Experience

Beach Rotana

• United Arab Emirates
• Hospitality
• 300 - 400 Employee

• F&B Waiter

  • Nov 2021 - Present

  • Welcome customers and ensure that they are properly being looked after. • Check reservations on a daily basis and ensure that reserved tables are properly set and tagged. • Ascertain that the restaurant area is properly cleaned and set at all times • Provide wine recommendations and make customers aware of the day’s specials • Welcome customers and ensure that they are properly being looked after. • Check reservations on a daily basis and ensure that reserved tables are properly set and tagged. • Ascertain that the restaurant area is properly cleaned and set at all times • Provide wine recommendations and make customers aware of the day’s specials



Pomona Restaurant

• Accra, Greater Accra, Ghana

• Senior Waiter

  • Apr 2020 - Aug 2021

  • Managed all wait staff and assisted the General Manager and Food and Beverage Director in the daily operations of a full-service restaurant. • Worked directly with the General Manager on all aspects of the restaurant including decor, pricing, advertising and marketing, menu conceptualization, and staffing. • Responsible for obtaining and booking corporate and private functions ensuring a repeat clientele and a second revenue stream otherwise not budgeted for. • Served as Headwaiter for prominent, authentic Italian Kitchen. • Assisted to recruit all new hires and enforce all health code regulations. Show less



Royal Mumbai Chow

• Accra, Greater Accra, Ghana

• Restaurant / Bar Supervisor

  • Jul 2019 - Mar 2020

  • Coordinated with Manager and performed all service as per requirement. • Assisted all waiters and organized various events to keep up the morale. • Evaluated the wine list and provided consultation in pairing to all clients. • Maintained a neat and clean restaurant area at all times. • Ensured compliance to all fire regulations and hygiene level required in the restaurant. • Assisted to recruit all new hires and provided training to junior staff members in coordination with manager. • Effectively managed a variety of responsibilities related to food and beverage operations. Show less



Frankies Foods and Rooms

• Accra, Greater Accra, Ghana

• Restaurant Supervisor

  • Jan 2017 - May 2019

  • Scheduled and directed staff in daily work assignments to maximize productivity. • Efficiently resolved problems or concerns to the satisfaction of all involved parties. • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were. • Minimized loss and misuse of equipment through proper restaurant supervision and staff training. • Exhibited a thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest. • Ensured proper cleanliness was maintained in all areas of the bar and front of the house. • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Show less



Santoku Restaurant

• Accra, Greater Accra, Ghana

• Senior Waiter

  • Jul 2014 - Dec 2016

  • Evaluated performance of all waiters and prepared reports for management. • Communicated with guests on regular basis and ensured that they are satisfied. • Identified all demanding guests and informed restaurant manager for the same. • Provided all customers efficient service at all times and cooperated with staff members for same. • Provided quality training as per the required service standards. • Evaluated performance of all waiters and prepared reports for management. • Communicated with guests on regular basis and ensured that they are satisfied. • Identified all demanding guests and informed restaurant manager for the same. • Provided all customers efficient service at all times and cooperated with staff members for same. • Provided quality training as per the required service standards.



Food Corner Limited

• Accra, Greater Accra, Ghana

• Waiter

  • Nov 2013 - May 2014

  • Welcome every guest aboard with a friendly and warm smile. • Demonstrate and discuss safety procedures with guest, including donning the life jacket. • Provide exceptional service to every guest by delivering a 5-star dining experience. • Suggest favorite dishes and wine selection. • Up-sell shore excursions and onboard beverage packages. • Ensure restaurant is stocked for the week prior to setting sail by taking full inventory count. • Escort guests to seat, making adjustments as necessary. Show less



Maquis Tante Marie Restaurant

• Accra, Greater Accra, Ghana

• Senior Waiter

  • Oct 2009 - Apr 2012

  • Welcomed customers and ensure that they are properly being looked after the wait staff. • Checked reservations on a daily basis and ensure that reserved tables are properly set and tagged. • Ascertained that the restaurant area is properly cleaned and set at all times. • Oversaw inventory of supplies such as cutlery and condiments and coordinate efforts with suppliers to ensure timely acquisition. • Assisted chefs with developing menus by providing them with feedback on customers’ preferences. • Provided wine recommendations and make customers aware of the day’s specials. Show less