Experience

Terra Outdoor Living

• United States
• Furniture
• 1 - 100 Employee

• Showroom Manager

  • Jan 2023 - Present

• Sales Associate

  • Jul 2022 - Present



Woodside Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Overnight Manager

  • Mar 2021 - Oct 2021



Rosies and Posies Downtown

• San Jose, California

• Flower Shop Manager

  • Jan 2018 - May 2021



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• District Sales Manager

  • Jul 2019 - Oct 2019

  • Managed districts of 3-4 stores totaling $1.4+ million, exceeding Sales Plans each year with top store finishing top 5 to sales goal in the company for 2019. • Raised $19k+ each year between all locations for the Spirit of Children charitable foundation benefiting Lucile Packard Children’s Hospital. • Hosted successful corporate visits from senior management with callouts for great store design, impactful merchandising, clean In-Store-Experience (ISE) presentations and impressive sales results. • Hired, retained & developed strong teams that were used to build-out and dear-down stores throughout the SF Zone while retaining talent year after year. Show less



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• District Sales Manager

  • Jul 2018 - Nov 2018



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• District Sales Manager

  • Sep 2017 - Nov 2017



Old Navy

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2016 - Jul 2017

  • Managed a $7 million, high visibility store with approximately 65-100 reports. • As Sr. Merchandise Manager, my primary focus was on visual presentation, shop flow and talent assessment. Through impactful merchandising, thoughtful shop flow execution and top talent identification, we produced immediate results, primarily in top line Sales, Average Transaction, Average Unit Retail price and Sales Over Traffic. • As GM, greatest focus and success was around culture, talent management and development, producing the following results: Increased top line sales from -6.1% to LY sales at the end of Q2 to +14% to LY sales for Q3 2016. Ended fiscal 2016 +1% to LY sales, + 7.6% to AUR, +8.6% to AT, +0.1% to Conversion and +8.7% to SOT. • In 2017, focus was on talent core competencies and development. Managed seasoned managers into more successful roles within the district and focused on talent acquisition and developing current talent into cross-functional roles. • Often supported other locations with top talent including our Flagship and new concept stores in the SF Bay Area. • Responsible for monthly P&L review and ongoing management of controllable contribution primarily through top-line sales and payroll management. • Consistently exceeded Old Navy Credit Card goals Show less



ANN INC (Ann Taylor | LOFT | Lou & Grey)

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Nov 2013 - Dec 2015

  • Managed $1.3 million stores with a total of 20-25 direct reports. • Initial responsibilities included performance managing existing management team, hiring a new team according to brand fit, and improving overall performance through talent acquisition and team development, elevation of visual presentation and standards, and consistency in credit card performance through distributed participation. • Managed $1.3 million stores with a total of 20-25 direct reports. • Initial responsibilities included performance managing existing management team, hiring a new team according to brand fit, and improving overall performance through talent acquisition and team development, elevation of visual presentation and standards, and consistency in credit card performance through distributed participation.



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Co-Manager

  • Jun 2010 - Oct 2013

  • Management of $6-7 million stores with staffs of 50-100 focusing on talent acquisition/development and sales generation. • Created a “Customer Experiences” program to define and enhance selling culture within stores and managed the district wide rollout resulting in top district for Secret Shopper results company wide. • Helped decrease sales deficit from 20% to under 10% at the Santa Barbara location for fiscal year 2012 through focus realignment, talent acquisition/development, and elevated customer experience. • Identified, trained and developed associates for promotion to leadership roles. • Visual Merchandiser Show less



Guess Inc.

• Milpitas, CA

• Co-Manager

  • Oct 2009 - Jun 2010

  • Management of a $3 million store with staff of 30-60. • Management of a $3 million store with staff of 30-60.



CIM Group

• United States
• Financial Services
• 700 & Above Employee

• Property Manager

  • Feb 2006 - Sep 2009

  • Leasing and management of 112 luxury units and 3 retail spaces totaling approximately 24,300 square feet. • Created and maintained operational reports including analyzing of financial reports. • Accounts receivable and payable. • Prepared multiple complex yearly budgets including a $3million startup budget Twohy Lofts (2/06-9/09, 36 live/work lofts, ~7,300 sq.ft. retail space) • From February 2006- February 2009 gradually increased total monthly residential rent 12% and decreased rent concessions by 89%. • Decreased monthly vacancy loss 83% by February 2007 while maintaining an average occupancy of 97% through 2008. • Decreased total expenses by 8% from December 2006 to December 2008. The Globe (9/07-9/09, 67 luxury condos ~17,000 sq.ft. retail space) • Assumed additional responsibilities of management and leasing for The Globe, encompassing a transition from a sale to rental property. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Feb 2006 - May 2009

  • Focused on talent acquisition & development, improved organization & process flow and elevated customer service. • Certified Coffee Master. • Focused on talent acquisition & development, improved organization & process flow and elevated customer service. • Certified Coffee Master.