Experience

Goodwill of Western and Northern Connecticut, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Human Service Associate (Job Coach)

  • Jun 2021 - Present

  Hartford, Connecticut, United States Provide Job Coach supports to individuals with mental and intellectual barriers.



Enfield Social Services

• Student Internship

  • Aug 2020 - Dec 2020

  United States Develop a resource manual of Social Services provided by the town of Enfield. Shadow Case Worker, observe the work done at Social Services, WIC, and other Inter-community connections.



CHD

• Direct Care Worker

  • Apr 2020 - Jul 2020

  United States Part-time, relief staff to provide direct services to program clients that live in a group home or supported housing setting in the community. Responsibilities include supporting clients' activities of daily living, administering medications as needed, advocating for individuals' within various community settings, and providing opportunities to optimize their independence, rehabilitation and recovery. Develop professional and supportive relationships with clients and provide informal counseling… Show more Part-time, relief staff to provide direct services to program clients that live in a group home or supported housing setting in the community. Responsibilities include supporting clients' activities of daily living, administering medications as needed, advocating for individuals' within various community settings, and providing opportunities to optimize their independence, rehabilitation and recovery. Develop professional and supportive relationships with clients and provide informal counseling and guidance with a person- centered focus. Show less



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Operations Specialist

  • Apr 2019 - Jan 2020

  United States Managing Inventory. Ensuring the correct ordering of supplies. Seeing to the maintenance and replacement of operational equipment. Optimizing Processes. Overseeing the operations team.



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Oct 2015 - Jul 2018

  United States Responsible for the front end operations of the store. Providing cash change to the cashiers. Prepares cash register tills. Audits cash register tills. Customer Care problem solving. Provides breaks. Directs associates schedule. Follows and enforce company policies.



Cracker Barrel Store

• United States
• Restaurants
• 1 - 100 Employee

• Store Cashier

  • Oct 2015 - Mar 2016

  United States Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets. Redeem stamps and coupons. Cross-sell products and introduce new ones. Resolve customer complaints, guide them and provide relevant information. Greet customers when entering or leaving the store. Maintain clean and tidy checkout areas. Track transactions on balance sheets and report any… Show more Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets. Redeem stamps and coupons. Cross-sell products and introduce new ones. Resolve customer complaints, guide them and provide relevant information. Greet customers when entering or leaving the store. Maintain clean and tidy checkout areas. Track transactions on balance sheets and report any discrepancies. Bag, box or gift-wrap packages. Handle merchandise returns and exchanges. Show less