Experience

JB Hi-Fi Business

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Systems Engineer

  • Nov 2010 - Present

• Systems Engineer

  • Nov 2010 - Present

  Systems/Network Administrator (Currently servicing Department of Education and Training)Experienced with:• Multi/cross-platform OS (Windows, Apple, Linux, AIX-unix, Andriod) Systems and Network Administration, and integrating technologies• Client management and support - people skills and communication in multi-cultural and multi-ethnic work environments (USA, India, Sri Lanka, Australia)• Providing consultation and onboarding Victoria public schools to Office 365 and G-Suite (2017-2018) (Department of Education and Training, south-east region) • Project team work and collaboration• Infrastructure – troubleshooting, rebuilding, reconfiguring, managing, ongoing user support• Data backup and recovery strategies• Network switch technology• Experience in database administration: Compass• Software product support – Microsoft, Apple and Open Source and license management• Preventive maintenance and managing equipment warranty• Providing support to other departments: Asset registration, financial accountability, etc.• Budgeting, planning and forecasting• Network documentation, including help and instruction set document creation for system users• System password management• Providing research and advise to stakeholders requiring hardware solutions• Managing vendor relationships and communications Show less



Department of Education and Training - VIC

• Victoria, Australia

• Cloud Services Adoption Officer - Office365 and G-Suite - onboarding Victoria public schools

  • Jun 2017 - Jan 2018

  Cloud Solutions Consultant- DET eduSTAR Providing consultation to school leadership across Victoria to deliver DET brokered (eduSTAR) cloud services . Enabling teachers and students to utilize technology creatively, achieving learning goals and developing their potential. Provision and On-boarding Microsoft Azure & Google Cloud platforms. Office 365 integration \ migration Google Apps/ GSuite Integration \ migration LAN/ WAN/ Wifi Audit & Optimisation Infrastructure & Security review Strategic Planning Privacy & Risk Mitigation Show less



Department of Education and Training, VIC

• VICTORIA, Australia

• Specialist Technician

  • Nov 2010 - Nov 2010

  Windows and Apple Server Technologies, CISCO Networks, Linux, Android cross-platform integration, currently managing client accounts onsite for over 700 students and over 50 staff. Windows and Apple Server Technologies, CISCO Networks, Linux, Android cross-platform integration, currently managing client accounts onsite for over 700 students and over 50 staff.



MTI - Mobile Technologies Inc.

• United States
• Computers and Electronics Manufacturing
• 500 - 600 Employee

• Systems Support

  • Jul 2010 - Oct 2010

  IT Business Services and solutions: Actively involved with: Help Desk responses and document collaboration with SharePoint Services Computer Hardware and Software troubleshooting Following up warranty support Windows software patch updates Computer systems image backup, storage and recovery Researching computer system and software problems IT Business Services and solutions: Actively involved with: Help Desk responses and document collaboration with SharePoint Services Computer Hardware and Software troubleshooting Following up warranty support Windows software patch updates Computer systems image backup, storage and recovery Researching computer system and software problems



Hexworks

• Systems Support Person

  • Jul 2010 - Oct 2010

  IT Business Services and Solutions Actively involved with: Help Desk - onsite/remote Assisting in computer Server and Network deployment System and network documentation Installing, connecting, configuring and testing, computer hardware and software Following up warranty support Windows software patch updates Computer systems image backup, storage and recovery IT Business Services and Solutions Actively involved with: Help Desk - onsite/remote Assisting in computer Server and Network deployment System and network documentation Installing, connecting, configuring and testing, computer hardware and software Following up warranty support Windows software patch updates Computer systems image backup, storage and recovery



Environment Science Pvt Ltd

• IT Consultant

  • May 2009 - Feb 2010

  email: espl@eureka.lk ESPL is involved with projects and contracts related to the environment, nature and natural products. I was actively involved in the following areas: System Analysis tasks to automate the office processors Created and launched a website for the goat milk farm project Proper configuration of existing workgroup network, printer and file sharing Installed "Acronis" Backup Software and configured data backups, restore and disaster recovery procedures Installed new Computer Systems, and configured Operating systems Windows Vista and the Linux OS, with Microsoft Office applications and Open Office for Linux. Managed ISP services, documented ADSL troubleshooting procedures and configured wireless equipment and proper network security Trained staff on computer safe user policies, Green IT, Office application software and securing confidential data. Setup an Intranet with all internal information to create a "paperless office" Setup network connectivity and installed software for Apple Mac OS X (10.6) Snow Leopard Achievements: Successfully organized and automated the office processes, Intranet, re-deployed computer network, proper procedure for all data backup, with offsite storage, and tested my documentation for accuracy. Successfully launched a project website "http://blackpoolfarms.com" with web resources, due to limited budget allocation. Australia Computer Society awarded after assessment of Show less



