Esma Dukaj, MBA

Human Resources Assistant at Plastic Express, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Roselle Park, New Jersey, United States, JE
Languages
  • Albanian Native or bilingual proficiency

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Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Human Resources Assistant
      • Jun 2023 - Present

      •Recruitment and Staffing: create job posts, resume screening and applicant tracking, conduct interviews and reference checks, extend job offers while negotiating employment terms. •Onboarding and Orientation: Conduct new employee orientations, handle paperwork and documentation for new hires through ADP TotalSource, I-9 verification, ensure employees have proper portal access. •Performance Management: Provide feedback and coaching to employees, manage employee improvement plans, track… Show more •Recruitment and Staffing: create job posts, resume screening and applicant tracking, conduct interviews and reference checks, extend job offers while negotiating employment terms. •Onboarding and Orientation: Conduct new employee orientations, handle paperwork and documentation for new hires through ADP TotalSource, I-9 verification, ensure employees have proper portal access. •Performance Management: Provide feedback and coaching to employees, manage employee improvement plans, track and administer employee bonuses and rewards, monitor employee attendance through Payclock and adjust any errors for payroll purposes. •Employee Relations: Mediate and resolve employee disputes, promote positive workplace culture and employee engagement, ensuring workplace safety, maintain employee files. •Employee Offboarding: Managing terminations, conduct exit interviews, complete necessary documentation and separation notices •Compliance, Policies, and Benefits: assist in updating Employee Handbook and procedures, update dress code policy, create benefits catalog, ensure compliance with New Jersey labor laws and regulations, verify I-9 documentation, coordinate employee benefit programs including but not limited to health insurance, long term disability insurance, life insurance, COBRA, FMLA, and other programs. Show less •Recruitment and Staffing: create job posts, resume screening and applicant tracking, conduct interviews and reference checks, extend job offers while negotiating employment terms. •Onboarding and Orientation: Conduct new employee orientations, handle paperwork and documentation for new hires through ADP TotalSource, I-9 verification, ensure employees have proper portal access. •Performance Management: Provide feedback and coaching to employees, manage employee improvement plans, track… Show more •Recruitment and Staffing: create job posts, resume screening and applicant tracking, conduct interviews and reference checks, extend job offers while negotiating employment terms. •Onboarding and Orientation: Conduct new employee orientations, handle paperwork and documentation for new hires through ADP TotalSource, I-9 verification, ensure employees have proper portal access. •Performance Management: Provide feedback and coaching to employees, manage employee improvement plans, track and administer employee bonuses and rewards, monitor employee attendance through Payclock and adjust any errors for payroll purposes. •Employee Relations: Mediate and resolve employee disputes, promote positive workplace culture and employee engagement, ensuring workplace safety, maintain employee files. •Employee Offboarding: Managing terminations, conduct exit interviews, complete necessary documentation and separation notices •Compliance, Policies, and Benefits: assist in updating Employee Handbook and procedures, update dress code policy, create benefits catalog, ensure compliance with New Jersey labor laws and regulations, verify I-9 documentation, coordinate employee benefit programs including but not limited to health insurance, long term disability insurance, life insurance, COBRA, FMLA, and other programs. Show less

  • Self-employed
    • Short Hills NJ
    • Personal Assistant to the President of OFC Wealth Management
      • Aug 2018 - Present

      • Attend to CFP's needs by managing complex calendars, facilitate communication and logistics • Able to handle client service requests, schedule and confirm appointments • Event planning • Supported CFP by managing budgets, scheduling appointments, and organizing itinerary. • Responsible for care of three children ages ten, thirteen, and fifteen. • Create meaningful activities to facilitate social, emotional, and intellectual growth. • Spark creativity and imagination by… Show more • Attend to CFP's needs by managing complex calendars, facilitate communication and logistics • Able to handle client service requests, schedule and confirm appointments • Event planning • Supported CFP by managing budgets, scheduling appointments, and organizing itinerary. • Responsible for care of three children ages ten, thirteen, and fifteen. • Create meaningful activities to facilitate social, emotional, and intellectual growth. • Spark creativity and imagination by helping children discover new things each day. • Ability to guide, correct children and promote good behaviors by using positive reinforcement. • Observe and monitor play activities and ensure completion of homework and chores. • Supervises children while parents were absent due to business trips, vacations, and weekend getaways. Show less • Attend to CFP's needs by managing complex calendars, facilitate communication and logistics • Able to handle client service requests, schedule and confirm appointments • Event planning • Supported CFP by managing budgets, scheduling appointments, and organizing itinerary. • Responsible for care of three children ages ten, thirteen, and fifteen. • Create meaningful activities to facilitate social, emotional, and intellectual growth. • Spark creativity and imagination by… Show more • Attend to CFP's needs by managing complex calendars, facilitate communication and logistics • Able to handle client service requests, schedule and confirm appointments • Event planning • Supported CFP by managing budgets, scheduling appointments, and organizing itinerary. • Responsible for care of three children ages ten, thirteen, and fifteen. • Create meaningful activities to facilitate social, emotional, and intellectual growth. • Spark creativity and imagination by helping children discover new things each day. • Ability to guide, correct children and promote good behaviors by using positive reinforcement. • Observe and monitor play activities and ensure completion of homework and chores. • Supervises children while parents were absent due to business trips, vacations, and weekend getaways. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive/ Human Resources
      • 2020 - 2021

