IT Manager

• May 2016 - Present

• Managing IT department • Managing 4 Servers (HMS) Payroll and personal) (PMS) (Domains) (PBX)• Managing Cisco firewall • Installing and managing IP security cam any brand • Managing & Supporting Windows 2008/ 2012 Environment contain of: • Active Directory 2012 Domain.• SQL Server 2008 Standard Edition.• Managing google app for work • File and Print Server.• Symantec Backup Exec 2010 on tape backup library.• Antivirus Server Kaspersky endpoint security 10.• Managing TCP/IP Subnet & Telecommunications.• All WIFI concoction installation ((Aruba - Cisco - 4ipnet - Nano station M2 M5)• Managing and supporting Network Infrastructure (Switches Cisco, 3Com & Cabling).• Managing IT asset management, supplier’s contracts and standardization for client computers.• Responsible for system backup strategy and run in regular manner according to standard & IT • On-site & remote administration support and help assistance •. installing of attending system of employees • hardware and software and interfaced with fox our solution hr and payroll system• Troubleshoot system, network problems, diagnose and solve hardware/software faults• Domino Mail Server administration (create new user, rectify users, compact NSF databases, replication of mailboxes, and account relocation among affiliates)• Install, configure and update new and existing Windows (Server or Client operating system) using supporting Microsoft products /technologies and related third party applications.• Set up intranets or network systems within a company and configure routers and servers• Manage the specification, purchase and installation of all new computer hardware and software for the network. • Administrate backup process via TSM and ensure the stability of automatic daily backup on tape library device• Develop and maintain a process for ensuring system integrity and security from unauthorized users as well as virus contamination.

IT Specialist

• Feb 2016 - May 2016

Assist in desktop & system troubleshooting and coordinate desktop equipment and software maintenance activities . monitoring all hardware and software to ensure that they are remain in accordance with greed level of service . installing and configuration of desktop and laptop and servers . repairing and replacement of hardware of the desktop and laptop and servers . re installing of the hardware and software of laptop and servers . system troubleshooting and software activities . purchase of all hardware and software for new hotels installation . monitoring daily backup image of comsys software assets system . monthly backup for all laptop and desktop located on construction sites . maintenance all printers and multi function printer and copiersERP System Administrator.SQL System Administrator.Troubleshooting CCTV System.

IT Support Specialist

• Feb 2016 - Jan 2017

IT Specialist

• Jan 2016 - Mar 2016

IT Specialist

• Aug 2014 - Jan 2016

Able to diagnose, repair and test computers and Laptops problems as they arise. Created Groups; categories by (job titles positions) for the company on local network, for supporting the employees as quick as possible. Converted from wired-network to wireless for all devices. Link the 2 branches together via WIFI by switches, changing the switches IP to be same as router. Manage Email host for checking the storage status, as I must to erase old emails for employees, and making sure there is enough space for the owner, and the directors. In addition of making backup on my computer. Follow-up with the employees monthly to check everything going good. Supporting via phones 24/7 per week. At the emergency, I visit the employees for solving their issues. Filling Laser Jet, Ink cartridges for all printers’ devices. Microsoft Office including Outlook. Install, Configure and support Win XP, Win Vista, Win 7. Installing accounting programs. Support software & hard ware & maintenance for PCS. Installation & Repairs Mac OS.

Project Manager / IT

• May 2012 - Jan 2016

Project Manager : Responsibility for Content management of the “www.wasael.org” project, and Feqh Project. Created Work-Plan, & CEO-Plan with MS Project. Leading and supporting the team-work to get the best result. Recognize and solve problems quickly. Fast-Learn new software to develop my skills as well as my organisation. Good listener to client for making the project as their way. Enjoying my work-time at any time of day. IT Specialist : Solving issues that can faces my team-work. Troubleshooting either software or hardware, and find the problems to fix it. Troubleshoot the network for solving Microsoft Office including Outlook Install, Configure and support Win XP, Win Vista, Win 7 Installing accounting programs Support software & hard ware & maintenance for PCS Installation & Repairs Mac OS