Trans World Radio

• Systems Administrator

  • Jan 1995 - Apr 2009

  Trans World Radio:Working with team of Security, Systems and Network Administrators, to maintain a mission critical WAN supporting the vision and mission of Trans World Radio worldwide.O/S Platforms: AIX (Unix), Linux, Windows ServersTrained at IBM - Sri Lanka for AIX and RISC6000 Systems Administration, followed by further training from IDM Sri Lanka (www.idm.edu.edu) Microsoft Partner with Windows 2000 and 2003 Servers; Systems Administration, Network Security, et al.Further training was carried out by TWR Professionals every year on site and at the TWR Headquarter office annually: Network Design and Deployment, Linux Red Hat, Fedora, Ubuntu, et al. Much self study to keep abreast of technology innovations and to stay informed of security threats. Show less

• Systems Administrator

  • Jan 1995 - Apr 2009

  As the Systems Administrator for the respective countries from time to time; I had the following responsibilities:Maintaining up to date Operating Systems, Firmware and application software (cross platform networks - AIX, Windows and Linux)PC based firewall installation and configuration using Linux operating systems, frees/WAN, gShield iptables, NAT, Tripwire, Port Sentry, VPN tunnels, etc. Lately using "Untangle" Linux based firewall gatewaysNetwork capacity planning and continuing innovation, Design and DeployingPlanning and budget forecasting future growth and development, and office administrative tasksData backups and hard disk imagingDisaster Recovery planning, Integrity testing. Setting up RAID arraysAdministering User security, file permissions and shares across the network and VPNConfiguring network switches, Leased Lines, ADSL modems, routers, etc.Help Desk Support as the only IT person on site Achievements (a few):Successfully designed and deployed complete networks including servers, workstations, clients, printers and other network devices to safely connect to the Internet, establishing data communicationsMy scheduled preventive maintenance and data backups successfully kept the communications and data exchange between the offices internationally across the VPN tunnels configuring Linux based firewalls. As a team player of the three member project team, I successfully installed and configured Microsoft Windows 2000 and 2003 Servers, Exchange, Active Directory, and inter forest domain migrationSucceeded in training the Systems Administrator for the TWR Network in IndiaI was successful in cutting back the budget each year as required by the management - yet maintaining the integrity and the quality of the computer networks infrastructure. An example is the Open Source free Linux software which was used to build pc based firewalls with a DMZ in place to protect the local area networks. Show less

• Systems Administrator

  • Oct 2000 - Dec 2001

  Systems Administrator - Assigned to Miami - Florida, USA for a new project build up. With remote support provisioning Sri Lanka and India.Assisting Senior Systems Administrator - Jefferey HaarerHands on with Window and Linux Servers, Firewalls, Network load balancing, Network deployment - Ethernet cable installation and termination, PABX support, Help Desk support - Hardware and Software, Data Backups, and on-call support for radio station.



Trans World Radio (www.twr.org)

• Colombo, Sri Lanka

• Operations Asst: Engineering and Admin

  • May 1989 - Dec 1994

  Transferred to this position from the first position to assist the Engineering Department and the Asst. Director of Administration - reporting to two bosses! Here I developed and discovered my skills with computers. Installing DOS O/S on PCs, Office apps, databases, anti-virus, email, and configuring. Service agreements, data backups, software license life-cycle management, communications with vendors and follow up. Transferred to this position from the first position to assist the Engineering Department and the Asst. Director of Administration - reporting to two bosses! Here I developed and discovered my skills with computers. Installing DOS O/S on PCs, Office apps, databases, anti-virus, email, and configuring. Service agreements, data backups, software license life-cycle management, communications with vendors and follow up.



Trans World Radio

• Stock Control Officer

  • Apr 1985 - Apr 1989

  This was my first position with TWR: I had to inventory over 3000 items consisting of electronic, electric and transmitter components, stationary, etc.. building on a paper based inventory system. Which was then eventually transferred to a Computer based relational database and maintained by myself. My first computer experience, learning to manipulate commands to produce reports and also to administer the database. Some details: Maintain an audit trail of all stock movements on a FIFO basis. Research and recommending better products, replenishing and procuring stocks. This gave me a broad understanding of products and emphasis on quality. Show less



Fentons Ltd

• First Year Apprentice - Electrical Engineering

  • Feb 1984 - Apr 1985

  Worked on construction sites within the company contract under the direction of the site engineer for the electrical engineering and installations. I was involved and gathered hands on experience/knowledge in the following: * Interpretation of installation drawings * Installing of metal and plastic conduits ans associated accessories * Wiring of sub-main and final circuits * Installation of H.V. and L.V switchgear * Testing and commissioning of equipment including the use of measuring equipment and tools. * Installation of light fixtures and electrical accessories * Diesel generator sets * Motor starters * 3 Phase 400V motors Fentons Limited 350 Union Place Colombo 2 Sri Lanka (Reported to: Mr. Lokendra Abeyaratne - Managing Director) Show less