Jan 2008

  Provided administrative support to team of 10 front desk personnel and 8 banking officersExtensive knowledge in the collection of all financial lending productsIn-depth knowledge of processing loans, mortgages, credit cards, and investment documentation and disbursing proceedsCollaborate with loan and credit departments to review and analyze credit worthiness andcredit reportsReview negative transactions, assess fees, claim bad debts and close delinquent accountsDevelop and monitor financial department policies and procedures