Ernestos Anaidaris

Installation and Support Enginner at MCOM Media Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Voúla, Attiki, Greece, GR
Languages
  • English -
  • Greek Native or bilingual proficiency

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Credentials

  • Cisco Certified Network Professional (CCNP)
    Cisco
    Feb, 2020
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Aug, 2014
    - Nov, 2024
  • LPI Essentials
    Linux Professional Institute
  • MCSA WINDOWS SERVER 2012 R2
    Microsoft

Experience

    • Greece
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Installation and Support Enginner
      • Nov 2016 - Present

      *Configure IP Network Infrastructure. *Installation and Configuration of Microsoft Windows Server OS. *Demo environment preparation, in-office or client’s location. *Installation of IPTV, VOD, Mobile and Signage systems and associated components in clients’ locations. *Manage project installation parameters and customer technical training. *Technical support services on site or remotely. *Preparing Operations processes & procedures. *Configure IP Network Infrastructure. *Installation and Configuration of Microsoft Windows Server OS. *Demo environment preparation, in-office or client’s location. *Installation of IPTV, VOD, Mobile and Signage systems and associated components in clients’ locations. *Manage project installation parameters and customer technical training. *Technical support services on site or remotely. *Preparing Operations processes & procedures.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Network Specialist
      • Oct 2015 - Oct 2016

      • Multi-platform Cisco support, Juniper & proprietary solutions (i.e. netgates)• Direct customer and account team interface providing day to day network support• Manage trouble investigation, isolation and steady state recovery• Assists users to identify and solve complex connection/communication problems• Workload breakdown: most of the incidents are related to high-end MPLS solutions at their edge (CE-PE), monitored proactively by an automated alerting system; along with that, also proprietary low-end VPN tunnelling solutions are supported, with a mixed reactive-proactive model. A number of cases regard other VoIP solution.

    • IT Network Administrator
      • Apr 2014 - Apr 2015

Education

  • Open University of Cyprus
    Master's degree, Computer and Network Security
    2019 -
  • A.T.E.I. Chalkidas
    Bachelor's degree, Mechanical Engineering
    1997 - 2001
  • Vouliagmeni, Greece
    -

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