Experience

Amy Gillett Foundation

• Australia
• Public Safety
• 1 - 100 Employee

• Admin Officer

  • Sep 2023 - Present

  Melbourne, Victoria, Australia 1. Implementation of New CRM & Records Management System: • Collaborating with the Executive Assistant and Head of Operations to successfully introduce a new CRM and records management system. • Liaising with an external technical team to ensure proper data format for imports, ensuring data accuracy and consistency. • Consolidating data from multiple storage sources, streamlining data accessibility and retrieval. • Studying source data storage architecture for ongoing maintenance… Show more 1. Implementation of New CRM & Records Management System: • Collaborating with the Executive Assistant and Head of Operations to successfully introduce a new CRM and records management system. • Liaising with an external technical team to ensure proper data format for imports, ensuring data accuracy and consistency. • Consolidating data from multiple storage sources, streamlining data accessibility and retrieval. • Studying source data storage architecture for ongoing maintenance, enhancing system efficiency and sustainability. 2. IT Migration Project to Microsoft 365 and SharePoint: • Leading a comprehensive IT migration project to Microsoft 365 and SharePoint, ensuring a seamless transition. • Conducting an inventory of Dropbox data to guarantee a complete and error-free migration. • Assisting the Head of Operations in planning and structuring information architecture, optimising data organisation and accessibility. • Maintaining migration permissions and security, safeguarding data integrity and privacy. • Serving as the primary point of contact between staff and the IT team, resolving issues promptly and efficiently. • Recording technical issues and generating how-to guides for solutions, empowering users to troubleshoot common problems independently. 3. Supporting AGF programs and events: • Orchestrating the logistics of raffle draws, ensuring all necessary equipment and procedures are in place for a fair and transparent process. • Collaborating with a scrutinier to guarantee the integrity of the raffle draw. 4. Coordinating Team Meetings: • Efficiently coordinating monthly and weekly team meetings, fostering effective communication and collaboration within the organisation. 5. Reconciliation of AGF Credit Card Statements: • Reconciling AGF credit card statements with precision and submitting invoices to the Finance department, maintaining financial accuracy and accountability. Show less



Flinders University

• Australia
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Mar 2023 - Aug 2023

  Adelaide, South Australia, Australia I provided a wide range of high-quality administrative support under general direction, to the International Centre for Point-of-Care Testing (ICPOCT). Key Contributions: 1. High-Level Administrative Assistance: Provided comprehensive administrative assistance to the academic, professional, and research staff, ensuring streamlined operations and effective collaboration across the centre. 2. Enquiry Response and Troubleshooting: Effectively addressed routine inquiries related to the… Show more I provided a wide range of high-quality administrative support under general direction, to the International Centre for Point-of-Care Testing (ICPOCT). Key Contributions: 1. High-Level Administrative Assistance: Provided comprehensive administrative assistance to the academic, professional, and research staff, ensuring streamlined operations and effective collaboration across the centre. 2. Enquiry Response and Troubleshooting: Effectively addressed routine inquiries related to the POCT program and POCT research. Troubleshot administrative matters, contributing to the resolution of program-related issues. 3. Document Preparation and Distribution: Assisted in the preparation, formatting, and distribution of critical documents and resources, encompassing website pages, newsletters, posters, reports, training materials, correspondence, agendas, and meeting minutes. 4. Event Coordination: Orchestrated the QAAMS 2023 Workshop and meetings, by handling logistical arrangements, scheduling, and coordination, ensuring successful event execution. 5. Accounts Administration Support: Assisted in the administration of the centre's accounts, managing purchasing and accounts payable processes, optimising financial workflows and contributing to fiscal responsibility. As well as raising purchase orders and invoices. 6. Reception and Communication Management: Provided effective reception support by managing incoming and outgoing communications, fostering efficient communication channels, and coordinating meetings as necessary. 7. Travel Arrangements: Supported the organisation of travel arrangements for both centre staff and Indigenous Leaders, facilitating seamless travel logistics and contributing to the centre's collaborative efforts. 8. Website Content Management and Enhancement: Managed and updated the centre's website content, ensuring accurate, up-to-date information for visitors. Show less



