Erno Hytönen
Project Manager at EG EnerKey- Claim this Profile
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English Native or bilingual proficiency
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Swedish Limited working proficiency
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Sign Languages Professional working proficiency
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Chinese Elementary proficiency
Topline Score
Bio
Experience
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EG EnerKey
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Finland
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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May 2022 - Present
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Smartum Oy
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Finland
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Wellness and Fitness Services
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1 - 100 Employee
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Customer Success Specialist
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Nov 2019 - May 2022
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Webhelp
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Advisor
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Jun 2019 - Nov 2019
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Shareholder
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2007 - Dec 2016
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Telia
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Sweden
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Telecommunications
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700 & Above Employee
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Project Manager
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May 2015 - Oct 2016
Responsibilities at TeliaSonera:- Project coordinator: ISO 14001 and ETJ+ (Finnish energy efficiency system) certification project- Coordinating implementation and provide support for users in legislation service ECompas (Ecobio Ltd.)- Environment & energy reporting (Local reporting to Sonera & GRI reportin to TeliaCompany)- Defining and clarifying processes, process development, process integration with OHSAS 18001 and ISO 9001 processes.- Process implementation- Internal & External auditingProject manager: Development of waste management and reporting
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Project Specialist / Environmental Specialist
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Apr 2014 - Jun 2014
Supporting and advising role in the External auditing process of company´s environmental management system ISO14001.- Review of company´s environmental objectives in last year 6/2013 - 5/2014- Defining environmental management targets for the next year 6/2014 - 5/2015- Compiling necessary documents for external auditing process Supporting and advising role in the External auditing process of company´s environmental management system ISO14001.- Review of company´s environmental objectives in last year 6/2013 - 5/2014- Defining environmental management targets for the next year 6/2014 - 5/2015- Compiling necessary documents for external auditing process
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Master Thesis Project
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Sep 2012 - Feb 2014
Research project included process development of company´s environmental and quality processes. In my thesis I show how to integrate those two different management systems to one integrated management system. Research project was made in the point of view of environmental indicator development. Research project included process development of company´s environmental and quality processes. In my thesis I show how to integrate those two different management systems to one integrated management system. Research project was made in the point of view of environmental indicator development.
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Customer Advisor
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Feb 2006 - Oct 2013
Customer Relations Management, Sales, Customer service in different customer projects.- Over 85 000 customer contacts during my work years in the Manpower Group Customer Relations Management, Sales, Customer service in different customer projects.- Over 85 000 customer contacts during my work years in the Manpower Group
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Elisa
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Finland
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Telecommunications
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700 & Above Employee
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Customer Service Specialist
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2005 - 2006
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Education
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Jyväskylän yliopisto
Masters Degree, Corporate Environmental Management -
Jyväskylän ammattikorkeakoulu
Bachelor, Business (Management & Marketing)