      • Coordinated employee training programs to improve productivity and performance • Delivered friendly assistance with new hires throughout interviewing and hiring process • Set up orientations and initial training for new employees • Able to manage, train, and lead small teams for future development of their own teams • Executed successful sales strategies to convert leads into customers • Averaged 10-15 new customers per week • Created and executed account strategies to… Show more • Coordinated employee training programs to improve productivity and performance • Delivered friendly assistance with new hires throughout interviewing and hiring process • Set up orientations and initial training for new employees • Able to manage, train, and lead small teams for future development of their own teams • Executed successful sales strategies to convert leads into customers • Averaged 10-15 new customers per week • Created and executed account strategies to translate organizational goals into client activities • Serviced accounts and proposed new products and services to maximize revenue • Built and strengthened relationships with new and existing accounts to drive revenue growth Show less • Coordinated employee training programs to improve productivity and performance • Delivered friendly assistance with new hires throughout interviewing and hiring process • Set up orientations and initial training for new employees • Able to manage, train, and lead small teams for future development of their own teams • Executed successful sales strategies to convert leads into customers • Averaged 10-15 new customers per week • Created and executed account strategies to… Show more • Coordinated employee training programs to improve productivity and performance • Delivered friendly assistance with new hires throughout interviewing and hiring process • Set up orientations and initial training for new employees • Able to manage, train, and lead small teams for future development of their own teams • Executed successful sales strategies to convert leads into customers • Averaged 10-15 new customers per week • Created and executed account strategies to translate organizational goals into client activities • Serviced accounts and proposed new products and services to maximize revenue • Built and strengthened relationships with new and existing accounts to drive revenue growth Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Financial Planner Associate
      • Oct 2019 - Dec 2020

      • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference • Supported organizational account management duties under direct supervision • Drafted reports on stock and bond health for periodic client communications • Attend Investment Committee meetings and transcribe notes into formal documents • Create a master portfolio using Excel to classify and track different categories of vendors • Ability to research and gain extensive knowledge of… Show more • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference • Supported organizational account management duties under direct supervision • Drafted reports on stock and bond health for periodic client communications • Attend Investment Committee meetings and transcribe notes into formal documents • Create a master portfolio using Excel to classify and track different categories of vendors • Ability to research and gain extensive knowledge of markets, stocks, bonds, maturities, ETFs, and other financial properties • Input data and gather information at direction of CIO in preparation for client/prospect meetings Show less • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference • Supported organizational account management duties under direct supervision • Drafted reports on stock and bond health for periodic client communications • Attend Investment Committee meetings and transcribe notes into formal documents • Create a master portfolio using Excel to classify and track different categories of vendors • Ability to research and gain extensive knowledge of… Show more • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference • Supported organizational account management duties under direct supervision • Drafted reports on stock and bond health for periodic client communications • Attend Investment Committee meetings and transcribe notes into formal documents • Create a master portfolio using Excel to classify and track different categories of vendors • Ability to research and gain extensive knowledge of markets, stocks, bonds, maturities, ETFs, and other financial properties • Input data and gather information at direction of CIO in preparation for client/prospect meetings Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Barista Trainer
      • Oct 2015 - Dec 2016

      • Trained over 5 employees to create better understanding of workplace responsibilities • Led in new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed • Used a variety of assessment tools and strategies to improve instruction methods • Knowledge in Starbucks inventory systems, cash controller responsibilities, and training manual • Increased new reward member registration by 20% • Contributed to increasing… Show more • Trained over 5 employees to create better understanding of workplace responsibilities • Led in new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed • Used a variety of assessment tools and strategies to improve instruction methods • Knowledge in Starbucks inventory systems, cash controller responsibilities, and training manual • Increased new reward member registration by 20% • Contributed to increasing coffee sales by 15% which benchmarked higher than other store locations in the county • Able to multi-task and maintain a calm and professional demeanor during periods of high-volume to keep store operating to standards while connecting with customers • Responsible for health & safety standards, standards for speed, quality, and consistency with a high level of customer service and guest relations Show less • Trained over 5 employees to create better understanding of workplace responsibilities • Led in new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed • Used a variety of assessment tools and strategies to improve instruction methods • Knowledge in Starbucks inventory systems, cash controller responsibilities, and training manual • Increased new reward member registration by 20% • Contributed to increasing… Show more • Trained over 5 employees to create better understanding of workplace responsibilities • Led in new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed • Used a variety of assessment tools and strategies to improve instruction methods • Knowledge in Starbucks inventory systems, cash controller responsibilities, and training manual • Increased new reward member registration by 20% • Contributed to increasing coffee sales by 15% which benchmarked higher than other store locations in the county • Able to multi-task and maintain a calm and professional demeanor during periods of high-volume to keep store operating to standards while connecting with customers • Responsible for health & safety standards, standards for speed, quality, and consistency with a high level of customer service and guest relations Show less

Education

  • Montclair State University
    Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
    2021 - 2023
  • Montclair State University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2018 - 2020

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