Mercury Labs AI

• United Kingdom
• Software Development
• 1 - 100 Employee

• Junior Frontend Engineer

  • May 2022 - Nov 2022

  London, England, United Kingdom My responsibilities included overseeing project stages, collaborating with global teams, conducting testing, and resolving challenges through agile methodologies. I maintained regular client communication, organised daily stand-ups, and ensured seamless integration with third-party providers. Key Contributions: 1. Strategic Project Management: Demonstrated prowess in concurrently managing two critical UK projects, from their inception to conclusion, consistently ensuring alignment with… Show more My responsibilities included overseeing project stages, collaborating with global teams, conducting testing, and resolving challenges through agile methodologies. I maintained regular client communication, organised daily stand-ups, and ensured seamless integration with third-party providers. Key Contributions: 1. Strategic Project Management: Demonstrated prowess in concurrently managing two critical UK projects, from their inception to conclusion, consistently ensuring alignment with project timelines and financial parameters. Executed strategic adjustments to guarantee projects' successful completion within established timeframes and financial boundaries. 2. Leadership and Collaboration: Orchestrated daily cross-functional stand-up meetings, fostering open lines of communication among diverse teams, while adeptly managing client expectations, resulting in cohesive efforts and project excellence. 3. Agile Approach Implementation: Applied agile principles to project management, facilitating adaptive responses to evolving challenges and changes. This approach fostered flexibility, enabling teams to swiftly pivot and optimise project outcomes. 4. Enhancement of Digital Platforms: Planned and managed the comprehensive overhaul of Mercury Labs' marketing website, ensuring its perpetual relevance and user-friendliness through a maintenance and update cycle. Show less



The Albion Rooms

• Front of House & Operations

  • Nov 2021 - May 2022

  Margate, England, United Kingdom My responsibilities included contributing to the guest house's inviting atmosphere by maintaining an immaculate reception area and curating a warm welcome for all guests. Key Contributions: 1. Enhanced Guest Satisfaction: Delivered exceptional service, resulting in consistently high guest satisfaction scores and positive feedback. Proactively addressed guest preferences, ensuring tailored experiences and earning commendations for going above and beyond. Managed reservation bookings… Show more My responsibilities included contributing to the guest house's inviting atmosphere by maintaining an immaculate reception area and curating a warm welcome for all guests. Key Contributions: 1. Enhanced Guest Satisfaction: Delivered exceptional service, resulting in consistently high guest satisfaction scores and positive feedback. Proactively addressed guest preferences, ensuring tailored experiences and earning commendations for going above and beyond. Managed reservation bookings, cancellations, and modifications flawlessly, minimising errors and optimising occupancy rates. Responded promptly to guest inquiries via phone and email, providing comprehensive information about amenities, policies, and local attractions. 2. Efficient Operations: Implemented streamlined check-in and check-out procedures, reducing waiting times and enhancing the overall guest experience. Supported the kitchen staff during breakfast service and assisted in coordinating successful events, contributing to a cohesive team environment. 3. Effective Communication: Orchestrated seamless collaboration between departments, resulting in timely fulfilment of guest requests and requirements. Show less



Build Up Foundation

• Civic and Social Organizations
• 1 - 100 Employee

• Office Manager

  • Sep 2019 - Mar 2020

  London, United Kingdom My responsibilities included multifaceted administrative tasks, fundraising endeavours, orchestrating team meetings, project planning, content management, and pre-accountancy duties, all contributing to the seamless operations. Key Contributions: 1. Administrative Streamlining: Managed administrative responsibilities including inbound and outbound communications through various channels. Organised and maintained records, optimising information retrieval and operational fluidity… Show more My responsibilities included multifaceted administrative tasks, fundraising endeavours, orchestrating team meetings, project planning, content management, and pre-accountancy duties, all contributing to the seamless operations. Key Contributions: 1. Administrative Streamlining: Managed administrative responsibilities including inbound and outbound communications through various channels. Organised and maintained records, optimising information retrieval and operational fluidity. Orchestrated seamless team and director schedules, enhancing meetings through minute-taking and agenda coordination. 2. Effective Liaison and Communication: Managed all interactions with suppliers, clients, and media representatives. Expertly negotiated contracts, placed orders, and resolved operational challenges, reinforcing smooth workflow. Represented the organisation at industry events. Responded promptly to media inquiries, facilitated interviews, and maintained a dynamic media presence, significantly amplifying the organisation's visibility and repute. 3. Project Planning and Coordination: Orchestrated project planning efforts, aligning team members and resources to ensure projects progressed according to predefined timelines. Collaborated closely with stakeholders to address project needs and deliverables. 4. Financial Proficiency: Handled payments including payroll, taxes, and overheads. Raising purchase orders and invoices. Crafting compelling fundraising correspondences and nurturing donor relationships. 5. Digital Presence Enhancement: Updated the website with accurate project information, devised impactful social media strategies, and facilitated media engagement through press releases. Show less



