Experience

National Portrait Gallery

• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Visitor Services Assistant

  • Sep 2015 - Sep 2018

  London, United Kingdom • Greeted visitors to the Gallery and answered any queries raised • Referred visitors to the appropriate place and assisted with finding art work and information on it • Completed patrols and visual checks of portraits and reported any problems or changes to the management team • Oversaw the visitor flow and cleared the building at the end of the day, and in emergency acted promptly without causing alarm and asked for help while clearly communicated over radio • Promoted gift aid… Show more • Greeted visitors to the Gallery and answered any queries raised • Referred visitors to the appropriate place and assisted with finding art work and information on it • Completed patrols and visual checks of portraits and reported any problems or changes to the management team • Oversaw the visitor flow and cleared the building at the end of the day, and in emergency acted promptly without causing alarm and asked for help while clearly communicated over radio • Promoted gift aid and membership to maximise income for the Gallery • Succeeded as a member of CCTV Monitoring Team and supported the security teams and recorded and kept incident reports • Publicly presented a talk on a female actor to the Gallery visitors Show less



Cineworld Cinemas Ltd

• United Kingdom
• Movies, Videos, and Sound
• 700 & Above Employee

• Team Member

  • May 2015 - Sep 2015

  London, United Kingdom • Welcomed customers in a friendly manner, sold tickets and gave an accurate and current information about the films and screening times • Carried out regular screen checks to prevent illegal recording • Promoted the Cineworld Unlimited card and deals on foods and drinks products to maximise sales • Handled cash and processed card transactions • Kept the cinema clean and tidy before, during and after service



Harrods

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Operative / Stock Controller

  • Nov 2012 - May 2015

  London, United Kingdom • Started out as a warehouse operative and completed all warehouse tasks allocated to me accurately and efficiently • Further developed skills as a jewellery stock controller and oversaw online picks that led them being cleared with minimal delay while meeting tight deadlines and business results were achieved • Trained and coordinated temporary staff during busy sale periods • Improved product and brand knowledge • Collaborated with other departments across the business that helped… Show more • Started out as a warehouse operative and completed all warehouse tasks allocated to me accurately and efficiently • Further developed skills as a jewellery stock controller and oversaw online picks that led them being cleared with minimal delay while meeting tight deadlines and business results were achieved • Trained and coordinated temporary staff during busy sale periods • Improved product and brand knowledge • Collaborated with other departments across the business that helped resolve issues quickly and in a satisfactory manner • Planned my breaks according to my workload Show less



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail Operative

  • Oct 2011 - Sep 2012

  London, United Kingdom • Opened deliveries and checked and replenished the stock levels on the shop floor • Developed product knowledge and market trends



East 15 Acting School

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Library Assistant

  • Oct 2010 - Jul 2011

  Essex, United Kingdom • Welcomed customers in a polite and professional manner • Issued and checked in borrowed library items • Helped staff and students to search catalogues and source materials • Provided assistance to customers when using IT facilities • Answered enquiries over the phone and face to face • Renewed borrowed items and made reservations • Labelled and tracked library books, CD’s and DVD’s • Carried out library housekeeping routines • Dealt with confidential information:… Show more • Welcomed customers in a polite and professional manner • Issued and checked in borrowed library items • Helped staff and students to search catalogues and source materials • Provided assistance to customers when using IT facilities • Answered enquiries over the phone and face to face • Renewed borrowed items and made reservations • Labelled and tracked library books, CD’s and DVD’s • Carried out library housekeeping routines • Dealt with confidential information: student and staff personal information and library history Show less