Experience

Portland Rose Festival Foundation

• United States
• Entertainment
• 1 - 100 Employee

• Director Of Retail Operations

  • Jan 2022 - Present



francesca’s®

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jun 2016 - Apr 2022

  Analyzed and interpreted retail store trends to facilitate planning Conducted performance reviews and provided or organized training and development for staff Ensured standards for quality, customer service and health and safety are met Interviewed potential candidates Managed and motivated the store team to increase sales and ensure efficiency Managed staff Managed store inventory levels and makes key decisions about inventory control Managed store inventory Merchandised new product to create branded visual floorsets based on corporate directive Responded to customer (internal and external) complaints, requests and comments Used data to record sales figures and for data analysis and forward planning Worked with Retail Stores’ Operations Manager to develop an understanding of market trends in the retail industry and new ideas



Claire's

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Sep 2007 - Jun 2016

  Scheduling, opening of store, closing the store, managing staff, piercing ears, training new employees, Plano-gram(floor sets), sign changes, clearance events, conference calls weekly, cleaning store daily, daily paperwork, daily and weekly planning, sales goals, piercing goals, cash wrap goals, style goals, setting staff up with piercing program, maintenance issues, supply orders, monthly loss prevention reports on loss, weekly sales flash reports, GUEST customer service, Freight Regular. We also did birthdays parties, and special clearance parties before or after hours.