Studio Bark

• Studio Manager

  • Nov 2018 - Sep 2019

  London, United Kingdom Serving as the primary conduit for diverse stakeholders including clients, service providers, suppliers, government officials, and press, I managed a spectrum of responsibilities to ensure seamless operations including orchestrating client interactions, team meetings, administrative tasks, project timelines, press releases, and events. Key Contributions: 1. Strategic Administrative Leadership: Pioneering the role of Studio Manager at Studio Bark, I optimised workflow and productivity… Show more Serving as the primary conduit for diverse stakeholders including clients, service providers, suppliers, government officials, and press, I managed a spectrum of responsibilities to ensure seamless operations including orchestrating client interactions, team meetings, administrative tasks, project timelines, press releases, and events. Key Contributions: 1. Strategic Administrative Leadership: Pioneering the role of Studio Manager at Studio Bark, I optimised workflow and productivity. Orchestrating a comprehensive spectrum of administrative tasks, I structured team meetings and facilitated highly efficient communication channels. My strategic oversight substantially augmented cross-functional collaboration, as I guided teams towards collective efficiency through sound leadership and direction. 2. Stakeholder Coordination: Acted as a liaison between clients, service providers, and team members, fostering a cohesive project environment. Skilfully managed communication channels to enhance collaboration and resolve challenges. 3. Project Timelines and Communication: Steering the project from its pre-launch phase to a stellar presence at the Grand Designs Live event and a prominent feature on a TV series, I employed agile methodologies to manage project timelines, resource allocation, and stakeholder communication. Guided clients through project phases, ensuring clarity and consistent updates. 4. Content Management & Marketing: I managed the content across Studio Bark and U-Build websites, curating and maintaining engaging material. I composed impactful press releases, orchestrated successful events, and contributed to the execution of marketing campaigns to fortify brand visibility. Show less



Mizzi

• Communications Officer

  • Sep 2016 - Oct 2018

  London, United Kingdom As the primary point of contact for all stakeholders, I provided daily operational management, project support, and customer service. To enhance the firm's visibility, I created and executed social media content, blog posts, website updates, and press releases, in addition to contributing to event planning efforts. Key Contributions: 1. Strategic Stakeholder Liaison: Positioned as the linchpin between the organisation and external stakeholders—comprising clients, press members… Show more As the primary point of contact for all stakeholders, I provided daily operational management, project support, and customer service. To enhance the firm's visibility, I created and executed social media content, blog posts, website updates, and press releases, in addition to contributing to event planning efforts. Key Contributions: 1. Strategic Stakeholder Liaison: Positioned as the linchpin between the organisation and external stakeholders—comprising clients, press members, subcontractors, and suppliers—I cultivated robust relationships while ensuring impactful communication. My concerted efforts directly fueled the firm's growth trajectory and overarching success. 2. Project Coordination: Orchestrated project support by aligning resources, managing timelines, and ensuring smooth project progression. By expertly managing communication channels, I facilitated collaboration among internal teams and external partners. 3. Administrative Excellence: Extensively furnished vital administrative support to the firm, adeptly managing diverse tasks including document preparation, data entry, and schedule management. These contributions underpinned seamless daily operations and facilitated heightened efficiency. 4. Empowered Team Meetings: Diligently orchestrated and executed daily and weekly team meetings, emerging as a pivotal contributor to project and initiative success. This proactive engagement fostered synergistic collaboration and dynamic progress within the organisation. 5. Strategic Content Curation: Spearheaded the strategic development and execution of captivating content for diverse platforms, including social media, blog posts, website, and press releases. By showcasing the firm's endeavours, my efforts effectively amplified its prominence and conveyed its project excellence. Show less



Tilt

• Studio and Communications Assistant

  • Mar 2014 - Feb 2016

  London, United Kingdom I managed daily operations, serving as the primary point of contact for inquiries and providing crucial administrative support to directors. Key Contributions: 1. Operations Oversight: Managed intricate scheduling, appointments, travel arrangements, and mail flow to ensure uninterrupted operations, upholding the organisation's seamless functioning. 2. Strategic Team Coordination: Organised weekly and monthly team meetings, fostering robust communication and synchronised team… Show more I managed daily operations, serving as the primary point of contact for inquiries and providing crucial administrative support to directors. Key Contributions: 1. Operations Oversight: Managed intricate scheduling, appointments, travel arrangements, and mail flow to ensure uninterrupted operations, upholding the organisation's seamless functioning. 2. Strategic Team Coordination: Organised weekly and monthly team meetings, fostering robust communication and synchronised team activities, ensuring the organisation's objectives were efficiently met. 3. Resourceful Client and Press Management: Handled client and press communications, responding to inquiries, nurturing relationships, and establishing new client accounts, underpinning harmonious project progression. 4. Event Support: Contributed to organising and executing creative workshops and events with both internal and external partners. Produced compelling written and visual content and curated strategic plans for social media, website, and newsletters. Regularly disseminated newsletters to stakeholders, ensuring well-informed engagement. Show less



Stuart Haygarth

• Artist's Assistant

  • Jan 2014 - Apr 2014

  London, United Kingdom • Fabricated and installed a lighting art installation for Coca Cola HQ in London; Managed studio stocks.



Camron PR

• PR Intern

  • Mar 2013 - May 2013

  London, United Kingdom • Generated blog posts for Camron PR website. •Assisted with the smooth delivery of client events and product launches. •Prepared press reports on clients.



Stuart Haygarth Studio

• Artist's Assistant

  • Jan 2012 - Mar 2012

  • Provided freelance design and fabrication services for a lighting project the company was commissioned by a corporate office in Victoria, London.