Errol Sugapong
RCM Account Manager for Applied Behavior Analysis Field (BCBA / RBT / BCaBA / BT ) at Therapy Brands- Claim this Profile
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English -
Topline Score
Bio
Credentials
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AAPC CPC-A
AAPCApr, 2014- Nov, 2024
Experience
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Therapy Brands
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United States
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Software Development
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200 - 300 Employee
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RCM Account Manager for Applied Behavior Analysis Field (BCBA / RBT / BCaBA / BT )
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Jun 2015 - Present
• Proficient in all aspects of ABA billing and revenue cycle management including insurance billing, payments, verifications, authorizations and posting of charges, EOBs, ERAs, and electronic claims filing. • Communicated daily with insurance companies and customers to resolve issues related to insurance claims, submission of payments, account transactions, and wide-ranging urgent requests. • Trained and managed a team responsible for following up on accounts receivable aged by insurance. • Investigated and successfully resolved denied claims and ensured denials are minimized. • Interacted professionally and positively with patrons and insurance companies while providing excellent customer service. • Prepared accurate monthly customer collection list of patient billings, fees, and credit. • Created and monitored recruitment listings for ABA therapy professionals, including BCBAs and BCBSs, and also screened, interviewed, and verified credentials of qualified candidates throughout the country. Show less
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NewportMed
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United States
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Strategic Management Services
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1 - 100 Employee
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Charge Poster / Medical Billing Representative for Multi-Specialty Providers
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Oct 2015 - May 2016
• Efficiently and accurately input ICD-9-CM, ICD-10-CM, CPT, and HCPCS codes into NextGen billing system. • Posted charges in varied medical specialties including orthopedics, brain and spine neurology, and sports medicine. • Recognized coding errors and analyzed medical records to identify all pertinent services provided by physicians. • Ensured proper modifiers were utilized in day-to-day billing operations for optimal reimbursements. • Communicated effectively and courteously with insurance companies and Medicare to resolve claim denials. Show less
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Ophthalmology Associates of the Valley
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United States
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Medical Practices
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1 - 100 Employee
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Side Desk Medical Receptionist at Industry-Leading Ophthalmology Practice
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Oct 2014 - Jun 2015
• Accurately posted CPT-4 and ICD-9-CM codes to apply the proper charges for applicable medical services. • Generated and reconciled comprehensive daily balance sheets and credit card transaction reports. • Efficiently checked patients out and scheduled future diagnostic tests, exams, and follow-up appointments based on the physician’s instructions. • Updated patient demographics by obtaining and recording current personal and financial information. • Verified patients’ insurance eligibility and benefits coverage, collected payments, and answered patients’ questions regarding outstanding balances and credits. Show less
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Garmin
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United States
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Consumer Electronics
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700 & Above Employee
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Small Parcel Shipping Coordinator
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Sep 2011 - May 2013
• Oversaw and supervised a team associates in the small parcel shipping department; spent approximately 90% of time on the floor building relationships, coaching, training, and developing excellent teamwork morale among associates. • Worked seamlessly with managers and partner departments in identifying and solving problems. Collected key data and drew valid conclusions to maximize efficiency and exceed both company and customer expectations. • Experienced in flexing labor resources both up and down to ensure employees hours are best utilized and that accuracy standards meet Distribution Center objectives. • In-depth knowledge and functional experience in software and hardware including: WM Systems, Oracle Warehouse Management System, RF equipment and scanners, and Microsoft Office applications including Word, Excel and Access.• Promoted the 5S Methodology (Sort, Streamline, Shine, Standardize, and Sustain) to advance workplace safety mandates and maintained Key Performance Indicators in line with departmental goals and policies.• Supported continuous quality improvement practices, warehouse SOP’s and compliance with Federal and State OSHA requirements. • Maintained excellent attention to detail, meticulous record keeping and organizational skills. Accomplishments: Recognized for consistently providing performance feedback to enhance motivation. Improved efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine strategies for influencing change. Advised and made recommendations to the Shipping Supervisor regarding the annual performance evaluations of associates. Show less
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Certified Forklift Operator
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May 2010 - Sep 2011
• Efficiently stacked and stored the merchandise in the appropriate areas while using radio frequency equipment for picking, receiving, and load functions, as required.• Ensured inbound and outbound shipments were accurate and free of damage. Promptly and accurately reported quality variances and assisted in resolving discrepancies and taking appropriate corrective action.• Unloaded trucks using hand trucks or forklift, operated pallet jacks and other warehouse equipment while adhering to safe OSHA standards.• Maintained the facility’s equipment and materials in a neat, clean, and orderly fashion. Operated all equipment in a safe and efficient manner following prescribed work methods.• Maintained appropriate records to guarantee tight inventory control and security are maintained. • Accomplishments: Following forklift certification, was commended for efficient unloading inbound shipments and safely moving product to storage locations as well as pulling and prepared products for shipment with exceptional accuracy. Show less
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Materials Handler - Order Fulfillment / Shipping
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Jul 2006 - May 2010
Performed duties related to warehouse operations including picking, replenishment, shipping and receiving, routine cycle counts, and data entry into operational systems. Prepared and coordinated shipping of all products scheduled for distribution in a prompt, accurate, and timely manner utilizing third party logistics (3PL) including Fed Ex, UPS, DHL. Responsible for ensuring production quality and overall efficiency levels while investigating discrepancies and implementing corrective action whenever necessary.Experienced in procurement, custom assembly and kitting procedures. Ensured product orders were fulfilled and verified in accordance with current ISO procedures.Accomplishments: Was an integral team member contributing to essential logistics and operations. Worked with crew members and management to find cost effective solutions that positively impacted the operation of the business. Assisted with the training and certification of new crew members on an as needed basis and participated in operations development and problem solving meetings. Show less
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Gamma Scientific
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Inventory Control Manager
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Jun 2004 - May 2006
• Routinely ensured the availability of necessary inventory parts and supplies to support timely delivery that outpaced the competition. • Collaborated with engineers to ensure optimum product functionality. • Assisted the purchasing and quality assurance supervisors with checking delivery trucks in and out and was jointly responsible for conducting inventory audits. • Accomplishments: Managed all aspects of material flow from storage to production floor, controlling several millions of dollars of inventory and ensuring consistent availability of materials and prompt, cost-effective shipping methods. Multi-tasked resourcefully to coordinate production needs with vendors, buyers, planners, expediters, and production managers on a daily basis. Show less
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Education
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California State University-Los Angeles
Medical Insurance Coding Specialist/Coder -
California State University-Dominguez Hills
Coursework in Supply Chain Management -
1995 - 1997
Southwestern Community College District
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Garfield High School
High School Diploma
Community
