Experience

10 Roads Express

• United States
• Truck Transportation
• 100 - 200 Employee

• Driver Manager

  • Feb 2021 - Present



Sonitrol of Silicon Valley

• San Jose, California

• Alarm Agent

  • Sep 2014 - Feb 2021



Walgreens

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Feb 2014 - Sep 2014

  - Merchandising; implemented engaging in-store displays to promote sales. - Receiving, stocking & merchandise management. - Utilizing strong interpersonal and communications skills to serve customers. - Merchandising; implemented engaging in-store displays to promote sales. - Receiving, stocking & merchandise management. - Utilizing strong interpersonal and communications skills to serve customers.



Cryptic Studios

• United States
• Computer Games
• 100 - 200 Employee

• Customer Service Representative

  • Jul 2011 - Feb 2012

  - Handle customer inquiries related to account & billing as well as technical support. - Extensive use of bug entry software to manage and maintain internal knowledge base. - Identify recurring customer complaints & concerns to address unrecognized bugs or areas of inefficiency. - Handle customer inquiries related to account & billing as well as technical support. - Extensive use of bug entry software to manage and maintain internal knowledge base. - Identify recurring customer complaints & concerns to address unrecognized bugs or areas of inefficiency.



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2006 - Feb 2010

  - Merchandising; implemented engaging in-store displays to promote sales. - Receiving, stocking & merchandise management. - Utilizing strong interpersonal and communications skills to serve customers - Merchandising; implemented engaging in-store displays to promote sales. - Receiving, stocking & merchandise management. - Utilizing strong interpersonal and communications skills to serve customers