Business Developer Level 3

• Jun 2023 - Present

Account Manager within contract Account Manager within contract

Technical Support for Bupa Virtual Applications

• Dec 2021 - Jun 2023

External BSD (Contractor) SOC Team for Palo Alto Networks

• Mar 2022 - Oct 2022

External (Contractor) Sales Developer - Sales Support for Palo Alto Networks

• Sep 2020 - Jul 2021

Inbound and Outbound Lead Generation for the UK and Spain Targeted for € 3 million per quarter Produced a Pipeline of € 1.5 million per quarter. Daily Data filtering in Sales Force and Excel. Lead Generation Across EMEA. Creating and Developing the B2B Pipeline Working close with the Account Managers and and partners to deliver PAN presentations and quotations. Presentation of solutions (products) to B2B customers. Invoicing. Follow up on opportunities, transactions and projects. Zoom and conference call meeting with clients to hand over of leads and sales. Elaboration of daily, weekly and monthly reports, based in Excel. Show less

IT Business Developer Level 4 (campaigns: Okta, Symantec, SonicWall, General Electric, Solarwinds)

• Mar 2019 - Sep 2020

Lead Generation inbound and outbound for Spain mainly.Targeted to produce 22 Leads per month and Over-achieving at 42 per monthOften support in outbound campaigns for Africa, Middle East, Israel, Portugal and UK.Campaigns I did work for: Okta, Symantec, Sonic-Wall, General Electric, Ciena and Solarwinds

IT Senior Business Developer Level 3

• Jun 2018 - Sep 2020

IT Business Developer (Oracle ODA and Dell/EMC Storage Solutions)

• Jan 2017 - Feb 2018

Targeted at 8 Leads per month and over achieve at 18 Leads per month.Talking with IT Infrastructure Managers, IT Project Managers, IT Architects, Heads of IT, and CIO's about their next steps on regards the Architecture of their IT Infrastructure, particularly their Database.Lead generation for Oracle, and Dell/EMC technologies.Gaining a perfect understanding about the clients vision, plans and processes to ensure the solutions are accessible and matches all the client specifications and requirements, to ensure purchasing and deployment are successful. Responsible for delivering the agreed volume of front-line appointments to help meet the Company’s overall targetsResponsible for the Spanish and UK leads performance, maximising the ROI for our client.Knowledge and guidance on the development on projects that involve Unity Flash and Hybrid Solutions for Back Up/Storage Show less

IT Business Developement Team Leader

• May 2017 - Sep 2017

Providing direction, instructions and guidance to members of the team, for the purpose of achieving a the campaign over all targets and deadlines. Communicate with team members. Monitor team members.

VMWare Senior Level 3 Business Developer Executive

• Sep 2013 - Sep 2015

Business developement of software solutions and IT products in campaigns such as VMware, World Pay and EE for the UK, Spain, Portugal, SEMEA and Scandinavian countries. At VM-Ware campaign achieving 7 leads a day; while target was 2; by using my own initiative, and self-motivation techniques. Responsible for delivering the agreed volume of front-line appointments and calls per hour through all telemarketing activities, to help meet the Company’s overall targets Responsible for the Spanish team performance, training, individual mentoring and motivation of the team, becoming a good team player. Responsible for Lead generation listening, coaching and quality control for the Spanish and English speakers Business Developers in the team. Responsible for VMWare campaign of the Business Sales Monitoring in the Spanish and Portuguese team – coordinating the work with the different VMWare retailers who receive our leads from the moment they receive them to their final sale. Calling existing clients and closing the sale for VMWare, more like an account manager role, managing and developing business for and with existing clients using the best possible techniques to close the sale over the phone, and making sure all paperwork was done correctly after each lead or sale if the opportunity arose or created through salesforce. Show less

