Human Resources Manager

• Oct 2022 - Present

Human Resources Advisor

• Oct 2021 - Oct 2022

Provide expertise and advice to employees and management on a range of Human Resources (HR) program services relating to recruitment and selection, learning and development, compensation, benefits, pension administration, attendance management and employee relations and counseling. Consult with client business units/management on client business needs related to HR functions (e.g. recruitment, talent acquisition, training and development, employee engagement, diversity and inclusion, etc), identify gaps, develop & implement solutions to meet those strategic business and operational requirements. Follow up with client unit management to ensure solutions are sustainable and effective and provides support to client business units in integrating effective HR processes, programs and practices into their day-to-day business operations, ensuring that business practices are in accordance with human resources policies and related legislation/regulations.

Human Resources Generalist-Volunteer

• May 2020 - Jul 2020

Senior Manager Human Resources

• Apr 2017 - Apr 2018

• Aligned HR strategy & initiatives with Business goals to support the organizational restructuring and other change management initiatives• Guided the line managers to implement all stages of the new performance management process, including goal setting, performance review, salary increments & bonus calculations, training needs analysis and staff promotions• Shaped the company’s succession planning process to build a talent pipeline for key roles within the organization• Headed full cycle recruitment process including advertising, sourcing, conducting interviews using behavioral techniques, offer extension and negotiation in consultation with management for entry level positions up to executive roles within the company.• Initiated review of HR policy and procedural manual to match good market practices• Facilitated new employee onboarding and orientation program by presenting company HR policies and employee handbook to the new hires• Organized employee engagement & motivation events such as company picnic, get togethers, movie nights and townhall meetings and focus group discussions to gauge employee feedback and overall morale across the organization • Authored the company newsletter and organizational communications for distributing to internal and external stakeholders through email and intranet portal.• Advised, counseled, and provided feedback to managers and employees on employee relations issues and code of ethics of the company• Oversaw employee exit interviews at the time of resignation ad completed all offboarding formalities. Further, prepared exit analysis and presented turnover ratios and reasons for increase or decrease in turnover along with remedial actions to the senior management/Executives.• Administered health & safety measures and ensured that employees are being provided training from time to time for handling any emergency situations

HR Manager

• Apr 2017 - Apr 2018

Manager Learning and Development (Expertise team)

• Nov 2015 - Apr 2017

• Conducted training and development needs assessment on an annual basis through the performance review process • Compiled and circulated the annual training calendar covering in-house, external, and international training events for the company • Designed & developed training content for launching a new performance management process and introduced the concept of promotion committees to identify high potential employees for succession planning • Designed and delivered in-house training programs for management & non-management levels. Topics include performance management process, communication skills for managers, selling skills and new employee orientation • Developed and successfully launched a Train the Trainer for “Selling skills” program. Trained more than 20 in-house trainers for this course, across the country

Human Resources Manager

• Sep 2007 - Jun 2015

• Handled country-wide HR matters related to recruitment, performance management & employee relations • Participated in business meetings to align HR strategy to support the achievement of change management initiatives resulting from restructuring, transformation, and new product launch • Partnered with hiring managers for developing their staffing strategies including analysis of trends and staffing scenarios, establishing staffing levels, skills mix and formulating up to date job descriptions • Developed and launched the performance management process for frontline and support positions including goal setting, review, and individual and team rewards • Mutually developed SLA for recruitment and internal transfers with the hiring managers to ensure timely closure of vacant positions • Actively involved in managing employee files and updating employee database to process new joining, transfers, promotions, salary increment, training and exit information • Prepared and submitted HR metrics & analysis and comments to senior management, regulators, auditors etc. • Handled the employee offboarding process, and conducted exit interviews to get feedback and important insights for the organization • Lead the disciplinary action process in line with the approved policy, conducted Disciplinary committee meetings, submitted minutes of the meeting, and expedited the approved actions to close the cases within stipulated time. • Prepared the presentation deck of the HR department to be further presented during the Board of Directors' meeting, on a quarterly basis