Esha Hans

Assistant Manager at Edusys Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Odisha, India, IN
Languages
  • English -
  • Hindi -
Skills

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Credentials

  • Scrum Master Certification
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)

Experience

  • Edusys Pvt. Ltd.
    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Assistant Manager
      • Feb 2015 - Present

      Managing the entire Customer Life Cycle beginning from lead generation, Pre-Sales activities, customer acquisition through regular follow ups and finally retention by ensuring high quality service delivery. - Part of the core team responsible for the launch of new products into the market and strived to increase response rates, reduce customer defection, and overall increase organization and client profitability. - Liaising with multiple support teams across geographies ensuring swift incident resolution and timely service deliver ensuring partner satisfaction. - Handling multiple tasks simultaneously while prioritizing actions to ensure timely completion of projects. Show less

  • Amway
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Marketing Training and Planner
      • May 2012 - Feb 2015

      Training and planning business for the clients on monthly basis. -Looking after various products. -Generating business efficiently from the leads assigned. -Giving sales presentation to the prospects for driving business. -Maintaining customer relationship with the clients and meeting their requirements -Arranging events and recognition forum for their clients for motivating them. -Handling the complaints and grievances of the employees on regular basis. Training and planning business for the clients on monthly basis. -Looking after various products. -Generating business efficiently from the leads assigned. -Giving sales presentation to the prospects for driving business. -Maintaining customer relationship with the clients and meeting their requirements -Arranging events and recognition forum for their clients for motivating them. -Handling the complaints and grievances of the employees on regular basis.

Education

  • Kiit school Of Management
    MBA, Marketing
    2009 - 2011

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