Experience

Alimentiv

• Canada
• Pharmaceutical Manufacturing
• 300 - 400 Employee

• Sr. Logistics Coordinator

  • Feb 2022 - Present

  Responsible for filling, testing, assembly, and delivery of project clinical site video capture kits and tools, the return, decommissioning, and/or destruction of all or part of used kits at project completion in a manner that meets company and regulatory standards for accuracy, safety, security, quality, and productivity. Act as a Subject Matter Expert providing expertise to stakeholders in the areas of staging, shipping, and return of equipment. Under the direction of Manager… Show more Responsible for filling, testing, assembly, and delivery of project clinical site video capture kits and tools, the return, decommissioning, and/or destruction of all or part of used kits at project completion in a manner that meets company and regulatory standards for accuracy, safety, security, quality, and productivity. Act as a Subject Matter Expert providing expertise to stakeholders in the areas of staging, shipping, and return of equipment. Under the direction of Manager, Logistics, and partnering with the Team Lead, Logistics, and the Senior Technical Assembler, contribute to logistics process development and improvement. Provide peer training, mentoring, and coaching to ensure the delivery of high-quality, timely services to sponsor sites and project team members. Act as the first escalation point for the resolution of customer service issues involving external and internal customers.

• Logistics Coordinator

  • Jun 2019 - Feb 2022

  • Responsible for filling, testing, assembly and delivery of project clinical site video capture kits and tools. •The return, decommissioning and/ or destruction of all part of used kits at project complication in manner that meets company and regulatory for accuracy, safety, quality and productivity. •To obtain and maintain site shipping instructions, and as part of quality assurance process ensure orders are complete.

• Administrative Generalist

  • Jan 2019 - Jun 2019

  • provide administrative support to the assigned department and supervisor to facilitate efficient and effective operations within the business unit and between other business units. • Responsible for the day to day management of paper and electronic documents including preparation, data entry, review, tracking, scanning, filing and documents/file maintenance and retrieval. • preparing boxes for storage at command services for multiple years



Karazon Beauty Center

• Jeddah, Saudi Arabia

• Operation Manager

  • Aug 2004 - Apr 2007

  • Ensured that the day-to-day operations of a business ran smoothly and efficiently • Guaranteed that project milestones are met in a timely and cost effective manner • Complied to Health and Safety Regulations and ensured a safe working environment • Motivated employees by setting up a reward system to recognize accomplishments • Expanded new branches by seizing opportunities and hiring new staff • Developed annual budgets and reported on performance against proposed… Show more • Ensured that the day-to-day operations of a business ran smoothly and efficiently • Guaranteed that project milestones are met in a timely and cost effective manner • Complied to Health and Safety Regulations and ensured a safe working environment • Motivated employees by setting up a reward system to recognize accomplishments • Expanded new branches by seizing opportunities and hiring new staff • Developed annual budgets and reported on performance against proposed budget • Exponentially grew company market share by 25% in one year • Increased productivity by 25% while simultaneously reducing expenses by 12% Show less • Ensured that the day-to-day operations of a business ran smoothly and efficiently • Guaranteed that project milestones are met in a timely and cost effective manner • Complied to Health and Safety Regulations and ensured a safe working environment • Motivated employees by setting up a reward system to recognize accomplishments • Expanded new branches by seizing opportunities and hiring new staff • Developed annual budgets and reported on performance against proposed… Show more • Ensured that the day-to-day operations of a business ran smoothly and efficiently • Guaranteed that project milestones are met in a timely and cost effective manner • Complied to Health and Safety Regulations and ensured a safe working environment • Motivated employees by setting up a reward system to recognize accomplishments • Expanded new branches by seizing opportunities and hiring new staff • Developed annual budgets and reported on performance against proposed budget • Exponentially grew company market share by 25% in one year • Increased productivity by 25% while simultaneously reducing expenses by 12% Show less



Al Kaaki Co

• Jeddah, Saudi Arabia

• Sales Supervisor

  • Jun 2003 - Aug 2004

  • Managed branch operations, prepared strategic plans and maintained strategic customer relations • Prepared sales proposals, estimated prices, projected credit terms, warranties and delivery dates • Consulted with clients to resolve problems after sales and provided ongoing customer support • Attained First Place Award for the Best Salesperson in the Western Region • Managed branch operations, prepared strategic plans and maintained strategic customer relations • Prepared sales proposals, estimated prices, projected credit terms, warranties and delivery dates • Consulted with clients to resolve problems after sales and provided ongoing customer support • Attained First Place Award for the Best Salesperson in the Western Region



Al Moqainah Spa

• Jeddah, Saudi Arabia

• Customer Service Representative

  • Aug 2000 - Jun 2003

  • Promptly responded to general inquiries from members, staff and clients in a timely manner • Developed requested policy and prompted account changes based on customer feedback • Consulted with customer on a daily basis to evaluate needs and determine best options • Promoted upgraded services and offered additional service packages and options • Consistently strived to improve customer satisfaction through expert resolution of conflicts • Promptly responded to general inquiries from members, staff and clients in a timely manner • Developed requested policy and prompted account changes based on customer feedback • Consulted with customer on a daily basis to evaluate needs and determine best options • Promoted upgraded services and offered additional service packages and options • Consistently strived to improve customer satisfaction through expert resolution of conflicts



Naomi Co.

• Jeddah, Saudi Arabia

• Sales Supervisor

  • Jun 1999 - Aug 2000

  • Supervised daily activities of assigned sales territories to meet and exceed yearly sub team goals. • Recruited, hired and trained new inside sales representatives • Assisted sales representatives in implementing and developing long term and daily territory plans • Ensured that all the inside sales representative achieve the knowledge of product as required • Identified coaching and training needs and took necessary steps to accomplish desired results • Prepared all reports… Show more • Supervised daily activities of assigned sales territories to meet and exceed yearly sub team goals. • Recruited, hired and trained new inside sales representatives • Assisted sales representatives in implementing and developing long term and daily territory plans • Ensured that all the inside sales representative achieve the knowledge of product as required • Identified coaching and training needs and took necessary steps to accomplish desired results • Prepared all reports related to sales, marketing feedback and team territory management activities • Analyzed and interpreted team sales data to enhance and forecast sales representative productivity • Supervised and trained interns and temporary staff to ensure adequate business operations • Maintained expert knowledge of all technical content and product delivery systems • Managed and assigned in the development of team travel expense budgets and reports • Preformed additional tasks and participated in special projects as assigned by team management Show less • Supervised daily activities of assigned sales territories to meet and exceed yearly sub team goals. • Recruited, hired and trained new inside sales representatives • Assisted sales representatives in implementing and developing long term and daily territory plans • Ensured that all the inside sales representative achieve the knowledge of product as required • Identified coaching and training needs and took necessary steps to accomplish desired results • Prepared all reports… Show more • Supervised daily activities of assigned sales territories to meet and exceed yearly sub team goals. • Recruited, hired and trained new inside sales representatives • Assisted sales representatives in implementing and developing long term and daily territory plans • Ensured that all the inside sales representative achieve the knowledge of product as required • Identified coaching and training needs and took necessary steps to accomplish desired results • Prepared all reports related to sales, marketing feedback and team territory management activities • Analyzed and interpreted team sales data to enhance and forecast sales representative productivity • Supervised and trained interns and temporary staff to ensure adequate business operations • Maintained expert knowledge of all technical content and product delivery systems • Managed and assigned in the development of team travel expense budgets and reports • Preformed additional tasks and participated in special projects as assigned by team management Show less