Experience

KIA Of Stockton
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Finance Manager

  • Nov 2022 - Present

Nissan of Stockton
• United States
• Individual and Family Services
• 1 - 100 Employee
• General Sales Manager

  • Jan 2021 - Oct 2022

Sonora CDJR
• United States
• Sales Manager

  • Jan 2020 - Nov 2020

LODI CDJR
• United States
• Automotive
• 1 - 100 Employee
• Internet Sales Manager

  • May 2017 - Jan 2020
• Internet Sales Manager

  • Apr 2016 - Apr 2017

Lodi CDJR
• United States
• Automotive
• 1 - 100 Employee
• Sales

  • Aug 2014 - Mar 2016


Alfred Matthews GMC Buick Cadillac

• Salesperson

  • Jun 2014 - Jul 2014

  Hired into a salesperson role and trained in the specifics of car sales. Expanded my sales knowledge and techniques, as well as with my customer service. Hired into a salesperson role and trained in the specifics of car sales. Expanded my sales knowledge and techniques, as well as with my customer service.



Best Buy

• Retail
• 700 & Above Employee

• Multi-Channel Sales Supervisor

  • Sep 2013 - Apr 2014

  Hired into a supervisor role following my proficiency on the sales floor both with customers and my peers.Supervised a team ranging from 5 to 20 employees.Directly responsible for the training and development of my team, especially throughout the holiday season, as well as attachment sales over the phone, at customer service, and at the front checkout.Trained my team to excel, going from being in the bottom tenth of the company stores to being in the top quartile.

• PC and Tablet Specialist (Microsoft Advisor, Consultant)

  • Mar 2012 - Sep 2013

  Spent over a year working directly with customers as well as honing my coaching and customer service skills.Hired into the Microsoft Advisor and Microsoft Consultant roles which included additional training provided directly by Microsoft on their products and services as well as being responsible for Microsoft related training and sales within my store.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Counter Intelligence Agent

  • May 2011 - Mar 2012

  Spent nearly a year working with clients and their computers to ensure that they had technology which was working properly and to their satisfaction. Spent nearly a year working with clients and their computers to ensure that they had technology which was working properly and to their satisfaction.



Unitec Recycling Corp.

• United States
• Information Technology & Services

• Internship and Electronics Scrapping

  • May 2010 - Jan 2011

  Held an internship position working with electronics repair, setup, and sales. Repaired electronics which were scrapped or recycled so that they may be sold. This included laptops and desktops, as well as some cell phones. The majority of the computer work was hardware related, although it did include some use of cloning software to load the operating systems. The cell phone work was mainly flashing of operating systems and jailbreaking of Apple devices. Accepted an open position in the company disassembling electronics, usually larger ones such as printers, and sorting the components to be recycled. Show less



Dairy Queen

• United States
• Restaurants
• 1 - 100 Employee

• Food Service

  • Jun 2008 - Oct 2010

  Held a job at three separate Dairy Queen franchises under the same owner. For each location, I was entrusted with keys and alarm codes so that I may open and close the stores without the owner needing to be there. Being my first job, Dairy Queen was where I began to learn customer service skills. When on shift, I would generally be the one to take customer complaints and issues. I was also trusted to call in colleagues or let them go early depending on business needs that day. Held a job at three separate Dairy Queen franchises under the same owner. For each location, I was entrusted with keys and alarm codes so that I may open and close the stores without the owner needing to be there. Being my first job, Dairy Queen was where I began to learn customer service skills. When on shift, I would generally be the one to take customer complaints and issues. I was also trusted to call in colleagues or let them go early depending on business needs that day.



Joliet Township High School

• Education Administration Programs
• 200 - 300 Employee

• Computer Services

  • Jul 2009 - Sep 2009

  Worked for the Joliet Township High School District 204 as a summer employee. I helped and learned from the computer services department in computer hardware and software troubleshooting, as well as hardware repair and upgrades. Helped with the schools’ networks, both in troubleshooting them and helping set up a new network in the administrative building that was built that year. Helped set up, prepare, and upgrade multiple computer labs and teacher computer stations. Worked for the Joliet Township High School District 204 as a summer employee. I helped and learned from the computer services department in computer hardware and software troubleshooting, as well as hardware repair and upgrades. Helped with the schools’ networks, both in troubleshooting them and helping set up a new network in the administrative building that was built that year. Helped set up, prepare, and upgrade multiple computer labs and teacher computer stations.