Ernest Abraham Thadathil
Employee Relations Officer at Hightown- Claim this Profile
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English Full professional proficiency
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Malayalam Native or bilingual proficiency
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Hindi Full professional proficiency
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Tamil Limited working proficiency
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Bio
Joan Rinto
A very hardworking person who is helpful to his fellowmates. Any new task given he'll see to it he fulfills all that is related to it. A good mentor who helpls to train the new people and also does buddy well. An enthusiast always and will never let the expectations go down!
Joan Rinto
A very hardworking person who is helpful to his fellowmates. Any new task given he'll see to it he fulfills all that is related to it. A good mentor who helpls to train the new people and also does buddy well. An enthusiast always and will never let the expectations go down!
Joan Rinto
A very hardworking person who is helpful to his fellowmates. Any new task given he'll see to it he fulfills all that is related to it. A good mentor who helpls to train the new people and also does buddy well. An enthusiast always and will never let the expectations go down!
Joan Rinto
A very hardworking person who is helpful to his fellowmates. Any new task given he'll see to it he fulfills all that is related to it. A good mentor who helpls to train the new people and also does buddy well. An enthusiast always and will never let the expectations go down!
Credentials
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Managing New Managers
LinkedInApr, 2020- Nov, 2024 -
DFX (Deloitte Faculty Excellence)
Deloitte India (Offices of the US)Feb, 2017- Nov, 2024
Experience
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Hightown
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United Kingdom
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Civic and Social Organizations
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100 - 200 Employee
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Employee Relations Officer
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Apr 2023 - Present
•Advise managers and staff on all ER issues and lead on case management including Absence, Flexible Working, Probation, Capability. •Provide support to the Employee Relations Manager, including maintaining databases, preparing letter templates, attending meetings, taking minutes, filing, policy research and updates. •Prepare and analysing data for regular HR reports, develop, review, and update HR policies and procedures to ensure compliance with employment laws and regulations •Collaborate with HR and management teams to develop and implement employee engagement initiatives, such as employee recognition programs and team-building activities. •Assist in the development and delivery of training programs related to employee relations, workplace policies, and compliance. •Support the communication of important HR policies, changes, and updates to employees through various channels, including meetings, emails, and intranet. •Provide guidance to management and HR teams on legal requirements, such as equal employment opportunity, anti-discrimination, and harassment prevention. •Assist in the preparation and representation of the organization during external audits, inspections, and legal proceedings related to employee relations matters. Show less
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Optum
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United States
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Hospitals and Health Care
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700 & Above Employee
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Employee Relations Advisor
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May 2020 - Aug 2022
•Investigate, analyze, and make appropriate recommendations regarding employee relations issues filed internally; exercising influence appropriately. •Ensure all investigations are completed in time and outcome/sanctions are effectively communicated to all stakeholders within the defined timelines/SLAs. •Provide coaching, counselling, and direction to managers to ensure fair employment practices and compliance with employment legislation. •At an individual contributor role, follow a replicable and a scalable delivery model to ensure effective handling of case volume flow, per defined SLAs on number of cases handled, closure timelines and on effectiveness. •Act as a counsel and subject matter expert for all sexual harassment cases. •Advice and train managers/supervisors for best employee relations practices and strategies for managing supervisor problems and employee grievances. •Collaborate with legal department in preparation for and participation in negotiation with employees. •Serve as the escalation point on policy and process, offer solutions to HR and other stakeholders. •Participate and support the documentation of investigations of workplace complaints and allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations. •Manage relationships with external clients, vendors, partners, and consultants as needed. •Provides guidance on corrective actions, corporate policy interpretation and other workplace human resources challenges. Show less
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Grant Thornton LLP (US)
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United States
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Accounting
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700 & Above Employee
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Human Resources Generalist
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May 2017 - May 2020
•Consults with business, providing P&C guidance when appropriate. •Analyzes trends and metrics in partnership with the P&C group to develop solutions, programs and policies. •Provides day-to-day performance management guidance to business (e.g., coaching, counseling, career development, disciplinary actions). •Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. •Assists international employees with expatriate assignments and related P&C matters. •Provides guidance and input on business Rewards and Recognition •Performs other related duties as assigned. •Plan, manage and provide continuous improvement to all aspects of the client organization and leadership review process and the strategic objectives therein. This includes both annual and mid-year processes which focus on performance management and talent development. •Partner with managers to retain, develop and motivate people to achieve their fullest potential. •Working with business groups assess, create and implement innovative solutions for a variety of employee engagement initiatives within business. •Develop and execute activities basis engagement metrics and employee feedback. •Collaborate effectively with cross-functional teams to execute successful activities on time and within budget. •Accurately track and reports on various initiatives. •Take an organized and proactive approach, managing timelines and tasks and communicating with internal teams and vendors as needed •Support organizational goals to attract and retain top, diverse talent and create a productive work environment. Show less
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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HR Analyst
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Jan 2016 - May 2017
• Collaborate with the Development CoE lead in planning, development, implementation and evaluation of programs. • Initiate the enrollment process for the professionals by creating registration links. • Provide assistance to professionals in cancellations, registrations and information on planned programs. • Manage pre-program activities like blocking the program venue. • Manage the learning and development calendar. • Responsible for sending out and tracking participant pre-work, assigning breakouts, assuring seating arrangements. • Point of contact for training material and other training collaterals. • Blocking calendars for facilitators as and when required. • Managing the registrations and the attendance on the day of the program delivery. • Work collaboratively with the operations team for smooth delivery of the program. • Accountable for tracking the expenses of the program and submitting invoices to the finance team. • Ensuring closure of class- awarding the participant with learning hours. • Managing other relevant data related to the program. • Produce reports on learning and development activity using agreed HR performance indicators • Produce and maintain accurate records of learning and development activity in compliance with procedures • Support the L&D team in achieving their development goals • Provide administrative support to staff and managers in the planning and delivery of L&D events and strategy • Provide administrative support to the wider HR team where required Show less
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TeamLease Services Limited
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India
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Staffing and Recruiting
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700 & Above Employee
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HR Administrator
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Jul 2014 - Jan 2016
•Conducting interviews, recruiting, and vetting new staff. •Assist in monitoring of company wage, salary structure and the variable pay systems within the company including bonus and pay hike. •Arranging training sessions with all new hires and refresher workshops for existing employees. •Assisting managers with staff requirements •Identifying and addressing employee requirements regarding performance issues, training, and career growth. •Performing various administrative tasks and accurately processing paperwork. •Counseling staff on HR policies, practices, and procedures. •Payroll Management. •Overseeing staff attendance and absence monitoring. Show less
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Analyst
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Aug 2010 - Oct 2011
•Ensured prompt communication with other offices on various types of Reports and Data. •Member of the dispute resolution team to settle disputes between agents and the quality team. •Checking for obvious spam and removing incorrect information generated in the daily reports. •Train new team joiners: prepared training plan, training summary and auditing till they were out of their learning curve. •Enhancing the quality of the maps for better user experience. •Contacted business for confirmations and clarifications through branch call. •Update the procedures and cascade the same to team members to resolve queries. Show less
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Education
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2012 - 2014
ISBR school of business
MBA, Human Resources Management and Services -
2007 - 2010
Loyola Academy Degree & P.G College
Bachelor of Commerce (B.Com.), Human Resources Management and Services, Accountancy -
St. Josephs Boys Higher Secondary School
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