Business Analyst-

• Nov 2012 - Aug 2013

Process analysis and Mapping. LEAN process development for Logistics and software. Project Management . Coordinating the work of different departments and leaders of the company building an atmosphere of a team until we reach the correct level and accuracy of the processes bringing value to the company and users of the processes. Responsible for analysing, improving and designing processes for EIMS. Using Visio and Work Management System in the design of the processes, loading and testing to satisfactory requirements. Making of our processes LEAN, smooth and faster for the user reducing waste or taking advantage of it. Doing presentations in PowerPoint and Video editors in the weekly basis either as a report, as a visual help of our processes or as a presentation itself for others. Developing videos and script guides for the different work items and checklists of the different processes, making them logical for the user and for the system so the processes work. Putting this software and processes available in the cloud through Store-Front (Our Portal). Helping to set up Marketing campaigns, lead generation; doing the technical side connecting the servers through the right channel or remote and giving the support and reports on request once the campaign was set up. Managing, monitoring working along with other teams, identifying possible scenarios, and testing the different tools we were developing for marketing purposes and all their applications, implementing changes and testing until we achieved perfection and accuracy in the final product. Building rapport and helping to stable a solid relationship with our client. Show less

International Medical-Insurance Coordinator

• Jan 2011 - Oct 2012

Medical assessment over the phone, or first medical screening underwriting in Aviva. Screening medical conditions for Travel Insurance. Helping the claim line with some of the needs they had for Spain. Experienced in the coordination of the repatriation of customers ensured through our clients. Good knowledge and understanding of the insurance products and accounts for Barclays, HSBC, First Direct, Woolwich and Leeds Medical assessment over the phone, or first medical screening underwriting in Aviva. Screening medical conditions for Travel Insurance. Helping the claim line with some of the needs they had for Spain. Experienced in the coordination of the repatriation of customers ensured through our clients. Good knowledge and understanding of the insurance products and accounts for Barclays, HSBC, First Direct, Woolwich and Leeds

Personal Mortgage Consultant - Mortgage Underwritter

• Jun 2010 - Jan 2011

Collected personal information and a loan application and use it to assess the borrower's credit and financial history, for a company within the group called The Mortgage Works. These were people who were applying for a m ulti-tenance property owners and commercial . Eexplaine the loan process to the applicants and used underwriting softwares to determine the amount an applicant can afford to borrow and pay back, following a meticulous process till the end of the transaction. Collected personal information and a loan application and use it to assess the borrower's credit and financial history, for a company within the group called The Mortgage Works. These were people who were applying for a m ulti-tenance property owners and commercial . Eexplaine the loan process to the applicants and used underwriting softwares to determine the amount an applicant can afford to borrow and pay back, following a meticulous process till the end of the transaction.

Technical Support Agent Level2.

• Oct 2007 - Dec 2009

Chasing up progress of work with technical team and engineers for the repair of devices in Repair Centres across Europe. Responsible for providing technical support in English and Spanish for two HTC company contracts, also Toshiba, Tesco Mobiles and Zyb. Work covering a wide range of Microsoft products, wireless services, Tesco and HTC related networks, such as Orange, Vodafone, T-Mobile and O2. Responsible for providing technical support and customer service for phones, smart-phones, portable devices and PC’s, resolving customers’ queries. Other duties include, trouble-shooting and testing of new devices and software released onto the market, categorisation of problems and achieving an agreed volume of e-mails and calls. Show less

Call Centre Agent- Lead Generation - Appointment Setter

• Jan 2006 - Oct 2007

Telemarketing mortgages, re-mortgages and secured loans. Some campaigns were about home and life insurance. Responsible for delivering the agreed volume of front-line appointments per hour through all telemarketing activities, to help meet the Company’s overall targets. Telemarketing mortgages, re-mortgages and secured loans. Some campaigns were about home and life insurance. Responsible for delivering the agreed volume of front-line appointments per hour through all telemarketing activities, to help meet the Company’s overall targets.

Private Bank Consultant

• Apr 1997 - Jul 2005

Customer relations assistant, marketing and selling private bank services, credit cards, personal loans, home and life insurance, mortgages and financial products, including shares at first stage. Customer relations assistant, marketing and selling private bank services, credit cards, personal loans, home and life insurance, mortgages and financial products, including shares at first stage.