Eslam Hossam
E-commerce Product Category Manager (Mobiles) at RayaShop.com- Claim this Profile
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Bio
Experience
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RayaShop.com
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Egypt
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Technology, Information and Internet
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1 - 100 Employee
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E-commerce Product Category Manager (Mobiles)
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Jun 2022 - Present
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Category Manager
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Jul 2022 - Feb 2023
• Analyze data or insights to determine industry and consumer trends.• Devise long-term development strategies for product categories.• Develop exit strategies for unsuccessful products.• Foster trust relationships with vendors to achieve better pricing and quality of services. • Place appropriate orders to ensure product availability that meets consumer demands.• Determine the positioning of a product category to maximize visibility. • Liaise with marketing teams to determine competitive pricing and promotional activities of a product category.• Collaborate with buyers and merchandisers to expand product categories.• Forecasts for product demand to ensure the sustainability of inventory.• Assume responsibility of budget development and revenue for category• Manage All Market Place Sellers & Seller support team. • Develop and implement category strategy to achieve revenue and profitability goal • Collaborate across functions to drive business goals (including Marketing, Sales, Business Development and Operations)• Run daily/weekly/monthly reports related to sales and inventory Show less
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E-commerce Category Manager (TV & TV Accessories)
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Jun 2022 - Jan 2023
• Analyze data or insights to determine industry and consumer trends.• Devise long-term development strategies for product categories.• Develop exit strategies for unsuccessful products.• Foster trust relationships with vendors to achieve better pricing and quality of services. • Place appropriate orders to ensure product availability that meets consumer demands.• Determine the positioning of a product category to maximize visibility. • Liaise with marketing teams to determine competitive pricing and promotional activities of a product category.• Collaborate with buyers and merchandisers to expand product categories.• Forecasts for product demand to ensure the sustainability of inventory.• Assume responsibility of budget development and revenue for category• Manage All Market Place Sellers & Seller support team. • Develop and implement category strategy to achieve revenue and profitability goal • Collaborate across functions to drive business goals (including Marketing, Sales, Business Development and Operations)• Run daily/weekly/monthly reports related to sales and inventory Show less
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E-commerce Category Manager (TV & Small Home Appliances) at Raya Shop
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Jan 2020 - May 2022
• Analyze data or insights to determine industry and consumer trends.• Devise long-term development strategies for product categories.• Develop exit strategies for unsuccessful products.• Foster trust relationships with vendors to achieve better pricing and quality of services. • Place appropriate orders to ensure product availability that meets consumer demands.• Determine the positioning of a product category to maximize visibility. • Liaise with marketing teams to determine competitive pricing and promotional activities of a product category.• Collaborate with buyers and merchandisers to expand product categories.• Forecasts for product demand to ensure the sustainability of inventory.• Assume responsibility of budget development and revenue for category• Manage All Market Place Sellers & Seller support team. • Develop and implement category strategy to achieve revenue and profitability goal • Collaborate across functions to drive business goals (including Marketing, Sales, Business Development and Operations)• Run daily/weekly/monthly reports related to sales and inventory Show less
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Seller Support Manager at Raya Shop
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Feb 2019 - Jan 2020
• Manages performance and behavior of 20 Associates through effective 1:1 meetings, coaching, and mentor ship.• Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed.• Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement.• Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Vendor experience.• Partners with workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.• Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management.• Conducts Vendors interaction audits and provide coaching to improve performance.Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.• Liaise with other departments such as Purchase Order Management and Account Management as required to resolve Vendor’s issues and questions Show less
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Radio Talaat
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Qesm El Maadi, Cairo, Egypt
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Online Account Manager at Radio Talaat 2000
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Apr 2017 - Jan 2019
• Managing company selling products on marketplaces accounts. • Developing good deals with marketplaces to achieve the maximum revenue for the company through negotiating all sales-driving initiatives • Generate periodically reports regarding marketplaces sales. • Create and execute a business strategy that aggressively grows sales, meeting, or exceeding financial objectives for our Company. • Deliver brand share and drive sales objectives through promotional planning • Works with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy on the marketplaces and redemption programs • Organizational goals and implications are factored into eCommerce sales strategies. • Communication and execution of a strategic sales plan for each account. • Analysis of sales data to identify and understand market trends and purchasing behaviors. • Set and track sales account targets, aligned with company objectives • Monitor sales metrics (e.g. quarterly sales results and annual forecasts) • Suggest actions to improve sales performance and identify opportunities for growth job requirements Show less
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Sales Manager
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Mar 2016 - Apr 2017
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Radio talaat
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Cairo, Egypt
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Senior Sales
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Feb 2014 - Feb 2016
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Mobile me
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Cairo, Egypt
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Sales Specialist
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Feb 2011 - Dec 2011
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Education
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New Cairo Academy
Bachelor's degree